Questions & Answers

Q: Question4?s Does this tv have time shift? Can I download history app and the NFhs app. Can I record over the air tv with thumb drive

Asked 1 year ago by Scraune.

• A:Answer Scraune - Timeshift is not available in the US. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the internal storage space in this TV? How many kbs, mbs, gbs? Why can't TV explain internal specs at all, specially now since TV's have more and more internal hardware and need to support more and more apps.

Asked 1 year ago by Question234.

Q: QuestionIs there a fiber optic connection in the back of this tv?

Asked 1 year ago by Anonymous.

• A:Answer Yes, for digital sound output.

  Answered 1 year ago by MarkFVerified Purchase

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Q: QuestionWhy does the remote control to this TV constantly lock up?? The solar function works, it does charge up but the TV will not respond to this remote, no matter how many times I re-pair it with the TV and reset my internet connection. :(

Asked 1 year ago by Julie.

• A:Answer Make sure the remote sensor on the bottom of the TV screen is not blocked by anything. Make sure the remote is charged (solar screen on backside of remote, place in well lit area for a few hours), if it still doesn’t work then you probably have a defective remote (get replaced, hopefully under Warranty).

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat size is the tv...not the size of the screen

Asked 1 year ago by Meghie.

• A:Answer Meghie - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-75-class-qn90c-neo-qled-4k-uhd-smart-tizen-tv/6533539.p?skuId=6533539 ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this tv burn in as readily as an OLED. How susceptible is this to burn in. I watch a lot of sports and cable news both have static images. Thx.

Asked 1 year ago by SNB.

• A:Answer No

  Answered 1 year ago by JohnSVerified Purchase

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Q: QuestionWhat is the size of the stand depth? I know the width is said to be about 16 inches.

Asked 1 year ago by BobT.

• A:Answer BobT - You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Dimension: https://www.bestbuy.com/site/samsung-75-class-qn90c-neo-qled-4k-uhd-smart-tizen-tv/6533539.p?skuId=6533539 ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat are the dimensions of the box the TV comes in?

Asked 1 year ago by Anonymous.

• A:Answer You can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Box Dimension: https://www.bestbuy.com/site/samsung-75-class-qn90c-neo-qled-4k-uhd-smart-tizen-tv/6533539.p?skuId=6533539 ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionI my mount is 490x 600. Will this work?

Asked 2 years ago by Rka.

• A:Answer Rka - The 75" QN90C features a VESA pattern of 400mm x 400mm. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat order does the HDMI ports run ? From bottom to the top or visa-versa ????

Asked 2 years ago by Al247.

• A:Answer Al247 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionThere’s nothing worse than watching a show at regular volume, then a commercial comes on and it gets louder! Are there any TVs that will automatically turn down or adjust the volume for commercials???

Asked 2 years ago by Moaner.

• A:Answer Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionFor the Samsung Q90C neo-LED 65” flat panel tv, what size/length/pitch screws/bolts required for wall mounting?

Asked 2 years ago by webuyer.

• A:Answer Webshopper57 - To mount the 75" QN90C, you'll need 4x M8 screws with 11-13mm length and 1.25mm pitch. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs anyone seeing the same issues that plagued the QN95B models? Issue with TV screen not coming on, making people constantly unplug power to the tv.

Asked 2 years ago by BlueD.

• A:Answer No.

  Answered 2 years ago by NiceyVerified Purchase

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Q: QuestionDoes the E-ARC pass through Dolby Atmos, TrueHD 7.1, and DTS

Asked 2 years ago by Anonymous.

• A:Answer I could not get any sound out through the E-ARC to the receiver

  Answered 2 years ago by FrankMVerified Purchase

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Q: QuestionWhy does this use twice as many watts as the QN95B?

Asked 2 years ago by Satori.

• A:Answer New technology with Neo gives a better clear picture

  Answered 2 years ago by ArvellS

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Q: QuestionHow many dimming zones does this tv have, and what is it peak nit brightness and its highest sustained brightness.

Asked 2 years ago by GungaJohn.

• A:Answer 720 zones. Not sure about peak brightness.

  Answered 2 years ago by Anonymous

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Q: QuestionIs the 75" qn90c a va panel?

Asked 2 years ago by Jimm.

• A:Answer Ads panel. Should be va in the 85 inch size.

  Answered 2 years ago by Anonymous

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Q: QuestionWhatt is the size of the box it is shiped in?

Asked 1 year ago by Bud.

• A:Answer 4Ft w and 8ft long

  Answered 1 year ago by JohnSVerified Purchase

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Q: QuestionHow much does the tv weight?

Asked 1 year ago by Anonymous.

• A:Answer 75 pounds

  Answered 1 year ago by BradBVerified Purchase

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