A:AnswerWith great difficulty. T mobile told me you just buy a new phone! There are videos on you tube. These phones are glued together so you have to heat the phone to soften the glue before prying them apart. I hope they don't start making cars with non replaceable batteries. TOO MUCH GREED !!!
A:AnswerThe Best Buy salesman graciously transferred everything from my old phone to the new one. Nothing was lost. It was a very smooth and easy purchase. There was no charge for doing this.
A:AnswerHey there, this Galaxy J7 is hearing aid compatible. Check out this link (https://bit.ly/2DjGgRw) to see what hearing accessibility settings are available within your phone. Thank you for choosing Samsung. ^Ash