Questions & Answers

Q: QuestionCan I download free books from my public library to my Galaxy A9+

Asked 1 year ago by TomTerrific.

• A:Answer Aloha TomTerrific, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Tab A9+. Yes, it is possible to download and read eBooks on the Tab A9+. If you have any other questions for us, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHow is the video recording quality of this tablet? Is it clear or does it go blurry recording a sports game?

Asked 1 year ago by Erin.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer Thanks for reaching out to us, Erin. We see that you reached out to ask about the Galaxy Tab A9+. The Galaxy Tab A9+ features a 5.0 MP front camera and an 8.0 MP rear camera. It supports video recording at FHD (1920 x 1080) resolution at 30fps, great for recording sporting events! The main camera does not have a flash but does include auto-focus. For any further questions, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questioncan i use a stylus on this tablet

Asked 1 year ago by stylus.

• A:Answer Thank you for contacting us with your question. We noticed that you are reaching out about the Tab A9. Unfortunately, the only Samsung tablets that are compatible with the S Pen are the Tab S6, Tab S7, Tab S8, and Tab S9. If you have any more questions, please don't hesitate to contact our support team. - Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDo you give senior didcounts

Asked 1 year ago by Anonymous.

• A:Answer I did not get any senior discount.

  Answered 1 year ago by Grandma67

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Q: Questionhow many hours use with the battery?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer Videos, short videos, etc - 8 - 10 hours School or work assignments - 15 - 18 hours Gaming 5 - 8 hours

  Answered 1 year ago by AliciaR

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Q: QuestionCan this tablet download editing software and be used fo edit videos ? Maybe like one or two in a day? From a harddrive ?

Asked 1 year ago by Editing.

• A:Answer I have not tried downloading editing software from a harddrive, but is perfectly capable of downloading and running editing software.

  Answered 1 year ago by AliciaRVerified Purchase

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Q: QuestionCan you write on the screen of this tablet? For instance, if I have pictures of a torso on the screen, could I note the particular area of the body on the screen and then save it?

Asked 1 year ago by POPS.

• A:Answer Salutations Pops, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. Yes, you can! The Galaxy Tab A9+ allows you to enhance your pictures using the Gallery's editing tools and then you can save them when you finished. If you have any other questions for us, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this tablet good for working with a circuit machine and making designs for sublimation work?

Asked 1 year ago by nessa.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer No

  Answered 1 month ago by CarolH

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Q: QuestionDoes this have an SD card slot to use for getting pictures off of a camera SD card?

Asked 1 year ago by Hersh.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer We love hearing from you, Hersh. We noticed your interest in our Tab A9+. The Tab A9+ is perfect for your needs. You can keep family photos, videos, and files all together with up to 128GB of included storage, and add up to 1TB more when you insert a microSD card. Additionally, the A9+ has adaptive refresh rates of up to 90Hz, making every experience feel smooth, whether you're scrolling or gaming. For any other questions, be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionI presentlyhave a Samsung Galaxy tablet that is not workpng. can I trade that in for a this new one?

Asked 1 year ago by Barb.

• A:Answer Thanks for reaching out to us, Barb. To be eligible for trade-in, your device must meet several requirements. First, it must power on and hold a charge without unexpectedly shutting off. The display should be fully functional, and free from any black spots or pixelation. Additionally, the device must be free of breaks, cracks, or defects beyond normal wear and tear, including multiple scratches, dents, or dings, as well as any signs of water damage. Finally, it should not have corroded contacts in the charging port, SIM slot, or battery terminals. Ensuring your device meets all these criteria will help you qualify for trade-in. Be sure to check out our Samsung.com Trade-In FAQs for additional information. If you have any other questions or concerns, we're here to assist at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questioncan I use firefox on it?

Asked 1 year ago by bob.

• A:Answer Yes.

  Answered 1 year ago by AliciaRVerified Purchase

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Q: QuestionWIth this tablet are you able to connect a Bluetooth keyboard to it? Are you able to connect more at the same time, like a speaker and the keyboard? Does this tablet come with a pen and does it come with a charger? Is this a good first start for new user.

Asked 1 year ago by golden23.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer Greetings Golden23, thank you for finding the unobstructed time out of your bustling day to ask us your questions about the Samsung Galaxy Tab A9+. Yes, you are able to pair Bluetooth devices, like keyboards and speakers, to this tablet. The Tab A9+ does not support the S Pen so the box will not include one, however, the box will include a USB-C Data Cable for charging the tablet. Depending on your needs, the Tab A9+ may be a perfect tablet for a new user. We also have a plethora of resources available online for you, just in case you find yourself in need of them! Let us know if you have any other questions for us by reaching out to Samsung Support. Thanks for choosing Samsung Support. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWhy does the microsd card slot not accept the Samsung - Pro Ultimate 512GB microSDXC Memory Card? I specifically got this micro sd card because the tablet specs said it could take a micro sd up to 1 TB of storage and this is half that.

Asked 1 year ago by eatasourwolf.

• A:Answer I put a SanDisk in mine and it works great.

  Answered 3 months ago by EyesRightVerified Purchase

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Q: QuestionCan I download Photoshop Elements?

Asked 1 year ago by Customer.

• A:Answer No, but you can download photoshop express.

  Answered 2 months ago by DexterVVerified Purchase

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Q: QuestionCan I access photos from samsung s21+ phone on this tablet?

Asked 1 year ago by bb28.

• A:Answer Thank you for reaching out with your question. We're more than happy to assist. In response to your question, we are more than happy to inform you that you can access your photos and more! With Samsung Cloud, you will get an easy and seamless backup, sync, restore, and upgrade experience across all your Galaxy devices. You will be able to sync your gallery photos with OneDrive. If you have any further questions, please let us know at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use the charger from my Samsung Galaxy Tab A8 with the Samsung Galaxy Tab A9+?

Asked 1 year ago by Karen.

• A:Answer Hello there Karen, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Tab A9+. Yes, you can! Both tablets utilize USB Type C data cables to charge the devices so there will be no issue if you decide to use your charging cable from either tablet to charge the other. If you have any other questions for us, let us know by contacting Samsung Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI was wondering how many Hz or Hertz does the iPad have? (This is the refresh rate).

Asked 1 year ago by Evan.

• A:Answer Hello Evan, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Tab A9+. The Galaxy Tab A9+ has a refresh rate of up to 90Hz that makes every experience feel smooth and it allows you to immerse yourself in a cinema-like audio experience with quad speakers powered by Dolby Atmos. If you have any other questions for us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this tablet cast to a TCL Roku smart tv?

Asked 1 year ago by Dede.

• A:Answer Howdy Dede, thanks for taking the time out of your day to ask us your question about the Samsug Galaxy Tab A9+. You can achieve mobile continuity between your device and other connected devices by using Samsung DeX to connect your device to a PC or TV for an enhanced multitasking experience or you can show your device's screen or play videos on a nearby TV using Smart View. If you think of any other questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHello, Can I mirror iPhone screen to Samsung A9 tablet like I can do with iphone and samsung tv? Something like using screen mirroring on iphone and smart view on tablet? Thanks

Asked 1 year ago by Misha.

• A:Answer Salutations Misha, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Tab A9+. No, however, you can still connect your Galaxy Tab A9+ to a Samsung PC or TV for an enhanced multitasking experience via Samsung DeX and/or SmartView. If you have any other questions for us or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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