Questions & Answers
- QuestionIsn't this one of the models being recalled? (9 Answers)Answers
The washer was on the recall list, mine was promptly replaced with the new washer with "the fix" by Best Buy when Samsung got the problem fixed. There are currently no more of the washers with the problem the recall was for being sold-all that stock was recalled and replaced. Same washer, other than addressing that problem.
- QuestionWhat was changed with this model vs the previous models that have all been recalled? I'd like to know how Samsung remedied the issue because this model is identical to some that were recalled. (2 Answers)Answers
The newer models apparently have been remedied. However, I do not recommend this machine or the brand. We bought this from Best Buy last year August and it has been out of order for almost a month now. Samsung has been giving us the run around with repairs and not replacing the machine or giving us a refund. We are still waiting for the repairman to come by for the 4th time to see what else he can do.
- QuestionCan I buy just the washer without the dryer? I don't need a new dryer, but the salesman in store told me they have to 'sync together' in order to work properly. (1 Answer)Answers
- QuestionWhat are the dimensions of this dryer? (1 Answer)
- QuestionWhat is the depth of the activewash tub? (1 Answer)Answers
- QuestionI do not own this washer yet so I do not have an owners manuel. I wanted to know if you have to use a special detergent? (2 Answers)Answers
- QuestionDo you have to use a special detergent with this model? (3 Answers)
- QuestionI want to purchase the Geek Squad Protection but was wondering, if the washer gets relocated with a move into a new house, is the protection still covered? (0 Answers)
- Questionmy door will not stay up when the active wash is attached it (0 Answers)
- QuestionDoes this washer fill all the way up with water, or at least have that option? (2 Answers)Answers
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