Questions & Answers

Q: QuestionIs this phone compatible with xinfinity? Thanks . I asked because I got one from Samsung store that is not compatible with xinfinity.

Asked 4 years ago by Petlover.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer Hello. Although this Galaxy Note20 5G is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIt says it has the capability of having microSD cards inserted? To expand the storage whether it's internal or external? Is this accurate?

Asked 4 years ago by brwneyedgrl03.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer The only way you really to use an SD card is to have an OTG that has capabilities of reading that SD card and then plugging it into the phone so externally is the only option, but I also found that you can use the Samsung Dex and store things there as well

  Answered 4 years ago by DrkstarchaseVerified Purchase

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Q: Questionwhat the deferent between not 20 and not 20 ultra?

Asked 4 years ago by sam.

• A:Answer Size and camera quality. You can choose to compare them on the bestbuy.com website

  Answered 3 years ago by Note20GalaxyVerified Purchase

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Q: QuestionIS it Backwards compatible with 4G ???

Asked 4 years ago by sdhBB.

• A:Answer ALL 5G phones revert to the next strongest signal available at the time if 5G is unavailable. If they didn’t they’d be useless in areas they have yet to implement 5G service.

  Answered 4 years ago by WalkDMC

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Q: QuestionIf I buy an unlocked phone can I transfer it over to my straight talk account?

Asked 4 years ago by Phone.

• A:Answer Yes, just transfer the sim card from the old phone

  Answered 4 years ago by RannieDMVerified Purchase

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Q: QuestionWhat solutions do people have for carrying the phone outside a pocket but not with a hand? Thanks for your creativity - if your answer doesn't work for me, it may for someone else.

Asked 4 years ago by HelpUsOut.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer If you can find a holster for the phone that clips or hook on the belt

  Answered 4 years ago by AjaxVerified Purchase

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Q: QuestionIs the display 60Hz or 120Hz refresh rate?

Asked 4 years ago by BestBuyshopperAE.

• A:Answer 60

  Answered 4 years ago by MikeVerified Purchase

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Q: Questioni want purchase open box note 20 ultera 5G

Asked 4 years ago by Anonymous.

• A:Answer if you want to purchase this phone Open Box then continue to check back for this phone to be available Open Box.

  Answered 4 years ago by Gruuuvy

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Q: QuestionCan the microSD card slot be used as a sim card slot?

Asked 5 years ago by K0707.

• A:Answer Yes

  Answered 4 years ago by Anonymous

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Q: QuestionHi, Is the 5G of these phone compatible with outher countries 5G, for example Brazil ones? Thanks.

Asked 5 years ago by Joaco.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer If state side providers are in that country like AT&T, Verizon, T-Mobile who have 5G then possibly. It all boils down to what bands the phone is compatible with, what bands are offered in the country you want to use the phone and what carrier you're going to use the phone on. Your best bet is do your homework and reach out to the carrier in the country you want to use a phone that was intended for the US market...

  Answered 4 years ago by Gruuuvy

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Q: QuestionI see sprint. Will this work with tmobile

Asked 5 years ago by Drace.

• A:Answer Activated with a T Mobile SIM card. No issues.

  Answered 5 years ago by DTrainVerified Purchase

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Q: QuestionCan I trade a samsung s9+ when buying a note 20 ultra

Asked 5 years ago by Pasote.

• A:Answer Yes, the trade in value is based on the phone’s physical condition

  Answered 5 years ago by CharlesVerified Purchase

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Q: QuestionDoes this deal includes the pen?

Asked 5 years ago by Latrell.

• A:Answer Hello Latrell, thanks for asking! This phone comes with an S-Pen. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questionwhen I choose option "Activate Now" with a carrier. Will it be shipped after opening the box? activated and repacked before shipped?

Asked 5 years ago by kk.

• A:Answer no

  Answered 3 years ago by landlineVerified Purchase

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Q: QuestionThe option "activate later" Is unlocked for mexico? Can i use this cellphone in mexico?

Asked 5 years ago by Angelmijo.

This question was asked about the related product: Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green

• A:Answer I am using it in the US and it worked easily with T-Mobile. I do no know about Mexico!

  Answered 5 years ago by Note20UserVerified Purchase

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Q: QuestionDoes it have an esim

Asked 5 years ago by Scott316.

• A:Answer No mine didnt come with one you can purchase them through your carrier.

  Answered 3 years ago by Note20GalaxyVerified Purchase

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Q: QuestionWill this phone have 5G because I don't read the 5G band in the specifications?

Asked 5 years ago by sers.

• A:Answer Hello sers, good question! This phone has 5G. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWhy is this one cheaper than the black or bronze with same specs?

Asked 5 years ago by KingHabagat.

• A:Answer Don't really know, but probably because it was UNLOCKED!

  Answered 5 years ago by AWESOMEOTTER

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Q: Questiondo i have to switch plans

Asked 5 years ago by Lennie.

• A:Answer no i can go to any network

  Answered 3 years ago by landlineVerified Purchase

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