Questions & Answers

Q: QuestionCan I use a microSD card with this Samsung laptop?

• A:Answer Yes, this Samsung laptop includes a microSD card slot for expanded storage options.

Q: QuestionHow much storage space does this Samsung laptop have?

• A:Answer This Samsung laptop comes with a 1TB SSD.

Q: QuestionDoes this Samsung laptop have a touch screen?

• A:Answer Yes, this Samsung laptop features a responsive AMOLED touch screen.

Q: QuestionIs this Samsung laptop equipped with a fingerprint reader?

• A:Answer Yes, this Samsung laptop prioritizes security with a built-in fingerprint reader for secure login and enhanced protection.

Q: QuestionWhat type of speakers does this Samsung laptop have?

• A:Answer This Samsung laptop is equipped with quad speakers, with woofers that deliver rich bass, and tweeters for balanced sound.

Q: QuestionDoes it have a built in webcam?

Asked 1 year ago by Anonymous.

• A:Answer yes

  Answered 1 year ago by Anonymous

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Q: QuestionWhat charger is recommended? I have never bought a laptop without one included and need advise on a suitable charger. Please advise....would love to start using it.

Asked 2 weeks ago by Ninns.

• A:Answer Good day Ninns, thank you for asking us your question about the Samsung Galaxy Book5 Pro 360. The advertised Galaxy Book5 Pro 360 box includes: 1. Galaxy Book5 Pro 360 | 2. S Pen | 3. Data Cable | 4. Power Adapter. Typically, your Galaxy Book5 Pro 360 utilizes a 65W charging block. If you have any other questions for us or if you would like any further assistance, do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 2 weeks ago by Samsung

  
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Q: QuestionCan you use a separate mouse with it?

Asked 2 months ago by KakiOmmm.

• A:Answer Yes, I got the logitech MX series.

  Answered 2 months ago by AaronUmaresVerified Purchase

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Q: QuestionIs this stylus compatible? Thank you!

Asked 2 months ago by MockingBird.

• A:Answer Howdy MockingBird, thank you for taking the time to ask us your question about the Samsung Galaxy Book5 Pro 360. Yes, the Galaxy Book5 Pro 360 is compatible with the Galaxy S Pen. Let us know if you have any other questions by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionHow secure is this thing? I need something that runs independent and wont add things I do not want. Privacy is a big concern for me.

Asked 6 months ago by HighIQ.

• A:Answer Good day HighIQ, thanks for asking us your question about the Samsung Galaxy Book5 Pro 360. The Samsung Galaxy Book5 Pro 360 is protected by a multi-layered security platform called Samsung Knox. Feel free to check out, "Samsung Knox security principles for protection" if you would like to learn more. If you have additional questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionAm I able to use this as a tablet. Is it foldable? I saw some images that were folded into a tablet

Asked 7 months ago by Anonymous.

• A:Answer Yes. Make sure it is a 360. They provide a pen but until I feel comfortable with using it I have a soft tip pen that I use.

  Answered 6 months ago by BillVerified Purchase

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Q: QuestionCancel you upgrade the ram? What is the max of ram for this laptop? Thank you.

Asked 8 months ago by JR.

• A:Answer Salutations JR, thanks for asking us your question about the Samsung Galaxy Book5 Pro 360. The RAM is not upgradeable on this PC due to it being soldered. The 16GB RAM + 1TB SSD is the max RAM available for this PC. Feel free to contact Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionWould this be good to use for photoshop and Lightroom?

Asked 9 months ago by Anonymous.

• A:Answer YES

  Answered 9 months ago by SAL213Verified Purchase

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Q: Questiondoes a trade in it store is valid for this product on black friday or no

Asked 1 year ago by ers.

• A:Answer NO

  Answered 9 months ago by SAL213Verified Purchase

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Q: Questionwhen will it be available in stores?

Asked 1 year ago by Zainab.

Q: QuestionDoes intelcore 7 ultra 2 serie is compatible with all accounting software and tasks . For quick books, excel, MS programs ..... etc?

Asked 1 year ago by AccountingSoftware2025.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: Questionwill these be available in stores for purchase on release date

Asked 1 year ago by jr.

• A:Answer they cant even come up with a ship date yet

  Answered 1 year ago by Anonymous

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Q: QuestionIs it available in stores yet? I'd love to see it in person before I make a purchase.

Asked 1 year ago by JR.

• A:Answer Samsung website cheeper

  Answered 1 year ago by SAL213

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Q: QuestionDoes Best Buy price match with Samsung.com on education discounts? Verfiid through Id.me

Asked 1 year ago by SamsungBook.

• A:Answer best buy is slow cheeper by 200 on Samsung website.

  Answered 1 year ago by SAL213

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