Questions & Answers

Q: QuestionHow many speakers does this TV have?

• A:Answer This Samsung TV has 2 built-in speakers.

Q: QuestionDoes this Samsung TV support Dolby Atmos?

• A:Answer Yes, this Samsung TV supports Dolby Atmos sound.

Q: QuestionWhat type of display does this Samsung TV have?

• A:Answer This Samsung TV has an LED display with full array local dimming backlight.

Q: QuestionFor TVs larger than 32 inches, is it recommended to use two people to lift it?

• A:Answer Yes, for TVs larger than 32 inches, it is recommended to use two people for lifting.

Q: QuestionDoes this TV include a wall mount?

• A:Answer No, a wall mount is not included with this Samsung TV.

Q: QuestionWhat is the refresh rate of this Samsung TV?

• A:Answer This Samsung TV has a 120Hz refresh rate.

Q: QuestionRecently purchased this tv and loving it so far. I’m just wondering how do you clean the screen?

Asked 2 years ago by Shaun.

• A:Answer Shaun - When cleaning your TV’s screen, please follow these steps: - Power off your TV before cleaning. Leaving your TV off for 5-10 minutes prior to cleaning will allow the screen to cool down and prevent excessive streaking. - Carefully wipe using a soft, dry cloth to avoid scratches - Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents You can use a screen cleaner such as this product from Best Buy: https://www.bestbuy.com/site/audioquest-cleanscreen-cleaner-kit/6628358.p?skuId=6628358 ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionCan this TV be safely and securely mounted to the wall? If so, will Geek Squad provide mounting service? Thanks in advance!!

Asked 2 years ago by Mounting.

• A:Answer Hi, the weight of the TV is 140 pounds it can be wall-mounted if properly secured to concrete wall or 2x4 wood studs. I had to open my Wall and reinforce it with wood studs. Not sure if geek squad provides installation you would have to ask one of the salesman.

  Answered 2 years ago by HectorVerified Purchase

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Q: QuestionIs 22 feet too far back to sit from a 98” tv?

Asked 2 years ago by Suze.

• A:Answer No. That should be fine.

  Answered 2 years ago by Mattfd69Verified Purchase

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Q: QuestionDoes this model have a one connect box

Asked 5 months ago by Tommy.

Q: QuestionI lost the remote for the Samsung 98 inch Q80C TV. What’s the model number of the replacement remote & where can I get one? Can I use a universal remote from a different brand?

Asked 5 months ago by Dean.

Q: QuestionWhat is the width of the bezel?

Asked 7 months ago by Anonymous.

Q: QuestionCan this tv connect to bluetooth speakers, and if yes, can both the tv speakers and the connected bluetooth speakers play simultaneously?

Asked 9 months ago by LoveCitySoldier.

• A:Answer The Multi-output Audio function is primarily used for someone who needs to use Bluetooth headphones at a higher volume from the TV speakers. It is not recommended to use Multi-output Audio with external speakers. If you’re using a Bluetooth speaker for this function, please turn off the TV speakers, as this may create an unwanted echo. ~ Samsung Specialist

  Answered 8 months ago by Samsung

  
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Q: QuestionWill TV handle complete surround sound system with Boss speaker system? 98” Samsung

Asked 10 months ago by Boudreaux.

• A:Answer Hi Boudreaux - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
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Q: QuestionHow much does it weigh

Asked 10 months ago by Doc.

• A:Answer I believe its around 115lb. Wasnt to bad to hang on the tv mount.

  Answered 5 months ago by NathaEVerified Purchase

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Q: Questioncan i make the purchase to uruguay ? 220 volts ??? thank you

Asked 11 months ago by rodrigo.

• A:Answer rodrigo - This Samsung TV model is intended for use in the U.S. and will only support 110-120V. ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: Questionis this TV auto voltage 110/220 v?

Asked 1 year ago by jordi.

• A:Answer jordi - This Samsung TV model is intended for use in the U.S. and will only support 110-120V. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the TV support a SONOS sound bar?

Asked 1 year ago by Bullygirls.

• A:Answer Bullygirls - Soundbars can be connected, yes. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat size bolts do I need to install this TV? Installation manual doesn’t say. is it M8?

Asked 1 year ago by Tempoman18.

• A:Answer Hi Hotsand5 - To wall mount the 98" Q80C, you'll need 4x M8 screws, 16-18mm length. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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