Questions & Answers

Q: Questionis this dryer considered a long vent dryer or what is the vent distance for this dryer

Asked 11 months ago by cojacq8888.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi there, No, this dryer is not a long vent dryer. ^Rodel

  Answered 11 months ago by Samsung

  
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Q: QuestionIgnore last question from lArle. Gave wrong model for washing machine. New question: can stackable Samsung dryer Model: DVE45T6000WSKU: 6415796 be stacked on top of washer WF210ANW/XAC?

Asked 11 months ago by lArle.

• A:Answer Greetings, No, this model of washer, WF210ANW/XAC, is not compatible with this dryer. The compatible washer with the DVE45T6000W is the washer model WF45T6000AW. Thank you and have a great day! -Ricardo

  Answered 11 months ago by Samsung

  
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Q: QuestionCan we stack the dryer model DVE45T6000W on top of DV210AEW/XAA? The DV210 has same outside dimensions except for 1 1/4 inch shorter in depth.

Asked 11 months ago by LArle.

• A:Answer Greetings, This model of dryer, DVE45T6000W, cannot be stacked with the DV210AEW/XAA model of washer. Thank you and have a great day! -Ricardo

  Answered 11 months ago by Samsung

  
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Q: QuestionHi, just wondering if this vents from the lower back or lower side of the electric dryer ?

Asked 1 year ago by Honey.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Yes, Honey, the vent of this dryer model is located at the lower back. Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the maximum dryer vent length for this unit?

Asked 1 year ago by dave.

• A:Answer Hi Dave, The total length of the flexible metal duct must not exceed 7’ 10 1/2” (2.4 m). Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionI have a DV42H5000EW/A3 - id like to replace it with this one. Is it compatible? Its stacked on top of my washing machine. Is it basically the same unit?

Asked 1 year ago by Reecela.

• A:Answer No, Reecela, this dryer model has a different dimension compared to DV42H5000EW. The matching washer for this dryer is WF45T6000AV. Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionThe specs on this dryer (Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel ) say that the power cord is not included. Is this correct, or does it come with a power cord...

Asked 1 year ago by Phil.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Phil, Yes, the statement that the power cord is not included in this electric dryer is correct. The power cord is purchased separately. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the drum stainless steel?

Asked 1 year ago by FRANKBABY.

• A:Answer Hi there, No, the drum material is power-coated to help protect the drum and help it last longer. Please see the link for the details of the drum material listed on the link below. Specsheet https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148004753) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the manufacturer warranty on this appliance?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hello there, Our manufacturer's warranty covers 12 months of part and labor. For more details, we shared the warranty information link below for this dryer model. Dryer warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE45T6000V/A3 Have a great day. ^Camille

  Answered 1 year ago by Samsung

  
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Q: QuestionHow many amps is it rated?

Asked 1 year ago by Tony.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hello Tony, Thank you for your question regarding the amperage rating of the Samsung DVE45T6000V dryer. The amperage rating is 30 amps. This information can be found in the "Electrical Requirements" section of the user manual, specifically on page 2. This section provides the necessary details about the electrical specifications, including the amperage, to ensure proper installation and safety. For your convenience, you can access the complete manual here: Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVE45T6000V_V5.pdf If you need further assistance, please don't hesitate to reach out to us through the following channels: Facebook Messenger: Samsung Support on Messenger Twitter: Samsung Support on Twitter Samsung Community: Samsung Community Support Please include this reference number (1147656271) to help our team assist you more efficiently. Have a great day! ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this item comparable with model: model:WF456000AV SKU : 642795

Asked 1 year ago by Jesse.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Jesse, No, The dryer is compatible with washer model WF45T6000AV. Please see page 2 of the spec sheet under the "Matching Washer" section for the details. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVE45T6000V_V5.pdf Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionThis is 240 but how many amps ?????????

Asked 1 year ago by Ezequiel.

• A:Answer Hi Ezequiel, The required ampere for this dryer model is 30. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147534967) to help our team pull up your information when you message us. Thank you. -Kimberly

  Answered 1 year ago by Samsung

  
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Q: Questiondo you have to stack this dryer or can you use without stacking

Asked 1 year ago by Mitch.

• A:Answer It is actually better if you do not stack it. You can place it directly on the floor or, if you prefer, they sell a pedestal.

  Answered 1 year ago by JakeL

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Q: QuestionIs this stackable on washer model WF42H5200AF/A2?

Asked 1 year ago by maikey.

• A:Answer Hi Maikey, No, this Samsung dryer model will not stack with the Samsung washing machine model WF42H5200AF/A2. The stacking kit for this dryer model is SKK-8K while the washer model is SK-5A. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionTo locate the recessed dryer vent box in the wall behind the dryer, I need to see the back of the Samsung Dryer model # DVE45T6000V

Asked 1 year ago by Richard.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Richard, Let us get you to where you can view a photo of the back of the Samsung dryer. I have shared the Samsung link for this dryer model below. Please visit the link. On the website, you will find a 360-degree button to press. Let the photo load and you will be able to view the back side of the dryer model. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-black-stainless-steel-dve45t6000v-a3/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147349879 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionThis stackable dryer suggests long vent capable. Please confirm dryer vent length limitations for this unit

Asked 1 year ago by Sharky.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Long Vent Drying - White

• A:Answer Hi Sharky, We are happy to provide details to your inquiry about this Samsung dryer model. I have shared this model's user manual link below. Please turn to page 17 for the ducting requirements of this dryer model. https://downloadcenter.samsung.com/content/UM/202401/20240129151936039/DC68-04179A-04_IB_DV6100T_EN_231006.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147298056 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this model be wall mounted

Asked 1 year ago by Akdo.

• A:Answer Hello Akdo, We would love to discuss the wall mounting of the dyer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147168803) to help our team pull up your information when you message us. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionI have had my dryer for three weeks and it is not heating up what would cause that

Asked 2 years ago by Linda.

• A:Answer Linda, Hopefully by now, you question has been answered. If not, in the User Manual under troubleshooting this is information entitled, “Does not heat.” If you have already tried all the tips in this section and you dryer is still not working, call Best Buy Service for help or www.Samsung.com for additional online information. Good Luck!

  Answered 2 years ago by PatriciaSVerified Purchase

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Q: QuestionHello, I just bought this dryer and I see in the specifications it says that it requires 240V installation, but in the comments it says that 120V and 240V can be used. What do you recommend, since I do not have a 240V power installation? ​

Asked 2 years ago by Dany.

• A:Answer Hi Dany, We are glad to help with your question about this Samsung dryer model. It is highly recommended that the electric dryer use 240 volts of electricity. Using 120 volts may take the drying cycle longer or even no heat is produced at all while the control panel and drum motor work. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146795673 to help our team pull up your information. Leo

  Answered 2 years ago by Samsung

  
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