Questions & Answers

Q: Questionhow do you remove the dryer lint catcher?

Asked 6 years ago by Anonymous.

• A:Answer Hello there! This link (https://bit.ly/2yJVb5u) should be able to help with this. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionI will be installing these Washer and Electric Dryer in the apartment. Does this Electric Dryer to be connected to the exhaust?

Asked 6 years ago by Ella.

• A:Answer Yes, this unit requires an exhaust connection.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI have a 3-prong outlet for my dryer (30amp). Does this require a 4 wire connection to the dryer or 3 wire? The manual talks about both but doesn't specify what this particular model uses.

Asked 7 years ago by SamsungDryerBuyer.

• A:Answer Mine is a 3 wire.

  Answered 7 years ago by Anonymous

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Q: QuestionI have this same dryer, and the matching washer. Am I able to stack these two on top of each other?

Asked 7 years ago by CarissaLS.

• A:Answer Hello CarissaLS, Thank you for reaching out and letting us know your inquiry if you can stack this Samsung dryer with the matching washer. We understand that this information may be essential for you to know. We're here to help. As per checking, yes, you can stack these two on top of each other. The stacking kit that you need will be SKK-8K. See pages 10-11 of the user manual for the installation guide for reference. https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf You may also visit samsungparts.com should you wish to purchase a stacking kit. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144301132 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this dryer have a light inside?

Asked 7 years ago by puppylvr.

• A:Answer Hi puppylvr, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White. The dryer comes with a drum light. I have included the link for the user manual below. Please click on the link and turn to page 32 for the drum light function. https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144268830 Leo

  Answered 3 years ago by Samsung

  
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Q: Questionhow does this compare to other dryers. does price matter?

Asked 7 years ago by woody.

• A:Answer Poor compared to others. Yes price matters.

  Answered 6 years ago by maur

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Q: QuestionDo you need 220 v circuit or can you use a regular standard plug?

Asked 7 years ago by Dryer.

• A:Answer Hello, Thank you for reaching out and letting us know your inquiry if you need a 220V circuit on this Samsung dryer or if you can use a regular standard plug. We understand that this information may be essential for you to know. We're here to help. Here are the technical specifications of this Samsung dryer. Amperage- 30 amperes Voltage- 240 volts Attached is a link to the user manual that you can check to know more about the product. https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144300938 -Angelica

  Answered 3 years ago by Samsung

  
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Q: Questionthe height says 38.7 inches, is that just the body of the dryer, or does that take into account the height of the adjustable feet?

Asked 7 years ago by Anonymous.

• A:Answer Hello there! The dimensions listed are for the overall measurements of the assembled unit. ^Gaby

  Answered 7 years ago by Samsung

  
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Q: Questionis it 110volts

Asked 7 years ago by dan.

• A:Answer Hi Dan. The Samsung DV42H5000EW Dryer requires a 240 V electrical connection. For more information, please check page 17 on the user manual. https://bit.ly/2tNLiBb ^Joan

  Answered 7 years ago by Samsung

  
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Q: QuestionDoes the dryer have a senor dry option?

Asked 7 years ago by Susie.

• A:Answer Yes.

  Answered 7 years ago by FloridaGrownVerified Purchase

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Q: QuestionDo not hesitate to turn

Asked 7 years ago by Donnie.

Q: QuestionCan I use the pedestals from my current Samsung models Washer WF203ANW and Dryer DV203.

Asked 7 years ago by Edge.

• A:Answer No, this unit uses a WE357A0W pedestal.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDimensions?

Asked 8 years ago by Bill.

• A:Answer Hi Bill. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White dimension. Regarding your concern, the Product Dimensions 27” W x 38.6” H x 32.44” D. I will be sharing this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/dv5000-7-5-cu-ft-electric-dryer-white-dv42h5000ew-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144247248 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionWhich Samsung dryers are comparable to the Samsung model number DV489EW/XAA? and will the new dryer fit on the pedestal?

Asked 8 years ago by Pickle.

Q: QuestionI want to purchase the Samsung washer WF42H5000AW and dryer DV42H5000EW. Please tell me if they are compatible for stacking ? If yes , please tell me, when stacked with kit, how tall they will be from floor to top of dryer ( no pedestals) ? Thank you.

Asked 8 years ago by marcia.

• A:Answer Yes

  Answered 8 years ago by TommyVerified Purchase

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Q: QuestionIs installation included? How much for the installation charge? Do we have to buy any other parts like pipe or anything else for the installation?

Asked 8 years ago by Smitha.

• A:Answer Install is not included, but you can pay extra which includes the install kit (which includes Plug (3 or 4 prong) and Vent Pipe)... at least when i was purchasing. I took the plug from my old dryer and installed on new (via instructions) and used the Vent Pipe from my old dryer and didn't need the kit either. But if new and not replace you will need to get 3 or 4 prong plug, it has instructions for both depending on your home + the pipe to attach from dryer to home vent attachment.

  Answered 8 years ago by DryKingVerified Purchase

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Q: QuestionCan the Samsung DV42H5000EW dryer be stacked with the Samsung WF457ARGSWR/A2 washer?

Asked 8 years ago by Alex.

• A:Answer You have to check that with best Buy installers. Seems that the mounting tracks are more flexible that in the past.

  Answered 6 years ago by JuanVerified Purchase

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Q: QuestionWhat is the best Samsung model dryer to go w/ the Samsung washer model WF56H9100AW/A2? I currently have the Samsung dryer model DV56H9100EW and the drum has cracked. It sits on a pedastal. If I buy a new Samsung dryer, can I reuse the pedastal?

Asked 8 years ago by JT.

Q: QuestionWhat are the model numbers of pedestal bases for Samsung Model DV42H5400 EW/A3 washer and OABM5BBF400727L dryer? Do you carry them in stock?

Asked 8 years ago by Doog.

• A:Answer We did not purchase the pedestal base and feel that the machine does not need it. Personal choice I guess.

  Answered 8 years ago by Bluesman61Verified Purchase

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