A:AnswerI Mia. Sorry to hear you are having problems. We purchased the warranty plan in the event something happened. My recommendation would be to execute the warranty if you purchased one. Otherwise, you can inquire as to what the Geek Squad can offer.
A:AnswerYou're probably trying to restore it from a cloud based backup - it will ask you when you first start setting it up. This tablet can not be upgraded to Marsmallow 6.1 - it can only run the highly deprecated Lollipop 5.1.1.
A:AnswerI'm unsure. When shopping for the case, the store representative did communicate that cases appear to be universal, but the fit may be slightly off, so make sure you check into this further. Thanks.
A:AnswerDid you try pressing the multi-window "button" (icon) on left bottom of screen? It puts all apps in mini screens & you can close them individually/selectively that way. Alternatively,
1) Are you sure you pressed the off button long enough? 2) I haven't tried, but you could probably remove the battery. 3) If the battery dies, it will go away, I think.
A:AnswerHaleyhoo, Please feel free to include the model code and serial numbers of your device in the Support Form: http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Heath
A:Answerthe actual physical dimensions are: 7 1/4 inches high by 4 1/4 inches wide.
I am using it with my DJI Spark controller, however it will not fit inside of the "grips" . I bought one of the many adapters from Amazon. This setup works fairly well. (SKYREAT brand, updated tablet mount holder)
