Questions & Answers

Q: QuestionDoes it have hdmi arc?

Asked 4 years ago by Tr.

• A:Answer Yes it does

  Answered 4 years ago by TommyGVerified Purchase

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Q: Questionis Q60A better than Q6DA

Asked 4 years ago by Anonymous.

Q: QuestionWhat’s the spacing between the stand legs? Want to know if this will sit on a 46” dresser, or if it’ll have to be mounted.

Asked 4 years ago by Anonymous.

• A:Answer Hi there! The leg width of the 70" Q60A TV is 42.7". ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionHi, how high can the TV stand be raised to have a sound bar in front so it doesn't block the picture.

Asked 4 years ago by Niteowl.

• A:Answer As the specs say.... The TV is 36.3 with the stand and 34.6 with out, but the legs are now adjustable, and Samsung only lists this...Stand Size (WxHxD) 1.6" x 13.4" x 9.3" so somewhere between 2" and 9" plenty for most soundbars.

  Answered 4 years ago by BBSUXVerified Purchase

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Q: Questioni just open the box today and the HDMI ports are not receiving signals from the sources but it does detect the connection. i tried a few different known good cables and still get the same resolves.

Asked 4 years ago by HNK.

• A:Answer Hi HNK - So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week, text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Gina

  Answered 4 years ago by Samsung

  
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Q: Questionhow do i connect a digital optical audio cable. The port appears to be covered.

Asked 4 years ago by wgjfla.

• A:Answer wgjfla - Most Optical inputs have a small protective flap on the port; you can connect the Optical cable by gently inserting the cable into the port under the flap. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionI'm very interested in this TV, but unsure if a stand alone sound bar is necessary. Is it recommended to purchase a separate sound bar? There's a photo of a very long, narrow sound bar and black box that would be difficult to fit on my TV cabinet.

Asked 4 years ago by Diane.

• A:Answer Hi Diane! The Q60A has internal speakers and features Object Tracking Sound Lite (OTS Lite) giving you immersive 3D surround sound with strategically places dynamic speakers that move the sound around you. Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series soundbars (such as the HW-Q600A) feature Q-Symphony which will synchronize with the speakers of the Q60A TV for an immersive 3D sound experience. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV use Samsung's One Connect Box?

Asked 4 years ago by Marcus.

• A:Answer Marcus - The One Connect box is not included with this model. It does come included with The Frame Series and a Slim One Connect Box is included with our 8K Neo QLED models. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this tv have VRR?

Asked 4 years ago by Jlher.

• A:Answer Jay - This model has 3 HDMI ports, all of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port further supports eARC. If you are looking for a TV capable of 4K@120fps (FRL), please consider a step up to Q70A Series, which supports Variable Refresh Rate (VRR), High Frame Rate (HFR) 4K@120Hz, and FRL on "HDMI In 4". ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat are the dimensions?

Asked 4 years ago by Bec.

• A:Answer Bec - Here are the full dimensions of the 70" Q60A with the stand attached (WxHxD in INCHES): 62 x 34.6 x 1 ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the motion rate?

Asked 4 years ago by SN.

• A:Answer Hi SN! The Motion Rate of the Q60A is 120. Motion Rate is a metric that combines the panel's native refresh rate, image processing, and backlighting technology. Different sizes within this series may have different Motion Rates. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this a 2020 Model or a 2021 Model?

Asked 4 years ago by Honey.

• A:Answer Hi Honey, the Q60A is a 2021 model. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV have Bluetooth out

Asked 4 years ago by BT.

• A:Answer Hi BT, Absolutely! You can connect wireless headsets and other Bluetooth devices like speakers, keyboards, mice, and gamepads. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionHow long is the manufacturer warranty? I couldn’t find it. Thanks!

Asked 4 years ago by cobracmdr.

• A:Answer Hi cobracmdr, the Q60A TV is backed with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. You can see the full details of the warranty here: https://www.samsung.com/us/support/service/warranty/QN70Q60AAFXZA ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionHello When will this 70 in TV be available for purchase? Thanks

Asked 4 years ago by Quarterlove.

• A:Answer Hi Quarterlove, Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the width of the stand so I can see it if will fit on my existing stand

Asked 4 years ago by len.

• A:Answer The actual distance between the stand legs is 46 inches. Not the 42.7 Samsung tells youths.

  Answered 4 years ago by Gene

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Q: QuestionWhat is the width between the "feet" to see if it will fit on my piece of furniture? Web site does not give this information. Thanks

Asked 4 years ago by LadyLanier.

• A:Answer Hi LadyLanier, the legs of the 70” Q60A are 42.7” apart. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionWhy the limited availability? The website shows none available in 250 miles and can't ship. Will this change in the coming weeks or months?

Asked 4 years ago by Brenda72.

• A:Answer Hi Brenda72 - If this model is currently unavailable at your local store or for delivery to your area, please continue to check the website or contact your local Best Buy for more information. ^Gina

  Answered 4 years ago by Samsung

  
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