Questions & Answers

Q: Question1. Does the oven have a broiler? If so, where? 2. where does the heat vent to? E. Is the fan ALWAYS on when the oven is on, whether convection or not?

Asked 3 years ago by Anonymous.

• A:Answer Good day. Those were excellent questions! Yes, this oven has a broiler, and the cooling vents are located at the back of the oven range. For performance reasons, the fan may be turned on or off during the operation, while the cooling fan will continue to run until the oven has cooled down, whether by convection cooking or not. For more information on broiling and convection cooking, you may refer to page 25 of the manual: https://downloadcenter.samsung.com/content/UM/202202/20220216120537149/NX60T8711SS_AA_DG68-01220A-07_EN_MES_CFR_211207.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145128731) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa

  Answered 3 years ago by Samsung

  
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Q: QuestionIn some pictures around the knobs is an aqua blue color, and in others it is not. So what are they actually in person?

Asked 2 years ago by Anonymous.

• A:Answer When the burner is on, the knob display lights up with a blue light.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan the air fry feature be used without wi-fi?

Asked 2 years ago by WiFiforAirfry.

• A:Answer Yes. The whole range and all the features can be used without wifi.

  Answered 2 years ago by Pitboo

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Q: QuestionDoes this stove require a vent hood

Asked 1 year ago by Anonymous.

• A:Answer No, I do not have one…it has a vent built I

  Answered 11 months ago by SusanWVerified Purchase

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Q: Question1. What is the dB-A I could expect from this range with the internal air fry fan and external cooling fan operating? my 6 year old Bosch dishwasher is 44 dB-A, my 22 year old Maytag refrigerator is 38 dB-A, my LOUD new Frigidaire range is 63-70 dB-A

Asked 1 year ago by NotafanofFrigidaire.

• A:Answer Hi there, Our Samsung ranges do not have a decibel rating, and any noise that is outside the operation can be addressed by the link provided below. Samsung cooktop and range sounds and operational noises: https://www.samsung.com/us/support/troubleshooting/TSG01110180/ Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the range available in 36”?

Asked 1 year ago by Magy.

• A:Answer No, Magy, this range is adjustable from 36 1/4 to 37 inches. You can check the link below and see page 2 (Product Dimensions & Weight WxHxD) for reference. Specifications: https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/pdf/09272023/NX60T8711_V8.pdf Have a great day, -Ernest-

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat size line it need

Asked 1 year ago by Calvo.

• A:Answer Hi Calvo, We are glad to answer your question about the Gas Pipe size for this Samsung range model. The Gas Pipe diameter is either 0.5 inches or 0.75 inches and should go through a Gas Shut-Off Valve. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there a way to use propane with this stove?

Asked 1 year ago by Gj.

• A:Answer Yes I think you can. We don't have propane but we think it does have that ability.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this have child lock so the kids can't turn it on with the touch panel?

Asked 2 years ago by HaleyBaley1.

• A:Answer No it doesn't

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionStainless steel on The top

Asked 2 years ago by Anonymous.

• A:Answer Greetings, Yes. The cooktop or stovetop is made of stainless steel. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: Questionis there a drawer at the bottom? is this available with dual fuel? micro vent hood with same handel design? thanks

Asked 2 years ago by IDEA.

• A:Answer is there a drawer at the bottom? Yes there is is this available with dual fuel? Yes it is micro vent hood with same handle design? Yes it runs vertical instead of horizontal

  Answered 2 years ago by JayR

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Q: QuestionHow much of a gap should there be between the back of the stove and the wall? Is the gas line recessed? Will the stove stick out past the cabinets? Thx

Asked 2 years ago by JG.

• A:Answer Makes sure you do not hinder or crush the gas line it is not recessed. Yes, the stove will stick out from standard countertops about 3.25" for the door and 4.50" for the control panel. The rear is 1.50 inches from the wall. Back wall to countertop edge 25". Backsplash to counter edge 24".

  Answered 2 years ago by LucytVerified Purchase

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Q: QuestionWhy did they remove the enamal coating on the stovetop around the burners after adding this nice feature in on the Bespoke models? Cleaning Stainless around the burners is awful without the easy clean enamal paint coating.

Asked 2 years ago by SoCalgal.

Q: QuestionWhat outlet power does work on 120 or 240? Does it consume 40 amps?

Asked 2 years ago by HD.

• A:Answer if you have gas rand 120v pulls maybe 6 amps, if electric then 240 50 amp

  Answered 2 years ago by JayR

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Q: QuestionHow loud is the FAN in the range used for cooling and convection? I have a range right now that the fan is SO LOUD and I don't want to make the same mistake if I purchase this product. Any advice is appreciated. Is there a decibel rating?

Asked 3 years ago by KatTheCook.

• A:Answer you can barely hear it even using the airfry function

  Answered 2 years ago by JayR

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Q: QuestionDo I need to season the grates and griddle before using?

Asked 3 years ago by WifaCook.

• A:Answer Hi WifaCook, Thank you for raising your question about our Samsung - 6.0 cu. ft. Smart BESPOKE Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi - White Glass To answer your question, Do you need to season the grates and grill before using them? Properly seasoning your cooking grates before their first use—and periodically after every subsequent use—will protect them from rust and create a non-stick cooking surface that will make it easier to grill and achieve a good sear with perfect grill marks If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number:1144722868 Thank you for choosing Samsung. Have a great day. ^^Ross

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this available with blue glass front?

Asked 3 years ago by DINIroxx.

• A:Answer Hi DINIroxx. Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Smart BESPOKE Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi - White glass if this is available on the blue glass front. Regarding your concern, this is only available in white glass front. I suggest you check this link to assist you further. https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu--ft--smart-bespoke-slide-in-gas-range-with-smart-dial--air-fry---wi-fi-in-white-glass-nx60bb871112aa/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144450698 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionWhich LP Conversion Kit is needed for this range?

Asked 1 year ago by TELLME.

• A:Answer Greetings, We are glad to receive your inquiry about the LP conversion kit for this Samsung range. Let us help you. Both natural and propane gas can be used with this range. Before using the range, an experienced LP installer must perform the conversion if you choose to use it with LP gas. You can check the requirements in the installation manual below, on pages 16 and 20. https://downloadcenter.samsung.com/content/EM/202211/20221123154716566/Install_NX60T8751_NX60BB851112_DG68-01243A-04_EN_MES_CFR_211207.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147291103, which will help our team pull up your information. ^Rainly

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this a self cleaning range

Asked 2 years ago by Anonymous.

• A:Answer yes

  Answered 2 years ago by JayR

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