Questions & Answers

Q: QuestionWhat is the told size .I have to fit in a 3x5 hole

Asked 2 years ago by ann.

Q: QuestionHi ithere is already a tv mount on the wall, can I connect the tv to it and not use the black box?

Asked 2 years ago by Anonymous.

• A:Answer The Frame TV comes with a SlimFit Wall Mount. The One Connect Box is required for use with The Frame TV as this houses all input connections, as well as power. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs there a 15m version of the one connect cable available that is compatible with this TV model. The VG-SOCR15 / VG-SOCR15/ZA is the only longer cable shown on the Samsung website but this model is not listed as supported.

Asked 2 years ago by Stephen.

• A:Answer Stephen - A 15m One Invisible Connection Cable (Model: VG-SOCR15/ZA) is sold separately as an optional accessory. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionCan you tell me how far apart the legs on the stand are? Thank you

Asked 2 years ago by scott.

• A:Answer Hi scott - The leg width of the 65" Frame TV is 42.4". ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionWill the samsung remote sync with an xfinity cable box?

Asked 2 years ago by Mike.

• A:Answer Hi Mike - Yes, the Solar Cell remote will be able to control your Xfinity cable box. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionOn the frame TV, does the remote “talk” to the TV or the one connect box? In other words could the one connect box be located in another room so it is out of site? I’m looking to mount tv in living room on a large brick wall and box in other room.

Asked 2 years ago by Anonymous.

• A:Answer The One Connect Box can absolutely be placed in a nearby location and does not need to be within the remote's line of sight. Hope this helps! ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the Frame 65" unit able to be mounted vertically to use as a message board?

Asked 2 years ago by GMOps.

• A:Answer GMOps - Although The 65" Frame TV (2022) does not feature out-of-the-box Vertical/Portrait support, it can be used in Portrait Mode when attached to the Auto Rotating Wall Mount (Model: VG-ARAB43WMTZA). ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the proper connect "longer" 15M cord for Frame TV with QN65LS03BAFXZA as a part number? I have seen various posts that different years have different connections.

Asked 2 years ago by BzmanCustoms.

• A:Answer BzmanCustoms - A 15m One Invisible Connection Cable (Model: VG-SOCR15/ZA) is sold separately as an optional accessory. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionYour videos told me the horizontal spacing so I can center the TV horizontally. Can you please provide vertical layout information? 65" LS03B (2022) Top of TV to Top holes in brackets?? Maybe a bracket detail? Anything?!

Asked 2 years ago by AccurateMounting.

Q: QuestionIs there a drawing with the dimensions of the back of the TV so I know exactly where the plug is located to then know where to put the hole in the wall?

Asked 2 years ago by SethD.

• A:Answer The E-Manual tells you everything you need to know.

  Answered 2 years ago by ShariVerified Purchase

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Q: QuestionWhat is the exact One Connect cable for this TV? Mine was damaged and I need to find the right cable for replacement.

Asked 2 years ago by OneConnectCable.

Q: QuestionHi. Do the 2021 and 2022 Frame TVs 65 inch have the Xbox Gaming Hub integrated into the tv already? Please let me know. Thank you. Keita

Asked 2 years ago by Koolkeita.

• A:Answer Hi Keita - The 2022 Frame TV (Model: LS03B) includes Samsung's built-in Gaming Hub. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the size of the One Connect box for the 2022 - 2023 55 inch Samsung Frame TV?

Asked 2 years ago by SGreene.

• A:Answer It is probably about a foot long and 5 inches wide. And a couple inches in height

  Answered 2 years ago by NicaVerified Purchase

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Q: QuestionOur frame TV is off center by about a half an inch. Is it possible to nudge to side after it's hung and installed and if yes how?

Asked 2 years ago by AJ.

Q: QuestionI understand the TV comes with the One Invisible Connection Cable and One Connect Box. Do I also need to supply an HDMI cable?

Asked 2 years ago by Steve.

• A:Answer Only if you want to connect another peripheral such as a DVD player. The magic cable supplies power and picture in one. Very ingenious.

  Answered 2 years ago by RolvagVerified Purchase

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Q: QuestionWill this TV stream in "Portrait Mode"? Can I hang it Vertically instead of Horizontally and still stream from my router/wifi?

Asked 2 years ago by stan.

• A:Answer stan - Although The 65" Frame TV (2022) does not feature out-of-the-box Vertical/Portrait support, it can be used in Portrait Mode when attached to the Auto Rotating Wall Mount (Model: VG-ARAB43WMTZA). ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionCan the built in speakers be designated to be the center channel in a surround sound system? In other words, I have a surround sound system but instead of using the center channel, can I set up the TV speakers to be the center channel?

Asked 2 years ago by Anonymous.

• A:Answer It probably could work this way, but since it tries to create surround sound for you, I’m not sure how clear it would be as a dedicated center channel.

  Answered 2 years ago by BKB74K3Verified Purchase

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Q: QuestionDo I need to purchase a bezel sea-Aracely?

Asked 2 years ago by Kaye.

• A:Answer Separately. Yes

  Answered 2 years ago by RolvagVerified Purchase

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Q: QuestionDoes it have Apple TV?

Asked 2 years ago by Alimango.

• A:Answer No. But it works great with Apple TV. Trust me. I use it.

  Answered 2 years ago by RolvagVerified Purchase

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