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Questions & Answers

Your price for this item is $179.99
The comparable value price is $329.99
Page Showing 1-20 of 41 questions
  • QuestionHello. Does this computer come with Microsoft office already?

    Asked by Jazzy.

    • Answer Good day Jazzy, thank you for taking the time to ask us your question about the Samsung Galaxy Chromebook Go. The advertised Samsung Galaxy Chromebook Go does not come with a pre-installed, pre-activated desktop version of Microsoft Office. If you have additional questions for us or if you would like further assistance, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes this computer have a camera?

    Asked by Anonymous.

    • Answer Greetings, thank you for asking us your question about the Samsung Galaxy Chromebook Go. Yes, the advertised Galaxy Chromebook Go has a camera with the Front Facing Camera Video Resolution of 720p and a built-in microphone. If you have additional questions, Feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I get Microsoft?

    Asked by Me.

    • Answer Hey Me, thanks for asking us your question about the Samsung Galaxy Chromebook Go. Some Microsoft services and apps are available through the Google Play Store. The web version of Office Online and the mobile Android apps offer a great experience for creating, editing, and collaborating on Office files, though some advanced features require a paid Microsoft 365 subscription. If you have additional questions for us, do not hesitate to contact Support. Thanks for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this laptop come with a discount drive

    Asked by Dee.

    • Answer Howdy Dee, thanks for taking the time out of your day to ask us your question about the Samsung Chromebook Go. No, the Galaxy Chromebook Go does not allow for customization. If you have any other questions, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I wach prime and Netflix

    Asked by Christine.

    • Answer Salutations Christine, thank you for taking the time to ask us your question about the Samsung Galaxy Chromebook Go. Yes, you can watch both Amazon Prime Video and Netflix on the advertised Galaxy Chromebook Go. If you have any other questions for us, please let us know by contacting Support at your leisure. Thank you for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionAre the USB ports only for charging or can they be used for data transfer with a usb flash drive or external hard drive?

    Asked by Nate.

    • Answer Hi there Nate, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Chromebook Go. The USB-C ports on the advertised Galaxy Chromebook Go are fully functional, supporting both charging and high-speed data transfer for external drives, flash drives, and peripherals. If you think of additional questions for us, please do not hesitate to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this be connected to my HP printer?

    Asked by Sharon.

    • Answer Howdy Sharon, thanks for asking us your question about the Samsung Galaxy Chromebook Go. Yes, a Samsung Galaxy Chromebook Go can connect to an HP printer via Wi-Fi, USB, or through the HP Smart App for compatible models. If you have additional questions or if you would like further assistance, please do not hesitate to contact Support. Thanks for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this have a large letter .And color? Thanks

    Asked by Anonymous.

    • Answer Howdy, thank you for asking us your question about the Samsung Galaxy Chromebook Go. Yes, the Samsung Galaxy Chromebook Go features a design with large, high-contrast keys that are easy to read. You can increase the font size and overall display size via Settings > Device > Displays to adjust the display size slider, or by using Ctrl + Shift and + to zoom in. This makes text, icons, and menus larger throughout the ChromeOS interface. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this device connect to a usb-c dell docking station and can it direct multiple monitors?

    Asked by Mine.

    • Answer Hello there Mine, thank you for taking the opportunity to ask us your question the Samsung Galaxy Chromebook Go. Yes, the advertised Galaxy Chromebook Go is able to connect to your docking station so that you may utilize multiple monitors. If you have additional questions for us, please do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan you get this Chromebook with a touch screen

    Asked by 1111.

    • Answer Yes.

      Answered by KeshiaR

  • QuestionIf I connect external monitor with usbc to hdmi, can this operate with lid closed.

    Asked by Frank.

    • Answer Good day Frank, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Chromebook Go. Yes, the Galaxy Chromebook Go can operate with the lid closed when connected to an external monitor via USB-C to HDMI (using an adapter/hub), but you may need to adjust its power settings to disable "Sleep when lid is closed" in System settings to keep it awake and avoid sleep mode, otherwise, it might sleep or turn off the display unexpectedly. If you have any other questions for us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this Chromebook have wifi 6

    Asked by Sissy1.

    • Answer Greetings Sissy1, thanks for asking us your question about the Samsung Galaxy Chromebook Go. Great question! Yes, you are correct! The advertised Galaxy Chromebook Go offers Wi-Fi 6 connectivity. Let us know if you have any other questions by contacting Support at your leisure. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionI have an Apple iPhone, is a a Samsung laptop comparative with an iPhone as far as coinciding with each other?

    Asked by Anonymous.

    • Answer Yes.

      Answered by Mixminus

  • QuestionBluetooth capabilities good?

    Asked by MissV.

    • Answer I've had very good luck with pairing Bluetooth devices like mice and headphones

      Answered by SamanthaM

  • QuestionIs it good for gaming?

    Asked by Trish.

    • Answer I set my daughter's up for Xmas and bought and downloaded a few games she likes and played them to see if it worked and it did! Super fast no lagging and it didn't use that much space.

      Answered by KeshiaR

  • QuestionDoes this Chromebook support recharging via the USB-C port?

    Asked by Mike.

    • Answer Yes

      Answered by JohnnyG

  • QuestionWhat year will updates end for this Chromebook if bought in 2025?

    Asked by reneepooh.

    • Answer June 2029

      Answered by Teeven

  • QuestionCan I play DVDs and CDs on this laptop

    Asked by whiplash.

    • Answer Only with an external DVD/CD player. Almost no new laptops come with built-in internal DVD/CD players.

      Answered by JustAFigmentOfImagination

  • Questionbattery life

    Asked by mi.

    • Answer 12 hours (advertised; varies according to use such as screen brightness, wifi usage / web browsing, playing videos, playing video games, the more system-intensive the activity the more it drains battery life, so you may get 12 or possibly more if you are just word processing on lowest brightness settings with wifi off, or you may get just 6 with brightness all the way up and wifi on to surf the net and/or stream videos or playing video games online)

      Answered by JustAFigmentOfImagination

  • QuestionDoes the keyboard have have a back light

    Asked by Mar.

    • Answer No backlight

      Answered by AmythestL