Questions & Answers

Q: QuestionCan the door swing be changed?

Asked 6 years ago by STF.

• A:Answer Yes it can be reversed and is easy to do.

  Answered 6 years ago by BBinNEVerified Purchase

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Q: QuestionSeems not much difference between the 6500 and 7500 model, any major known differences besides drying rack?

Asked 9 years ago by Doc.

• A:Answer So apparently this newer model actually has a plastic drum I believe the mod2l before had a metal one so not as much wear and tear on it as it would on the newer model, as well as the newer model came with a drying rack and older one didn't but best buy was amazing and hooked us up with one due to our situation we ended up in. The drying rack is really not necessary....if I had to recommend, I would suggest the previous model! More durable drum wise.

  Answered 8 years ago by RachelVerified Purchase

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Q: QuestionDoes this dryer light up blue inside while clothes are drying?

Asked 6 years ago by Alyssa90393.

• A:Answer No. There's a white light that comes on when you open the door, the interior has no lights when drying.

  Answered 6 years ago by HenryVerified Purchase

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Q: QuestionSome sites list this dryer as ventless. Is that an option or must it be vented to the outside?

Asked 8 years ago by Designlady.

• A:Answer must be vented outside - you do have an option of side venting rather than from the back

  Answered 8 years ago by markbair98223Verified Purchase

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Q: QuestionHow much weight can I put on top of this dryer

Asked 3 months ago by Bunny.

Q: Questionwhat is the with of the unit

Asked 3 years ago by mike.

• A:Answer Hi mike. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry width. Regarding your concern, it would be 27". I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/dv6500-7-5-cu-ft-capacity-electric-dryer-black-stainless-steel-dv45k6500ev-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144389980 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionHi ... What is the wattage UL on this model?

Asked 5 years ago by Julymermaid.

• A:Answer I don't have idea, but the bed loading is very similar about it another home dry and washed, but definitely the cycle is too much better ...

  Answered 5 years ago by JhonVerified Purchase

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Q: QuestionCan this dryer be stacked on a base with a storage drawer?

Asked 5 years ago by Sean.

• A:Answer Hi Sean, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Black stainless steel. Yes, this dryer can be stacked on a base with a storage drawer (Pedestal). Pedestal model compatibility: WE402NV. The dryer can be stacked on top of a washer as well with a stacking kit which is sold separately. Matching washer model number: WF45K6500V Stacking kit model compatibility: SKK-8K Please click on the user manual link below and turn to pages 12 - 13 for installation with a pedestal or stacking the appliance. https://downloadcenter.samsung.com/content/UM/201909/20190913002650253/DV7500K_DC68-03381C-09_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144267754 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionWhen will it be restocked?

Asked 5 years ago by Cris.

Q: QuestionWhat do I have to do to get SmartThings to recognize this dryer (and washer). I put it in AP mode but that did nothing.

Asked 5 years ago by Erin.

• A:Answer Thanks for asking Erin! We actually have a dedicated SmartThings team that can assist with this type of troubleshooting. Their direct number is 866-813-2404. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I purchase a dry rack for this dryer?

Asked 5 years ago by MA.

Q: QuestionI read in the ratings that you need a special cold water hook up for the steam dryer. Please explain.

Asked 6 years ago by ErikaL.

• A:Answer Thanks for asking, ErikaL! This dryer has steam features that require a water line connection. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWhat is rated wattage for this machine ?

Asked 6 years ago by James.

Q: QuestionHow do i turn off the cooling option when drying a normal load of clothes

Asked 6 years ago by Patty.

Q: QuestionWhat is the weight limit of what can be stored on top of the dryer if it has adequate ventilation on the sides/back?

Asked 6 years ago by Laurel.

Q: Questionwill you take old dryer away?

Asked 6 years ago by Nessa.

• A:Answer You can add this as a service at time of purchase.

  Answered 6 years ago by AnonVerified Purchase

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Q: QuestionWhat size dryer vent hose is needed

Asked 6 years ago by Scotch.

• A:Answer Smart Choice - Semi-Rigid Dryer Vent Kit Required for Hook-Up - Silver

  Answered 6 years ago by HappyBuyerVerified Purchase

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Q: QuestionWhat is the model no. Of the drying rack and where can I purchase it?

Asked 6 years ago by Mike.

• A:Answer Hey Mike! You can find and purchase any available accessories at SamsungParts.com or by calling 1-800-627-4368. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: Questiondoes this dryer come with a drying rack?

Asked 7 years ago by Anonymous.

• A:Answer It does not come with a rack

  Answered 7 years ago by ScottytipVerified Purchase

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