Questions & Answers

Q: QuestionWhat operating system does this Samsung TV use?

• A:Answer This Samsung TV uses the Samsung Tizen OS.

Q: QuestionHow many speakers does this Samsung TV have?

• A:Answer This Samsung TV has 4 built-in speakers.

Q: QuestionWe always recommend using two people to unbox TVs larger than what size?

• A:Answer For TVs larger than 32 inches, we always recommend using two people to unbox them.

Q: QuestionWhat is the refresh rate on this TV?

• A:Answer This Samsung TV has a 120Hz refresh rate.

Q: QuestionDoes this TV include Dolby Atmos?

• A:Answer Yes, this TV has built-in Dolby Atmos.

Q: QuestionDoes this TV come with a manufacturer's warranty?

• A:Answer Yes, this TV comes with a 1-year manufacturer's warranty for both parts and labor.

Q: QuestionDoes this tv have "position control" closed caption? Where I can determine where on the screen the closed caption text will appear. No guessing, need facts and picture of it in action would be best. Thanks!

Asked 9 months ago by Hummer.

• A:Answer You can turn Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to: Settings > All Settings > General & Privacy > Accessibility > Caption Settings. ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionPlease confirm if the Samsung - 65” Class S95D TV comes with a 2.5 meter connect cable and where to purchase a longer length cable or an extension cable to make longer by connecting to the one that comes with the purchase..

Asked 1 year ago by KM.

• A:Answer Hi KM - The S95D TV comes with a 2.5 meter One Invisible Connection cable, as well as a 0.3 meter to use when you attach the Slim One Connect Box to the back of the TV stand. A 5m cable (Model: VG-SOCC05/ZA) is sold separately as an optional accessory. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionHello; I have heard that the s95d loses a bit of OLED ‘blackness’ in bright rooms. Tell me, is that still the case in very dark rooms, or rooms with low ambient light?

Asked 11 months ago by Kidzteacher7.

• A:Answer There are a couple of factors here. The screen itself isnt totally inky black but i think its hard to notice even if the tv is off. That is generally considered negligible and has been on top samsung and sony tvs for at least a couple years like the A95L, A95K, S95C, S95B and probably at least the american versions of the S90D and S90C The s95d specifically (and upcoming s95f) also has the anti-glare coating which has been a bit controversial and hasnt been considered as negligible. I'd recommend seeing it in store first to get your opinion of it. I think of it like this: while its an improvement at handling direct reflections, it does it by smearing the reflection's light all around the screen and in all other directions to make the screen more evenly washed out by the reflection to make the picture more completely visible at the cost of some quality for you and everyone else in the room at the time of the reflection. Is that noticable? How much ambient light makes it noticable? Does it do more harm than good? Its hard to quantify.

  Answered 8 months ago by MrBestBuy

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Q: QuestionDoes the S95D OLED allow the One Connect Box to be attached directly to the back of the monitor for wall mount configurations? I know the one connect box can be placed away from the TV via the cable, but that's not my question. Thank you.

Asked 11 months ago by Anonymous.

• A:Answer Yes, the 65" (and 77") S95D provides you with the ability to attach the One Connect Box directly to the back of the TV itself. You can read/see more about it here: https://downloadcenter.samsung.com/content/EM/202402/20240201035116001/BN68-18247B-00_IG_Y23%20S95C%20Y24%20S95D%2055-65inch_ZA_Eng_231215.0.pdf ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionDo you have to activate the glare free? I noticed glare when I first turned it on

Asked 7 months ago by Anonymous.

• A:Answer OLED Glare Free is an external screen design, not an actual feature. ~ Samsung Specialist

  Answered 7 months ago by Samsung

  
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Q: QuestionIs there a user guide for this tv?

Asked 9 months ago by GlendaH.

• A:Answer SunshineSally - To assist in learning the various functions, please know you can download the S95D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the S95D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

  Answered 9 months ago by Samsung

  
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Q: QuestionWe have a bluetooth speaker system but would also like to connect bluetooth earbuds to the TV to hear audio better for household members who have difficulty hearing . Can we connect more than one set of earbuds at a time to the TV along with the speaker?

Asked 11 months ago by JimL2.

• A:Answer JimL2 - Dual Bluetooth Audio allows you to connect multiple Bluetooth devices simultaneously. You can even stream 2 different audio contents to each headset when using the Multi View feature. To set this up, go to: Home > Menu > Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, then connect the devices you’d like to pair (one at a time). When selecting the second device, select Multi Connect. ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionCan Amazon Prime content be received without Firestick?

Asked 1 year ago by GSnNC.

• A:Answer GSnNC - It sure can! The Prime Video app comes pre-installed on the S95D TV. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you use the S95D without the one connect box by using the hdmi inputs? I have a ceiling mount and side cabinet for components and need a much longer cable than provided.

Asked 1 year ago by Ajay.

• A:Answer Ajay - The One Connect Box is required for use as it houses all input connections - power included. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the glare free surface of the S 95D make it more susceptible to physical damage i.e. Pet scratches or other abrasions compared with the glass flatscreen of other outlets?

Asked 1 week ago by Tom.

• A:Answer Tom, So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Pro

  Answered 1 week ago by Samsung

  
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Q: QuestionIs the glare free screen more susceptible to scratches from animals for example cats then a normal smooth screen?

Asked 2 weeks ago by Tom.

• A:Answer Tom, So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Pro

  Answered 1 week ago by Samsung

  
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Q: Questiondo you deliver to hot springs va

Asked 4 months ago by bigd.

• A:Answer Hi there - Please directly contact or visit your local Best Buy for delivery information. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat is the size of the box?

Asked 7 months ago by Franda1.

• A:Answer My Open Box Good condition Tv was bubble wrapped--no box. Look online for box dimensions.

  Answered 7 months ago by LauraRVerified Purchase

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