A:AnswerYes, the 27" pedistal if that's what you mean by drawer. It will easily install on top of the Samsung brand one. I even installed mine on another brands 27" pedistal which was a little more difficult but it worked.
A:AnswerI'm happy to help with this, Berry! I have this link (https://bit.ly/2OXicOc) that can walk you through what steps to take if the dryer is not drying properly. ^Jecca
A:AnswerHi Jason! We're more than happy to help. First, I'd recommend checking this link: https://bit.ly/3kz5cc5. It has some basic troubleshooting steps to resolve anything minor. It also has a link to follow if those do not stop the noises you're hearing. ^Jecca
A:AnswerHi there,
I see you are having issues with your range. A certified Samsung technician will be able to resolve this for you. See link below:
https://www.samsung.com/us/support/service/locations/
Thank you for choosing Samsung. ^Brad
A:AnswerHow.much per load? There are regional variables which will affect that cost such as how much per k/wh does electricity cost in your area. How much do you pay per gallon of water? How much you pay for laundry detergent. Do you use Bounce or other products in each load. Then, there is questions of, do you include the cost of buying the machine and amortize the cost per load across the projected life of the machine? Having lived recently in California, and now on east coast, the cost per load is double in Cali than in MD where I am now.
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
The Wrinkle Release cycle will release wrinkles from items that are clean, dry, and only slightly wrinkled, such as clothes from a crowded closet, suitcase or items that have been in the dryer too long after the cycle has ended. Wrinkle Release can be used with any temperature selection.
Wrinkle Prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling. Press the Wrinkle Prevent button to activate this feature. The indicator light above the pad will illuminate when Wrinkle Prevent is selected. The load is dry, and can be removed at any time during the Wrinkle Prevent cycle.
I have shared the user manual link below. Please access the link and turn to pages 26 - 27.
https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144473941
Leo
A:AnswerHi Almal,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
This particular model is not equipped with a water inlet. Furthermore, the dryer model is not equipped with a steam function. I have shared the user manual link below. Please access the link and turn to page 8.
https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144473815
Leo
A:AnswerHi Zee,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
This specific home appliance is an electric dryer and cannot be used as a gas dryer. There is a home appliance that is exclusively a gas dryer of the same model number.
I have included the user manual link below. Please click on the link below to learn more of the dryer.
https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144314619
Leo
A:AnswerHi Tweety,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
Yes, this dryer can be stacked. I have shared the user manual link below. Please access the link and turn to page 11 for installation with stacked washing machine and dryer.
https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144384970
Leo
A:AnswerHi Bamba237,
Thank you for reaching out and we hope you are in good health. We are saddened to know that your blanket isn't drying properly. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
Please click on the link below to resolve your concern with your dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
I have also included the user manual link below. Please click on the link and turn to pages 35 - 36 to help resolve your concern.
https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144268367
Leo
A:AnswerHello,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if Samsung washers and dryers are quiet when in use. We understand that this information may be essential for you to know. We're here to help.
As per checking, Samsung dryers are generally very quiet. However, if you hear any unusual sounds, you may refer to the helpful link below and pick the closest sound to the one you're hearing so you can do the correct troubleshooting steps for your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
I've also included a video link for information on what noises your dryer makes and why for reference.
https://www.youtube.com/watch?v=86vxZamgYwQ
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144326850
-Angelica
A:AnswerHere is a helpful link to Samsung.com for you to view the dryers that we offer in fingerprint resistant black stainless steel (https://bit.ly/2YJz2T6). Thank you for choosing Samsung! ^Lena
