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Questions & Answers

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Page Showing 1-20 of 26 questions
  • QuestionWhat is the maximum battery life of this Samsung laptop?

    • Answer This Samsung laptop boasts a long-lasting battery that provides up to 24 hours of video playback.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use a microSD card with this Samsung laptop?

    • Answer Yes, this Samsung laptop includes a microSD card slot for expanded storage options.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much storage space does this Samsung laptop have?

    • Answer This Samsung laptop comes with a 1TB SSD.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Samsung laptop have a touch screen?

    • Answer Yes, this Samsung laptop features a responsive AMOLED touch screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this Samsung laptop equipped with a fingerprint reader?

    • Answer Yes, this Samsung laptop prioritizes security with a built-in fingerprint reader for secure login and enhanced protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of speakers does this Samsung laptop have?

    • Answer This Samsung laptop is equipped with quad speakers, with woofers that deliver rich bass, and tweeters for balanced sound.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCancel you upgrade the ram? What is the max of ram for this laptop? Thank you.

    Asked by JR.

    • Answer Salutations JR, thanks for asking us your question about the Samsung Galaxy Book5 Pro 360. The RAM is not upgradeable on this PC due to it being soldered. The 16GB RAM + 1TB SSD is the max RAM available for this PC. Feel free to contact Support if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have a built in webcam?

    Asked by Anonymous.

    • Answer yes

      Answered by Anonymous

  • QuestionDoes the ram of this laptop upgradable?

    Asked by Lems.

    • Answer Hello there Lems, thank you for asking us your question about the Samsung Galaxy Book5 Pro 360. No, the RAM cannot be upgraded after purchase, as it has been soldered to the motherboard. We recommend choosing the desired capacity (16GB or 32GB) at the time of purchase to ensure that you have enough RAM. If you have any other questions for us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionAre the hinged metal or plastic

    Asked by Frank.

    • Answer Hi Frank, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book5 Pro 360. The advertised Galaxy Book5 Pro 360 has been constructed with an all-aluminum chassis. If you have additional questions for us, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it have a backlight keyboard?

    Asked by Rrr.

    • Answer Greetings Rrr, thank you for asking us your question about the Samsung Galaxy Book5 Pro 360. Yes, the advertised Galaxy Book5 Pro 360 features a backlit keyboard. The integrated lighting allows for visibility in low-light conditions. Feel free to contact Support if you think of additional questions. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionCan I use the pen to write on the trackpad

    Asked by Hachi.

    • Answer Howdy Hachi, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book5 Pro 360. No, the S Pen for the Galaxy Book5 Pro 360 is designed to work exclusively on the device's 16-inch touchscreen display, not on the trackpad. Feel free to reach out to Support if you would like additional assistance. Thank you for being an integral part of the Samsung community. - Debra

      Answered by Samsung

  • QuestionDoes this laptop/Tablet have a back lit keyboard?

    Asked by dbiornst.

    • Answer Greetings Dbiornst, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book5 Pro 360. Yes, the Galaxy Book4 Pro 360 offers a Pro keyboard with Numeric key and Backlit keyboard. If you have any other questions for us, please do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs a travel charger and cable included and what wattage is it?

    Asked by savsol.

    • Answer Salutations Savsol, thank you for taking the time to ask us your questions about the Samsung Galaxy Book5 Pro 360. Here's What's in the Box: 1. Galaxy Book5 Pro 360 | 2. S Pen | 3. Data Cable | 4. Power Adapter. This device utilizes a 65 W USB Type-C Adapter. Please feel free to reach out to Support if you have any other questions for us. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionWhat charger is recommended? I have never bought a laptop without one included and need advise on a suitable charger. Please advise....would love to start using it.

    Asked by Ninns.

    • Answer Good day Ninns, thank you for asking us your question about the Samsung Galaxy Book5 Pro 360. The advertised Galaxy Book5 Pro 360 box includes: 1. Galaxy Book5 Pro 360 | 2. S Pen | 3. Data Cable | 4. Power Adapter. Typically, your Galaxy Book5 Pro 360 utilizes a 65W charging block. If you have any other questions for us or if you would like any further assistance, do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you use a separate mouse with it?

    Asked by KakiOmmm.

    • Answer Yes, I got the logitech MX series.

      Answered by AaronUmares

  • QuestionIs this stylus compatible? Thank you!

    Asked by MockingBird.

    • Answer Howdy MockingBird, thank you for taking the time to ask us your question about the Samsung Galaxy Book5 Pro 360. Yes, the Galaxy Book5 Pro 360 is compatible with the Galaxy S Pen. Let us know if you have any other questions by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow secure is this thing? I need something that runs independent and wont add things I do not want. Privacy is a big concern for me.

    Asked by HighIQ.

    • Answer Good day HighIQ, thanks for asking us your question about the Samsung Galaxy Book5 Pro 360. The Samsung Galaxy Book5 Pro 360 is protected by a multi-layered security platform called Samsung Knox. Feel free to check out, "Samsung Knox security principles for protection" if you would like to learn more. If you have additional questions or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionAm I able to use this as a tablet. Is it foldable? I saw some images that were folded into a tablet

    Asked by Anonymous.

    • Answer Yes. Make sure it is a 360. They provide a pen but until I feel comfortable with using it I have a soft tip pen that I use.

      Answered by Bill

  • QuestionWould this be good to use for photoshop and Lightroom?

    Asked by Anonymous.

    • Answer YES

      Answered by SAL213