Questions & Answers

Q: QuestionI'm just wondering if you if you would save more money at best buy, by purchasing the Note 10+ here saving that $700 or would you save more money going thru SPRINT lease still with the 50% off or the add a line or new customer deal? Just asking?

Asked 5 years ago by Kalshingz.

• A:Answer We got a WAY better deal going through Best Buy. Plus Best Buy points, and Sprints customer service is not as good as Best Buy...Sprint would probably be nicer to a new customer, but they haven't done crap for us as a 17yr customer. So we buy from best buy.

  Answered 5 years ago by Formulas7002

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Q: QuestionIf I trade in a note 9 and want a note 10 plus. What's my outright price? I am on sprint. I will switch phones but not do a lease option. Thanks.

Asked 5 years ago by Anonymous.

• A:Answer Best Buy always has the best prices. The phone itself is $1,149.00 . Best Buy gave us $300 off each phone and threw in a bunch of extra stuff. Stay away from those Flex Leases. They make the price seem a lot cheaper, but in the long run, it's not your phone. Just add the price to your bill. Keep your old Note 8, but keep in mind....August is when the new phones come out, so the Note 11 will be out in a few months, and I'm sure there won't be any differences. So get the Note 10 plus then. It will be ALOT cheaper. No real changes coming to the Note 11 from the 10 anyway. I also have Sprint

  Answered 5 years ago by JaimeSillett

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Q: QuestionHello, I want black color. Do you have it?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note10+ 512GB - Aura Black (Sprint)

• A:Answer yes i got the black because the 512 gig only comes in that color... but its not ur basic black.. its like a blue black.. very very dark blue slash black its beautiful trust me... an for 30 buck u can buy a color pen just to have some contrast.. it super kool... but really it all doesnt matter cause when u put a case on all u see is the screen but the pen makes a difference..good luck !!

  Answered 5 years ago by NYCROK9869Verified Purchase

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Q: QuestionI have sprint and I want to upgrade from a note 9 to the note 10 plus, how does that work? Is there fees to upgrade etc?

Asked 5 years ago by Karen.

• A:Answer I had to pay a $30 activation fee since I purchased from Best Buy. If you upgrade from Sprint online, they usually waive the $30 fee. However, I was able to get the Note 10 plus for $300 cheaper from Best Buy than from Sprint. The net $270 savings was well worth it.

  Answered 5 years ago by SnowRiderVerified Purchase

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Q: QuestionThe speaker on Note 8 were not the greatest, are the speakers better on 10+?

Asked 5 years ago by Rissy.

This question was asked about the related product: Samsung - Galaxy Note10+ 512GB - Aura Black (Sprint)

• A:Answer The speakers on the note 10+ are pretty nice. Plenty loud...they're not Beats but they're decent. The headphones that come with them are nice...got some bump to them.

  Answered 5 years ago by Daniel

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Q: QuestionIf this one is unlocked, would work on AT&T or another international GSM carrier? THANKS!

Asked 5 years ago by Tulius.

This question was asked about the related product: Samsung - Galaxy Note10+ 256GB - Aura Black (Sprint)

• A:Answer Yes, unlocked phones work on any carrier.

  Answered 5 years ago by OzzieX

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Q: QuestionIs the Note 10 5G compatible?

Asked 3 years ago by Bigfish.

• A:Answer 5G is BS. You will only have 5G in areas that have 5G. But to answer the question, yes, when I go to big cities, I do absolutely get 5G . Most of the time I'm on 4G.

  Answered 3 years ago by JaimeSillettVerified Purchase

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Q: QuestionI was wondering if I buy a sprint phone will it work on tmobile service since sprint is part of tmobile

Asked 4 years ago by Jr.

• A:Answer The better thing to do is check with T-mobile. Yes, they have merged. I used chat feature with Sprint to ask if they accepted and that's how I found out that Best Buy was a partner.

  Answered 4 years ago by SSaleemahVerified Purchase

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Q: QuestionI know there isn't a phone jack. Is there a way to play music from the phone to anything that uses an auxiliary port?

Asked 5 years ago by Taiter.

This question was asked about the related product: Samsung - Galaxy Note10+ 512GB - Aura Black (Sprint)

• A:Answer Yes, you can use USB-C to 3.5mm headphone adapter.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat's the difference on cameras between note 10 and galaxy s21

Asked 3 years ago by Jose.

Q: QuestionIs this phone upgradeable to 5G? I have seen some that advertize 5G.

Asked 3 years ago by Paladin.

Q: QuestionI currently use T-Mobile and I know that Sprint and T-Moblie are merging together. If I buy the Sprint phone, will it be compatible with T-Mobile or no?

Asked 4 years ago by alee.

• A:Answer Absolutely. The only thing you have to do, is go to a T-Mobile store and get a T-Mobile sim card, which is free. And then you will see amazing changes. So the answer is YES.

  Answered 3 years ago by JaimeSillettVerified Purchase

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Q: QuestionWill the Aura blue Note 10+ be back in stock for sprint?

Asked 4 years ago by TiffB.

• A:Answer Should be plenty in stock now

  Answered 3 years ago by Abraham

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Q: QuestionHow to hook to auxiliary screen

Asked 4 years ago by Anonymous.

• A:Answer Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (https://twitter.com/messages/compose?recipient_id=18768513) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes it have a flat edge on the screen? One you can use a Gorilla Glass or something similar on it

Asked 4 years ago by doorman1947.

• A:Answer All of the phones have the curve, but yes, you can absolutely get a protective glass/vinyl. The protection just doesn't curve all the way around. I've had my Zagg on for about 2 years and it's still there. I don't use the Gorilla glass ones. I use the soft clear vinyl ones (just my preference).

  Answered 3 years ago by JaimeSillettVerified Purchase

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Q: QuestionMy question is this... if I purchase a brand new sprint note 10 plus.. but didn't want to activate it just yet .. do I have the option not to do that just yet. And also .. can I use this phone on a third party service... meaning.. service like TING and TE

Asked 4 years ago by Anthonyt5.

• A:Answer Anthony, You can buy now and activate later. However if Best Buy is offering a $50 discount for activation upon purchase, you will not receive that $50 discount. As far as using on a third-party service, best to call the service directly and ask if they support the device you want to add. They are the only one that can answer that question for you. Hope this helps. Regards, Em

  Answered 4 years ago by Missy

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Q: QuestionI already have a sprint account. I just want to purchase this phone in full, to replace the one I currently am using. Can I still get it for the sale price of $849.99? Is there an activation fee? Thanks

Asked 4 years ago by JaelS.

• A:Answer I wondered the same thing and turned out it was over 1000 before taxes even. So in short the answer is no.

  Answered 4 years ago by CalebVerified Purchase

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Q: Questionif says unlocked.... can i use it in philippines? samsung-galaxy note10

Asked 4 years ago by Mylin.

• A:Answer not all cell phones work there but if you want to purchase one from there it would be better or buy a prepaid card that works every where

  Answered 4 years ago by SweetsramustVerified Purchase

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Q: QuestionIs this phone new or refurbished note 10 plus

Asked 4 years ago by Alex.

• A:Answer yes it's new.

  Answered 4 years ago by AnnorVerified Purchase

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Q: QuestionI have a sim card and I just need the phone

Asked 4 years ago by Kemarrr.

This question was asked about the related product: Samsung - Galaxy Note10+ 256GB - Aura Black (Sprint)

• A:Answer You can purchase an unlocked version and add your sim card to it.

  Answered 3 years ago by Abraham

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