Questions & Answers

Q: QuestionIt is mention in the specification under Controls "Call, Mute, Track selection, Voice assistant, Volume" However is there a Mute / Un-Mute feature while we are on call. I have tried and unable to find any solution for this?

Asked 1 year ago by SyedahmedZ.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer I turned off touch controls because every time I touched them the call disconnected. I have to use the buttons on screen during calls.

  Answered 1 year ago by CassVerified Purchase

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Q: QuestionDo these eat buds allow for conversation awareness or do they have a hearing aid function? If not, which Samsung buds have this feature?

Asked 1 year ago by Tphk.

• A:Answer Howdy Tphk, thanks for taking the available time out of your day to ask us your questions about the Samsung Galaxy Buds3 Pro. The Buds3 Pro offers Adaptive Noise Control with Galaxy AI to automatically tune out unwanted conversation, car noise and more. No, the Buds3 Pro does not have a hearing aid feature. If you think of any other questions for us, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the case for the Samsung 3 pro earbuds charge wirelessly when placed on a Samsung charge pad or do they have to be plugged in?

Asked 1 year ago by sam3.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer Thanks for reaching out with your question. We see that you reached out regarding the Galaxy Buds3 Pro. Your Galaxy buds can be charged wirelessly using a charging pad or Wireless PowerShare. If you have any further questions, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questionwhat features work with s10e phone? is it worth getting these

Asked 5 months ago by sally.

• A:Answer These have been my favorite ear buds and I have tried a lot of them.. They should work with that phone and once you upgrade then they should work with that phone as long as it is an android..

  Answered 2 months ago by DarinVerified Purchase

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Q: QuestionHow can I get a new left side earbud that I lost ?

Asked 7 months ago by Cora.

• A:Answer Use your "Samsung things" app to find it next time ..... it's too late to find the single earbud you lost now, since it will be out of charge, but the app will locate the L and R earbuds separately if you know how to use it.

  Answered 5 months ago by MarkVerified Purchase

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Q: QuestionIt is Dolby Atmos capable?

Asked 9 months ago by Feribachy.

• A:Answer Yes

  Answered 9 months ago by LuisGVerified Purchase

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Q: QuestionCan i trade my Samsung Buds FE for the Samsung Buds3 Pro

Asked 11 months ago by EAGL.

• A:Answer Yes

  Answered 11 months ago by MichaelSVerified Purchase

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Q: QuestionAre these compatible with flip5?

Asked 1 year ago by GenaA.

• A:Answer Yes, these are compatible with the flip 5

  Answered 1 year ago by ScottBVerified Purchase

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Q: QuestionWhy are these not waterproofed?

Asked 1 year ago by Horse.

• A:Answer I think i read they were "sweat proof" but not "waterproof"

  Answered 1 year ago by FelixLighterVerified Purchase

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Q: QuestionDoes anyone know when the pros will be back in stock?

Asked 1 year ago by Jacob.

• A:Answer As of August 23rd, yes.

  Answered 1 year ago by EntropicBoyVerified Purchase

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Q: QuestionIm wanting to trade the galaxy buds 3 for the galaxy buds 3 pro, but that isn't an option when I select trade in. Are we not able to do it?

Asked 11 months ago by Chris.

• A:Answer Sell on offer up or ebay

  Answered 8 months ago by GoodVerified Purchase

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Q: QuestionCan I trade in apple airpods pro? To get these?

Asked 1 year ago by Mando.

• A:Answer If you go to the Samsung website, they may do a trade in.

  Answered 1 year ago by RobinJ

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