Questions & Answers

Q: QuestionDo this tablet comes with a pen? Also,, why is the 128GB and the 256GB the same price? Is there a difference in the 2?

Asked 4 months ago by Anonymous.

• A:Answer It comes with a stylus. The difference in the 128GB and the 256GB model is the amount of internal storage available on the device. The 256GB model has twice the storage of the 128GB model.

  Answered 4 months ago by DexterVVerified Purchase

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Q: QuestionIs this Microsoft compatible?

Asked 5 months ago by Anonymous.

• A:Answer It is compatible with a variety of Microsoft apps available on the Google Playstore. It is not, however, compatible with Windows.

  Answered 4 months ago by DexterVVerified Purchase

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Q: QuestionCan I connect the tab a9+ to my exiting data plan or is this a strictly Wi-Fi only tablet?

Asked 5 months ago by SisC.

• A:Answer Howdy Trish, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. No, the advertised Galaxy Tab A9+ is the Wi-Fi/Bluetooth Only version of this device. If you have any other questions for us, let us know by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan I use my T-Mobile plan to make calls on this device?

Asked 5 months ago by Anonymous.

• A:Answer Good day, thank you for taking the time to ask us your question about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ is the Wi-Fi/Bluetooth Only version of this device. With the Call & text on other devices feature, you can make and receive calls on your tablet as long as it's signed into the same Samsung account as your phone. You can also send messages. However, the connected phone will need to have active service. Check out, "Make calls and send messages from your Galaxy tablet" if you would like to learn more about utilizing this feature. Let us know if you have any other questions for us by contacting Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWould I be able to take my SD card from my game camera and insert it to see the photos?

Asked 5 months ago by Montana.

• A:Answer Yes, this model comes with a micro SD slot that supports up to 1 TB.

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionWill this tablet connect on airplanes during travel. Also, do I need any type of account to use this tablet for web browsing and checking email.

Asked 6 months ago by mark.

• A:Answer It connects to any wifi. If you already have accounts, it will connect to them via wifi. The software does come with a “phone” app, so i believe there is a way to add it to your plan, but i have not done so.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionCan this tablet have a data plan

Asked 7 months ago by Data.

• A:Answer It connects to any wifi. If you already have accounts, it will connect to them via wifi. The software does come with a “phone” app, so i believe there is a way to add it to your plan, but i have not done so.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionDoes it have cellular capabilities

Asked 7 months ago by Denny.

• A:Answer Yes

  Answered 7 months ago by Anonymous

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Q: QuestionCan this tablet be linked to cell phone to text?

Asked 8 months ago by jemd.

• A:Answer Yes to a newer Android phone.

  Answered 7 months ago by DonpattrnVerified Purchase

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Q: Questionis word and or excell included on this device?

Asked 8 months ago by N6016.

• A:Answer It comes with it’s own wordprocessing app, and i had to download google docs. Office is not included.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionDoes the tablet have Bluetooth. Can I Bluetooth a downloaded video on the tablet to my projector with Bluetooth capability for a presentation?

Asked 8 months ago by MisterMister.

• A:Answer I have not had any issues connecting to the bluetooth, but i have not tried to connect it to a projector, just a keyboard and printer.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionI was examining the features and specs of this tablet, and noticed there were no photo features or camera specs listed. Does it take pics? Is there a reason for that? regards AL

Asked 8 months ago by AL.

• A:Answer There is a camera, but i don’t use it for that.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: Questioncan you connect to a Hotspot to use when wifi isn't available?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer I use mine with my mobile hotspot frequently.

  Answered 3 months ago by LeonardE

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Q: QuestionIs this the same model Amazon has for $199.99

Asked 8 months ago by Anonymous.

• A:Answer Yes it is

  Answered 2 months ago by MarkPVerified Purchase

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Q: QuestionDo you need anything else to be able to run this tablet that is not included? Like an SD or Sim card?

Asked 8 months ago by Shasha.

• A:Answer Not if you get the Wi-Fi version. worked straight out of the box. You'll want an internet connection to set up and get the latest updates right away.

  Answered 3 months ago by VxmpireVerified Purchase

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Q: QuestionDoes it work in South America?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer Hey, thanks for reaching out with your question about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ is a Wi-Fi and Bluetooth enabled tablet. It is fully functional while in the presence of a steady Wi-Fi signal. If you have any other questions, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionCan I play iTunes music on this tablet? Would I have to convert the songs to another format?

Asked 9 months ago by John.

• A:Answer Hi there John, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. You can download the Apple Music app from the Google Play Store to access your Apple music library and stream music on your Galaxy Tab. If you have additional questions for us, do not hesitate to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionWill this tablet allow me to connect to my 5g wireless plan? Do I need to have my wireless carrier set up the tablet for that wireless service or can Best Buy perform this setup?

Asked 9 months ago by Russ.

• A:Answer Hey Russ, thanks for asking us your question about the Samsung Galaxy Tab A9+. No, the advertised Galaxy Tab A9+ is a Wi-Fi/Bluetooth enabled device. It lacks the cellular connectivity needed in order to be fully functional with your wireless carrier. If you have any other questions, do not hesitate to reach out to Support at your leisure. Thanks for being a loyal Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionWhat is the warrenty on the tablet?

Asked 9 months ago by Carolsroxy.

• A:Answer Howdy Carolsroxy, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. Samsung offers a 12-month warranty on this device for manufacturing defects in materials and workmanship. Feel free to contact Support if you think of any other questions you may have for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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