Questions & Answers

Q: QuestionDoes this Samsung laptop have a touch screen?

• A:Answer No, this Samsung laptop does not have a touch screen.

Q: QuestionCan I connect this Samsung computer to an ethernet cable?

• A:Answer Yes, this Samsung computer has one ethernet port.

Q: QuestionHow long does the battery last on this Samsung laptop?

• A:Answer The Samsung laptop has a long-lasting battery that provides up to 15 hours of battery life.

Q: QuestionWhat is the storage capacity of this Samsung laptop?

• A:Answer This Samsung laptop comes with 512GB of built-in storage.

Q: QuestionDoes Windows 11 come pre-loaded?

Asked 1 year ago by Windows.

• A:Answer Yes, it does.

  Answered 1 year ago by LWerneckVerified Purchase

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the galaxy book 4 15.6 inch laptop have backlight keyboard

Asked 1 year ago by Troy.

• A:Answer Hi there Troy, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Book4. That's a great question! Yes, the Galaxy Book4 does indeed have backlight keyboard capabilities. The F9 hotkey will turn the keyboard backlight on or off and adjust its brightness. If you think of any other questions for us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (11)Unhelpful (7)ReportAnswer this questionShow more answers (5)

Q: QuestionHow is the fan noise on this laptop? I just bought a new Dell and the fan noise is so bad that I'm taking it back (the fan was the issue that ended my last Dell as well after 4.5 years).

Asked 1 year ago by Diane.

• A:Answer I've been using it for a little over a month. So far I haven't noticed the fan noise. I do keep it on a solid surface with plenty of ventilation on the sides so no issues so far.

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs RAM upgradeable? If so to how much?

Asked 1 year ago by VJ.

• A:Answer Just to clarify, if you look at the listing, under Specifications-->Memory-->Type of Memory (RAM), you will find the note that it states the RAM is "LPDDR4X." Any RAM designation that starts with "LP" is soldered to the motherboard, and therefore cannot be swapped out.

  Answered 1 year ago by luislast

  Helpful (8)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionHi there, does the Galaxy Book4 have a touch screen?'

Asked 1 year ago by Anonymous.

• A:Answer Hey there, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Book4. No, the Galaxy Book4 does not offer a touch screen display. The Galaxy Book4 360, Book4 Pro, Book4 Pro 360, Book4 Ultra, Book4 Edge, and Book5 Pro all offer touch screen displays. If you have additional questions for us, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the color gamut spec on the display? 45% NTSC? 100% sRGB?

Asked 1 year ago by over8gb.

• A:Answer 65% srgb

  Answered 1 year ago by Jonathan

  Helpful (6)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I run the chrome browser and google on this. It’s telling me Samsung does not support them. It’s a windows11 os I don’t understand why it wouldn’t work. I cannot get by without google on my computer as that’s my primary email.

Asked 1 year ago by Ldh951.

• A:Answer Hey Ldh951, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy Book4. Yes, you can absolutely run Google Chrome browser and access Google search on the Galaxy Book4. If you have any other questions for us, feel free to contact us. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many USB ports does it have? I like to use an external keyboard, mouse and plug-in speakers. Yeah I'm old.

Asked 1 year ago by Tijucaman.

• A:Answer Aloha Tijucaman, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Book4. The Galaxy Book4 offers 2 - USB Type-C and 2 - USB3.2 ports as well as 1 - HDMI, MicroSD Multi-media Card Reader, 1 Headphone out/Mic-in Combo, and 1 RJ45 (LAN). Feel free to reach back out if you have additional questions for us. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a USB-C hub with two monitors. Can the USB-C connection on this laptop plug into the hub and support dual monitor display?

Asked 1 year ago by Ballmak.

• A:Answer Hello there Ballmak, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Book4. Yes, you can utilize a docking station with the Galaxy Book4, if you would like to take advantage of using multiple monitors. Feel free to reach out to Samsung Support if you think of additional questions for us. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I play Minecraft on this?

Asked 1 month ago by Anonymous.

• A:Answer Howdy, thank you for asking us your question about the Samsung Galaxy Book4. The Galaxy Book4 is a Windows laptop that is capable of running Minecraft. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: Questioncan data be transferred from my old laptop to this laptop?

Asked 1 year ago by bill.

• A:Answer Hey Bill, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy Book4. Yes, data can be transferred from your old PC to the Galaxy Book4. Please check out, "Use Smart Switch to transfer content with your PC or Mac" to learn more about utilizing this process. Feel free to contact Support if you would like any further assistance afterward. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHi, I was wondering if I can download or get the disney plus streaming app for the computer. So I can watch disney plus?

Asked 5 months ago by Kona84.

• A:Answer Hi there Kona84, thanks for asking us your question about the Samsung Galaxy Book4. Yes, the Disney+ app can be downloaded on a Galaxy Book4 as this device runs on Windows and the Disney+ app is supported on Windows 10 and 11. If you have any other questions, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I expand storage?

Asked 6 months ago by Disappointed1.

• A:Answer It has 2 NVME slots, one available. Attaching pic

  Answered 1 month ago by mpetersen71Verified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI guess some people will think this is a simple question, but does Intel Core 7 and i7 mean the same or do they refer to opposite items?

Asked 7 months ago by LarryB.

• A:Answer i7, i5, i3 used to mean something withing Intel's naming conventions. but all that's change now. i7 and Core 7 do not relate as far as I can tell.

  Answered 7 months ago by GaryS

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it available with Spanish keyboard?

Asked 9 months ago by eob831.

• A:Answer Howdy Eob831, thank you for asking us your question about the Samsung Galaxy Book4. No, the advertised U.S. version of the Galaxy Book4 does not offer a physical Spanish keyboard. Feel free to reach out to Support if you have additional questions. Thanks for being a valued Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)