“tablet froze on voice command and why is my screen locked ? password is asked and still is locked with her VOICE HELLP”

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• Can't help with this one. Don't use voice command ,but, If I did, I would take mine to the Geek Squad(Best Buy) or get replacement!!

  Answered by Bernie 7 years ago

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• Common operating system problem with this unit. No fix from geek squad or Samsung. Get your money back or insist on a new tablet exchange.

  Answered by Mizpk 8 years ago

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