Questions & Answers
- Model:
- SM-R190NZVAXAR
- |
- SKU:
- 11199092
Q: QuestionWill these work with a galaxy s10
Asked by Anonymous.
- A:Answer Yes! The Galaxy Buds Pro are compatible with the Galaxy S10. Thank you for asking this question. ^Kayla
Answered by Samsung

Q: QuestionWill the Samsung Pro Earbuds Work with my Samsung QLED TV ? I was told by Samsung that they would through the Bluetooth Connection
Asked by Jimmy.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Samsung will work with anything samsung. Confirmed
Answered by Ghostpepper
Q: QuestionAre these compatible with your QLED Samsung TV’s?
Asked by Dino.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Any bluetooth capable device like phones , tvs or laptops.
Answered by Geek
Q: QuestionWill these Galaxy Buds Pro work with a Galaxy S20+ phone?
Asked by Jimmyc11.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Hello Jimmyc11, Thank you for reaching out to us. I appreciate your interest in the Galaxy Buds Pro's compatibility with the Galaxy S20+ phone. To answer your question, yes, it is compatible, and its compatible specification of Smartphone should be an Android 7.0 and up, and should contain at least 1.5GB. You may visit our website under the "Compare" section for your reference: https://www.samsung.com/us/mobile/audio/headphones/galaxy-buds-pro-phantom-black-sm-r190nzkaxar/ You may also visit this link on how to connect your Galaxy Buds under the "Pair your earbuds to an Android device with the Galaxy Wearable app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section: https://www.samsung.com/us/support/answer/ANS00086702/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144267474 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionDoes the Galaxy Pro Buds support wireless charging. I have a Samsung Trio wireless charger, will it work?
Asked by Mike.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Yes the Galaxy Buds Pro support wireless charging.
Answered by Darien
Q: Questionare these able to be paired with two different Samsung devices i.e. phone & tablet
Asked by Double.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
- A:Answer Yes
Answered by TJ21
Q: QuestionDo the ear buds enhance hearing?
Asked by BN.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
- A:Answer With ambient mode on you can pick up alot of backround noises.
Answered by method1491
Q: QuestionHow do these buds do as a communication liason for phone conversations OR connected to virtual meetings platforms like Zoom or Teams?
Asked by Inquirer.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Fantastic they even are clear on the other end so the person listening to you talk doesn't hear much background noise at all
Answered by Kyranurtz
Q: QuestionWhat do you guys recommend to get a new galaxy buds pro or the ones that are used.? Or the dr dre beats pro wireless?
Asked by Tepo.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer New. Earbuds have a finite lifespan, and if you got a pair used from someone who really used them, the drivers could be worn. I do not know if these get checked when they're officially refurbished, but I would always recommend new ones. There's just a lot that can go wrong, especially in earbuds that have this much packed into a small package. I had those Beats. I liked them a lot for working out and the battery was amazing, but wasn't blown away by the sound, microphones or features. They lack noise canceling, unlike the Buds and just can't compete with the sound, solely based on the fact the hardware used in the Buds are miles ahead now. I didn't mind the Beats and enjoyed using them, but after using the Buds, it's not competition in my eyes.
Answered by Chris
Q: QuestionHow do you hear any music with these plastic things blocking your eardrums, no wonder you kids don't listen to your parents you can't hear them in the first place.
Asked by GrandpaJones.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Listen up Grandpa, have you heard of hearing aids? The earbuds have the same technology. It's called a microphone and it actually makes sounds around you easier to hear. That's what ambient sound is. You can even hear better with these than your own 2 ear holes.
Answered by DPSFSU
Q: QuestionCan these ear buds read full content of text messages aloud? Because I have the first Galaxy ear buds and it only informs you that you have a text message, doesn't read the actual message.
Asked by Dany.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Yes
Answered by Beautifulme
Q: QuestionHow well do they work around water because I'm a dishwasher
Asked by Broski.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer The only issue I have had is that even the largest rubber ear piece supplied, they don't stay fixed in my ears, maybe just me, but my BOSE buds, not as good as these are sound wise, fit much better. That's my only gripe..
Answered by Signalsguy
Q: QuestionMay I use these earbuds with apple devices?
Asked by Patrick.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Hi Patrick, Thank you for bringing this to our attention. We value your query regarding if the Galaxy Buds Pro is compatible with Apple devices. In line with this, the earbuds are not compatible with the iOS app. However, you can pair them with Bluetooth connectivity. For further instructions, please click the link below under the "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" and "Pair your earbuds to an iPhone with the Samsung Buds app" for some steps: https://www.samsung.com/us/support/answer/ANS00086702/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144317391 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionCan I connect two cellphones at the same time and automatically switch from one to the other as calls come in?
Asked by Viomar.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer If they're Samsung phones, yes, they're multi-point earbuds.
Answered by Rosco
Q: QuestionI bought the Galaxy buds pro..How long does a charge last?? I used them for 10 minutes and then when I put them back in their charging case, the red light came on..shouldn't it stay green for sometime until they need to be charged again?
Asked by Chrissy.
- A:Answer The case makes it so u can keep ur headphones powered longer anytime they go in they charge usually pretty quick make sure u keep ur case charged and all is well. Charge last depends on what settings u r using, noise canceling uses more battery 360 audio. Tune your settings to fit your need. For me full blast noise canceling on 5 hours I put them in the case for break I get through a whole day like that.
Answered by Tameduckt
Q: QuestionAm I able to charge the pros on the samsung charging pad.
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer I believe that it should work, I have used my Wireless Power Share on my Galaxy S20 FE to charge them.
Answered by GBuds
Q: QuestionCould these earbuds be used for gaming?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
- A:Answer Yes! They're great with gaming and they have game mode!
Answered by Noah
Q: QuestionDo these work to make phone calls with? Do they have a microphone?
Asked by lazywetweather.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Hi Lazywetweather, Thank you for contacting us, and interested in whether the Galaxy Buds Pro has a microphone and works with phone calls. Yes, the device does have a microphone, and you can answer and control calls using your earbuds. For more information, kindly visit the user manual on Pages 4, 13, and 16: https://downloadcenter.samsung.com/content/UM/202102/20210205043252788/WEA_SM-R190_Buds_Pro_EN_UM_010621_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144321997 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionAre you able to use only one earbud at a time when listening or talking to someone? I'd rather alternate than wear both.
Asked by RobertV.
- A:Answer Yes you can. These also have a function if they are connected to a samsung phone that will detect speaking and will lower the volume so you can conversate. The volume returns to normal afterwards
Answered by Tommy
Q: Questionwill. these work with a note 10+
Asked by Geo1313.
This question was asked about the related product: Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
- A:Answer Sure they will with the gear app. I use them on my Galaxy S10 Plus
Answered by Rbeck
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