Questions & Answers

Q: QuestionDoes the dryer have a moisture sensor?

• A:Answer Yes, this dryer comes with a Sensor Dry feature that automatically optimizes the drying cycle based on the moisture levels in the clothes.

Q: QuestionDoes this dryer have a steam function?

• A:Answer No, this dryer does not have a steam function.

Q: QuestionHow many drying cycles does this Samsung dryer have?

• A:Answer This Samsung dryer has 8 preset drying cycles.

Q: QuestionWhere is the lint filter located on this dryer?

• A:Answer The lint filter is located on the rear panel of the dryer.

Q: QuestionWhat is the capacity of this dryer?

• A:Answer The dryer has a capacity of 7.2 cubic feet.

Q: QuestionCan I use this dryer with a propane tank LP ?

Asked 4 years ago by Rayjb.

• A:Answer It sure can, Rayjb! In fact, this dryer comes with a compatible conversion kit to switch from gas to propane. However, Samsung does recommend having a licensed professional perform the conversion due to the risks associated with gas and propane. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I dry my king size comforter

Asked 4 years ago by John.

• A:Answer Absolutely! The inside of this dryer is HUGE!

  Answered 4 years ago by JerseygirlVerified Purchase

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Q: QuestionWhere is the lint filter located? Are controls dials or touch screen?

Asked 3 years ago by Mama.

• A:Answer Hi Mama, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.2 Cu. Ft. Gas Dryer with Sensor Dry and 8 Drying Cycles - White. The lint filter is located bottom part of the door opening. Controls are buttons and a knob. I have shared the user manual link below. Please access the link and turn to page 22 for the layout of the dryer. https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144622773 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the door reversible

Asked 4 years ago by ami.

• A:Answer It sure is, ami! In fact, beginning on page 32 of the user manual (https://bit.ly/3gmFhWb) you can find detailed instructions on how to reverse the door swing. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDo you remove old dryer

Asked 4 years ago by Peg.

• A:Answer Yes when you get the ' move and haul' package which I believe is $25 extra. They even disconnected the old dryer for me which I was having a hard time with on the gas lines.

  Answered 4 years ago by JerseygirlVerified Purchase

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Q: Questionwhat is the voltage on this dryer

Asked 4 years ago by zzzz.

• A:Answer Hi zzzz! I have the voltage/frequency of this model listed as 120V / 60Hz. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat size gas line connector is needed to fit on the back -- 3/8 or 5/8?

Asked 2 years ago by BN.

• A:Answer Good day, This dryer model requires a 3/8-inch gas line connector. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes a professional hook up the dryer to a gas line? And is it still $200 extra for someone to hook it up?

Asked 2 years ago by Rebecca.

• A:Answer That’s correct. Take tech support, install is free

  Answered 2 years ago by KiranVerified Purchase

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Q: QuestionDoes a certified technician attach the dryer correctly to gas line?

Asked 2 years ago by Rebecca.

• A:Answer Hello Rebecca, Yes, make sure that you get in touch with a qualified gas line technician to install the gas line of your dryer. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: Questionhow do you get it off cool dry

Asked 2 years ago by PINBALL.

Q: Questiondo u need another line for sensor dry and is there nipple on back so i can just screw gas line to

Asked 2 years ago by herb.

• A:Answer Hi There, No, it doesn't. The dryer model's sensor dryer already optimizes cycle time and temperature to thoroughly and safely dry your clothes and bedding items. It does have a gas line inlet at the back. We recommend reaching out to your local gas company to ask about getting a gas line installed in your laundry room. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the length of the manufacturer’s warranty? Dryer is 2-1/2 months old . My clothes are not drying properly particularly on the “manual” settings, High Heat is barely warm. Even the “sensor “ settings do not always thoroughly dry the clothes.

Asked 3 years ago by Mama.

• A:Answer One year Buy extra from Best Buy’s it is cheap

  Answered 2 years ago by CharlesMVerified Purchase

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Q: QuestionWe bought this dryer about a year ago. Is there anyway to turn off the jingle chime that plays at the end of the cycle? It’s long and loud and has woken up our newborn a couple times. Thanks!

Asked 3 years ago by Matt.

• A:Answer Hi Matt, Thank you for reaching out. We are saddened that the chime of the dryer is roaring and causes rest to be disrupted in your household. Unfortunately, this dryer's chime can't be turned off nor can the volume be lessened. I have shared the user manual link below. Please access the link for your reference to the features and functions of the dryer. https://downloadcenter.samsung.com/content/UM/202102/20210219065903586/DV3000A_SEM_DC68-03784P-00_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144770545 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes installation come with delivery?

Asked 4 years ago by Anonymous.

• A:Answer $200 extra to install. But delivery is to the installation location.

  Answered 3 years ago by INSOUNDVerified Purchase

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