Main Content

Questions & Answers

Your price for this item is $198.99
Clearance
The comparable value price is $599.99
Page Showing 1-20 of 95 questions
  • Questionis anyone having issues with the s21fe unlocked phone with AT&T service? my phone stopped making and receiving calls yesterday. i can still text and use data but no phone calls.

    Asked by ibanez.

    • Answer after calling att support i found out since they just fully switched to 5g my unlocked s21fe was not compatible anymore. even though its a 5g phone and a newer phone, the model number from being unlocked is the only one of the s21fe that will not work. in there system it comes up as a 3g phone, which the 3g service has now been shut down. the model number "SM-G990U1/DS" is the unlocked version not compatible. i guess the "/DS" part of the number means its unlocked/open not duel sim. all other model numbers will work with ATT 5g

      Answered by ibanez

  • QuestionSo if I purchase this phone with one of the contractors, how many months do I need to use the plan then I can cancel it and switch back to my own sim card?

    Asked by waterrobot.

    • Answer You can by an unlocked phone and switch your old sim card. You don't have to do a new activation with a carrier.

      Answered by Cookie

  • QuestionDoes it have a micro sd slot

    Asked by question.

    • Answer No.

      Answered by xdlmao

  • QuestionT-Mobile is my carrier. If I buy this phone, do I need to take it to them to activate it? If not then what would I need to do? Will it keep all contacts and photos?

    Asked by Joni.

    • Answer I too have T-Mobile and I have purchased unlocked cellphones from Best Buy and Amazon and all I had to do it take the SIM card out of my old phone and put in the new one. Restart the phone and ready to go.

      Answered by Gojoban

  • QuestionDoes this have a headphone jack?

    Asked by Bubba.

    • Answer Hi Bubba. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy S21 FE 5G. The device has an integrated charging/audio port which accommodates a Type-C connection. To use your regular headset with the device, you would need to use a type-c to 3.5mm adapter. USB-C Headphone Jack Adapter https://www.samsung.com/us/mobile/mobile-accessories/phones/usb-c-headphone-jack-adapter-ee-uc10juwegus/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144393187 Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes fe s21 support esim or dual sim?

    Asked by Margaret.

    • Answer It has the capability of duel sim but DOES NOT work in the USA! only 1sim card will work period. You have to wait on a software update that Samsung has no idea when will be released.

      Answered by KristanL

  • QuestionCould I use this Phone with 2 Sim cards? is it dual sim?

    Asked by Lavidopi.

    • Answer Yes with the most recent update 2july2022. I have an att sim and a google fi sim in my s21fe and they both work at the same time

      Answered by Anonymous

  • QuestionI never had a phone before. So If I buy this phone with one of the carriers how long will I need to be with them? if I decide to change carriers later.

    Asked by fredric.

    • Answer 60 days

      Answered by Nanc

  • QuestionIs this phone compatible for use in the UK and Europe?

    Asked by Howie.

  • QuestionWhat smartwatch is compatible with the Samsung galaxy S 20?

    Asked by Chicklet3.

    • Answer Greetings Chicklet3, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S21 FE 5G. Since it’s a Samsung product, a Galaxy phone will have the most compatibility options. Just be sure to download the Galaxy Wearable app from the Play Store, and make sure your phone has the latest software. For more information, please check out the article titled, "Samsung smart watch and phone compatibility." Let us know if you have any additional questions by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this phone new, will Best Buy transfere emails, photos to the new phone?

    Asked by myboy.

    • Answer The phone is new. Best Buy transferred everything from previous phone; only had to resign in for many apps.

      Answered by letpat

  • QuestionWhat is an unlocked phone?

    Asked by Upset.

    • Answer It is unlocked which means you can use it on any network. I have T-Mobile, but I could take my SIM card out and put in a SIM for AT&T and it would work. Phones you buy from the cell phone company are networked locked which means it will only work on their network, unless you get them to unlock it for you.

      Answered by Gojoban

  • QuestionIs dual sim?

    Asked by May.

    • Answer Hi May! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G has a dual SIM card slot. This phone model has a dual SIM card slot (SIM 1 + Embedded SIM). Reference #: 1144275828 Have a great day. Melardo

      Answered by Samsung

  • QuestionThis phone works in the philippines?

    Asked by Arnelski.

    • Answer Howdy Arnelski, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S21 FE. The advertised unlocked Galaxy S21 FE is compatible with AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular, and Boost Mobile. If you have any additional questions for us, feel free to contact Samsung Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill this work in India?

    Asked by AG.

    • Answer Salutations AG, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S21 FE. The advertised unlocked Galaxy S21 FE is compatible with AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular, and Boost Mobile. If you think of any additional questions for us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I use this phone with a straightalk bronze ulimited card?

    Asked by Sam.

    • Answer Hey Sam, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S21 FE. The advertised unlocked Galaxy S21 FE works on the 2G, 3G, 4G, and 5G wireless networks. It's compatible with AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular, and Boost Mobile. With this being an unlocked device, we recommend reaching out to Straight Talk Wireless to inquire if this device would also be compatible on their network with the information that has been shared above. Let us know if you think of any additional questions for us by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this only work in USA or international?

    Asked by Srini.

    • Answer it works international

      Answered by Anonymous

  • QuestionMy wifi on my samsung S21 FE 5G stopped working? Have you heard of this before?

    Asked by Annoyed.

    • Answer Not with me. Have you checked if airplane mode is on? Also, could there be a chance your network admin blocked your device?

      Answered by TiredDad

  • QuestionIs it new? Or pre-owned?

    Asked by Kax.

    • Answer the product was very new

      Answered by RayA

  • QuestionDoes the phone work with international networks. I mean Latin American networks?

    Asked by Adolfo.

    • Answer Depends on what phone plan u get with it

      Answered by ToriG