A:AnswerHi Pat! Smart TVs like the TU6985 provide a platform for you to access a wide range of streaming applications. Certain streaming applications such as Prime Video, Netflix, or Disney+ require a paid subscription to view their content. The TV does not provide the account or subscription to these services, and is designed to provide an easy and convenient way to access your new or existing streaming accounts through the TV without the need for an external device.
^Tim
A:AnswerHi Jlh! The TU6985 is not compatible with USB webcams and video calling. This feature will be available starting with our Crystal UHD model AU8000 or above.
^Tim
A:AnswerHi Dre! For additional assistance with replacement parts, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim
A:AnswerHi Heidi! Yes, the TU6985 works with voice assistants such as Amazon Alexa allowing you to use a standalone Alexa device to control select functions of the TV with your voice.
^Tim