Questions & Answers

Q: QuestionIs this machine WiFi compatible?

Asked 6 years ago by Silky.

• A:Answer Excellent question Silky! This washer has the Smart Control feature. This feature allows users to connect the washer to the home network and use the Samsung Smart Home app to control the washer remotely. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes this washer have what is known as a deep fill option ?

Asked 6 years ago by Sue.

• A:Answer I dont think so. there is a deep wash option but the washer definitely does not fill up. I love that feature of an older washing machine. would not reccomend this one

  Answered 6 years ago by pmo2015Verified Purchase

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Q: QuestionDoes this machine have a hand wash setting?

Asked 7 years ago by wudi.

• A:Answer No, this machine does not have a hand wash cycle.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow long does the fastest cycle take to wash and dry?

Asked 7 years ago by jackeep.

• A:Answer you can do a quick wash in 35 mins

  Answered 6 years ago by pmo2015Verified Purchase

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Q: QuestionCan you successfully wash wool items with this washer?

Asked 7 years ago by pesca.

• A:Answer Yes. It also has a wash basin built into the lid where you can hand wash items and a water jet that is operated by hand.

  Answered 7 years ago by WoodmeisterVerified Purchase

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Q: QuestionHow much water does it use per load?

Asked 7 years ago by misslady.

• A:Answer I am not sure how much per load, but it has a sensor that puts just the right amount of water based off of your clothes. We are extremely pleased with it and especially after owning a front loader.

  Answered 7 years ago by michelleVerified Purchase

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Q: QuestionThis was 280.00 off with free shipping a few hours ago... what happened? Sales don’t usually end mid day. I was ready to purchase right now with the 280.00 off. Can you fix the checkout for me so I can order? I have to replace a recalled activewatch

Asked 8 years ago by Chris.

Q: QuestionHow do I get the lid to stay up when I'm removing clothes? I have to use one hand to hold it and one to gathering the clothes....

Asked 6 years ago by Anonymous.

• A:Answer I just make sure the lid is up and stable. When it's secure, I can even bend into the washing machine to pull out stuff and it hasn't closed on me yet.

  Answered 6 years ago by TeresaVerified Purchase

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Q: QuestionCan you use tide pods with this washer?

Asked 6 years ago by MPreble.

• A:Answer Tide pods are recommended.

  Answered 6 years ago by TeresaVerified Purchase

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Q: QuestionDoes this machine allow you to customize the amount of water? Can you select an option that fills with more water than a factory preset?

Asked 7 years ago by Argenan.

• A:Answer I haven't see the option to customize the water level. Machine automatically determines the water requirement which I think is a "good" option

  Answered 5 years ago by EkanthVerified Purchase

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Q: QuestionCan the basin bowl be removed if I dont plan on using it?

Asked 7 years ago by Hats.

• A:Answer Hey Hats. The built-in sink is not removable. ^Joan

  Answered 7 years ago by Samsung

  
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Q: QuestionDoes this model have the delay start feature?

Asked 7 years ago by WasherShopper.

• A:Answer yes

  Answered 7 years ago by UberwarchVerified Purchase

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Q: QuestionAnyone have problem with detergent dispenser coming out during the cycle? Afraid I will break it one day when I open the door. Im guessing this happens during spin cycle

Asked 7 years ago by Jk.

• A:Answer No.

  Answered 7 years ago by WoodmeisterVerified Purchase

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Q: QuestionHOW DOES IT MAKE STEAM

Asked 7 years ago by JOHN.

• A:Answer Have not used that function yet but it has a heater unit for that.

  Answered 7 years ago by WoodmeisterVerified Purchase

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Q: QuestionWhen was this new washer made? What washer did it replace from Samsung?

Asked 8 years ago by CoachNick.

• A:Answer Pretty sure 2017 is the first model year, comparisons list this model WF42H5200 when assessing.

  Answered 7 years ago by WoodmeisterVerified Purchase

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Q: QuestionCan you turn off ECO PLUS when washing in “normal” mode?

Asked 8 years ago by Really.

• A:Answer We can’t, but it does come off on quick wash and other settings.

  Answered 7 years ago by michelleVerified Purchase

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