Questions & Answers

Q: QuestionWhat is the model number for the water filter in this refrigerator?

Asked 2 years ago by Shammy.

• A:Answer Let us provide the details you need, Shammy. The model number of the water filter compatible with this refrigerator is HAF-QIN/EXP. Thank you. -Angelica

  Answered 2 years ago by Samsung

  
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Q: Questionwhat is the shipping charge and warranty on this refrigerator

Asked 2 years ago by ss.

• A:Answer I didn’t pay for shipping and warranty wise I did 5 years for it it’s worth adding years just in case

  Answered 2 years ago by LorenaV

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Q: QuestionIs the finish "smudge proof" or fingerprint resistant?

Asked 2 years ago by DAIGLE.

• A:Answer Hi DAIGLE, This model has a Fingerprint Resistant Finish. Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionWill this go through an entryway of 32 inches?

Asked 2 years ago by Joan.

• A:Answer It will if all doors are taken off prior to entry.

  Answered 2 years ago by user830581

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Q: QuestionWill Best Buy delivery remove the doors? And what is the size of the fridge without the doors? My front door is wide enough for the fridge, by back door isn’t, to get from the front to the kitchen, one would need to pass through a 31” opening.

Asked 3 years ago by GeneT.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer The delivery men came and checked out our doorway. They said it was 30 inches and they needed atleast a 31 inch doorway to get it through because of a motherboard on the back of the fridge. On the intial call when I talked to them before delivery he didnt seem to want to take off the doors. When they got to our house he said we would need to cut an inch into the doorway to get it through safely. He said taking off the doors would be no problem at all and we could reschedule a delivery once the kitchen door way was cut into. They offered to drop it off and we could do it ourselves if we wanted to try. The delivery man said he has 14 years experience delivering fridges and guaranteed this particular fridge would not fit through a 30 inch doorway. So im not sure if these 29 1/2 inch comments are accurate or if the delivery man didnt want to take off the doors and legs etc to get it through. They told us get a smaller fridge and we wont run into any issues. We are now heading back to Bestbuy to look at smaller fridges to hopefully avoid any delivery related issues again.

  Answered 2 years ago by Anonymous

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Q: QuestionThe box which builder has provided is 36 inches wide and 72 inches in height. So will the fridge fit?

Asked 3 years ago by Size.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Not sure, but there is an area that tells you how to measure in 3 different areas and then you are looking at different refridgerators, a small box on the left of the page says whether it will fit or not.

  Answered 3 years ago by RebeccaH

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Q: QuestionDoes this refrigerator have wheels on the bottom so it can be moved without scratching the floor?

Asked 3 years ago by Laura.

• A:Answer Yes it does. Mine slides in and out so i can clean the floor.

  Answered 3 years ago by KathrynV

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Q: QuestionHow we can switch off the light for Shabbat ?

Asked 1 day ago by Anonymous.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi there, When the refrigerator is in the Sabbath mode, internal lights do not function. Have a great day! Nicole

  Answered 21 hours ago by Samsung

  
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Q: QuestionFreezer size?

Asked 3 weeks ago by Robert.

• A:Answer Hello Robert, The capacity of the freezer is 9 cubic feet. Thank you! ^Joshua

  Answered 3 weeks ago by Samsung

  
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Q: QuestionHello, are you able to mix the door panels with one being stainless and one being glass? I want to be able to have one side that magnets to go on and the glass side to be used as a sort of dry erase board. Thanks!

Asked 1 month ago by Amanda.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

• A:Answer Hi Amanda, Yes, you can customize the panels to fit your needs. Please follow the instructions in the guide below to learn how BESPOKE refrigerator panels can be changed and configured. Be sure to click on the embedded links within the article for additional support. Change your Samsung BESPOKE refrigerator panels https://www.samsung.com/us/support/answer/ANS00088645/ Thank you. ^Joshua

  Answered 1 month ago by Samsung

  
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Q: QuestionMy freezer is suddenly not freezing things are slowly thawing

Asked 1 month ago by Thawing.

• A:Answer Hello there, Thank you for reaching out regarding your freezer not freezing. Allow us to help. Here is a guide to help your troubleshoot if the freezer is not freezing. Please click on the embedded word and watch the included video. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151551516) to help our team pull up your information. Have a great day. ^Camille

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this model use zero clearance hinges

Asked 2 months ago by Sapo.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi Sapo, No, this Samsung refrigerator model does require clearance for the doors to open properly. Each French door will need 2 1/8 inches of space to open to 90°, especially if it's next to a wall or other obstacle. Leo

  Answered 2 months ago by Samsung

  
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Q: QuestionHi ca I put the temperature of my fridge

Asked 3 months ago by Alber.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi Alber, Thank you for contacting us. Let us help with your refrigerator. Kindly check the link below to help you operate the temperature of the refrigerator. Please turn to page 36 (Setting the desired temperature or function) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf Have a great day! -Kimberly

  Answered 3 months ago by Samsung

  
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Q: QuestionWhat is the safe operating voltage range of the fridge? I'm looking at buying an appliance surge protector/voltage monitor, and want to buy one with proper high and low cutoff voltage limits.

Asked 4 months ago by BobBullHead.

• A:Answer Greetings! We’re happy to provide information regarding your question about this Samsung refrigerator model. At this time, Samsung lists the electrical requirements for our refrigerators as 115V with a current draw of 3.5 amps. We do not publish or specify an extended safe operating voltage range beyond this rating. For any additional protection—such as using surge protectors or voltage monitors—we recommend consulting a licensed electrician or the manufacturer of the protective device to ensure compatibility with your home’s electrical system and the refrigerator model. Leo

  Answered 4 months ago by Samsung

  
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Q: QuestionCan my customer cabinet maker make panels or does it only work with the manufacturers?

Asked 4 months ago by Abby.

• A:Answer Abby, thank you for asking. Let's get the details you need. No, we recommend you use the manufacturer's produce panel. Here is a link to the list of colors available for the panel. Turn to page 1. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF30BB6600_V8.pdf?_ga=2.229004636.1310275692.1756144300-419372044.1755534368 Have a great day. ^Camille

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes it have adjustable feet

Asked 5 months ago by Paulno.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi Paulno, Yes, this Samsung refrigerator model is equipped with adjustable feet, more commonly referred to as leveling legs. These provide only a small amount of height adjustment, as their primary purpose is to level the unit, not to significantly raise or lower it. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes the ice maker automatically stop making ice when the trays are full?

Asked 5 months ago by Coco.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer Hi Coco, Yes, however, if you do not dispense ice for an extended period, ice may form clumps inside the bucket. Remove and empty the ice bucket if this occurs. Thank you and have great day! -Ricardo

  Answered 5 months ago by Samsung

  
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Q: Questiondoes thiscome in counter level

Asked 6 months ago by Anonymous.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - White Glass

• A:Answer It did originally but I’m not sure now, it seemed hard to locate.

  Answered 5 months ago by ThomasBVerified Purchase

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Q: QuestionDoes the stainless steel model require purchase of stainless steel panels or are they fixed

Asked 8 months ago by Anonymous.

• A:Answer It comes with stainless steel, but you can switch them out for another type of panel.

  Answered 6 months ago by PATRICIAZVerified Purchase

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