Questions & Answers

Q: QuestionWhat are the benefits of having a large 7.4 cu. ft. capacity in terms of reducing laundry loads and saving time?

• A:Answer The large 7.4 cu. ft. capacity of the Samsung dryer reduces the number of loads required, saving time spent in the laundry room. This allows users to spend less time on laundry and more time on enjoyable activities.

Q: QuestionWhat is the purpose of the Reversible Dryer Door, and how does it provide flexibility in laundry room layouts?

• A:Answer The Reversible Dryer Door allows you to choose the direction in which the dryer door opens, providing flexibility in laundry room layouts. This feature enables you to optimize the space in your laundry room and conveniently access the dryer, regardless of the room's configuration.

Q: QuestionHow does the Lint Filter Indicator help maintain the dryer's performance and prevent lint buildup?

• A:Answer The Lint Filter Indicator on the control panel of the Samsung 7.4 Cu. Ft. Smart Electric Dryer provides a reminder to clean the lint filter regularly. Cleaning the lint filter prevents lint or fluff from blocking the dryer's air intake, ensuring optimal airflow and maintaining the dryer's efficient performance. Regular cleaning of the lint filter also helps prevent lint buildup, which can reduce drying efficiency and potentially pose a fire hazard.

Q: QuestionWhat kind of cycle recommendations, alerts, and energy usage notifications does the Wi-Fi connectivity with the SmartThings app provide?

• A:Answer The Wi-Fi connectivity with the SmartThings app provides cycle recommendations based on the type of load, alerts when the drying cycle is complete, and energy usage notifications to help users monitor their energy consumption.

Q: QuestionWhat are the dimensions of the dryer, and how does it fit into different laundry room spaces?

• A:Answer The dimensions of the Samsung 7.4 Cu. Ft. Smart Electric Dryer are 27 inches wide, 45.8 inches high, and 30.2 inches deep. It is considered a standard-width dryer and can fit into most laundry room spaces. However, it's essential to measure the available space in your laundry room before purchasing to ensure a proper fit.

Q: QuestionCan you explain how the Sensor Dry feature optimizes drying time and temperature to protect clothes and save energy?

• A:Answer The Sensor Dry feature in the Samsung 7.4 Cu. Ft. Smart Electric Dryer automatically adjusts the drying time and temperature based on the moisture content of the clothes. This helps prevent over-drying, which can damage fabrics and waste energy. The dryer uses sensors to monitor the temperature and humidity inside the drum, and adjusts the drying cycle accordingly. This ensures that clothes are dried evenly and efficiently, without using more energy than necessary.

Q: QuestionHow does the Accessibility (AUI, Braille) feature aid individuals with visual and hearing impairments when using the dryer?

• A:Answer The Accessibility (AUI, Braille) feature assists individuals with visual impairments by providing audio assistance with different sounds for each option and Braille right next to key control panel buttons, enabling them to easily identify and select the desired settings. For individuals with hearing impairments, the visual indicators and Braille markings complement the audio cues, enhancing their ability to use the dryer effectively.

Q: QuestionHow does the Steam Sanitize+ cycle work in removing pollen and refreshing clothing?

• A:Answer The Steam Sanitize+ cycle in Samsung's 7.4 Cu. Ft. Smart Electric Dryer utilizes high-temperature steam to eliminate 95% of pollen from fabrics. This process effectively sanitizes clothing and bedding, making them safe and comfortable to use. Additionally, the steam helps refresh garments and relax light wrinkles, reducing the need for ironing.

Q: QuestionCan you explain how the Smart Care feature assists in troubleshooting and diagnosing issues with the dryer?

• A:Answer The Smart Care feature in the Samsung 7.4 Cu. Ft. Smart Electric Dryer allows users to conveniently troubleshoot and diagnose issues with the dryer from their smartphone. By interacting with the dryer, Smart Care performs an immediate diagnosis and offers quick solutions, making it easier for users to resolve any problems without the need for a technician visit.

Q: QuestionHow does the dryer's performance compare to other models in terms of energy efficiency and drying capabilities?

• A:Answer The dryer has a DOE Energy Factor of 3 lb/kWh, indicating high energy efficiency. It features Sensor Dry technology that optimizes drying time and temperature to prevent over-drying and save energy. Compared to other models, it offers efficient drying performance while minimizing energy consumption.

Q: QuestionWhat is the warranty coverage provided by Samsung for this dryer, and what does it include?

• A:Answer Samsung provides a 1-year warranty for labor on this dryer. The warranty covers repairs or replacements of parts that fail due to defects in materials or workmanship. It does not cover damage caused by normal wear and tear, accidents, or misuse.

Q: QuestionWhat is the purpose of the Steam Sanitize+ cycle?

• A:Answer The Steam Sanitize+ cycle removes 95% of pollen from fabric.

Q: QuestionCan I control the dryer remotely using the SmartThings App?

• A:Answer With Wi-Fi connectivity, you can remotely start, stop, or delay your dryer from our simple-to-use SmartThings App.

Q: QuestionWhat is the dryer's estimated annual electricity use?

• A:Answer The dryer's estimated annual electricity use is 608 kilowatt hours.

Q: QuestionHow many drying cycles does the dryer offer?

• A:Answer This dryer offers twelve drying cycles.

Q: QuestionIs the dryer ENERGY STAR certified?

• A:Answer This dryer is ENERGY STAR certified.

Q: QuestionDoes the dryer have a moisture sensor?

• A:Answer This dryer model has a moisture sensor.

Q: QuestionDoes this dryer need a dedicated water line?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam and Pet Care Dry - Brushed Navy

• A:Answer Hello there, Yes, this dryer model needs a dedicated water line for its steam functions. Have a great day. -John

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat does pet care dry mean? Does it help with cat hair?

Asked 5 days ago by Amber.

• A:Answer Hi Amber, Yes, the pet care feature was designed for drying pet-related items and clothes. This cycle is also helpful to deodorize items. Thank you, and have a great day! -Ricardo

  Answered 4 days ago by Samsung

  
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