Questions & Answers

Q: Questionwhat year was this made?

Asked 7 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 128GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Hello, thank you for asking us your question about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 was announced in July of 2023. However, it was officially released in August of 2023. Feel free to contact Support if you have additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionI have an 8" Samsung tablet now that we use for store purchases and works with QBO Go Pay and connects via wifi, will this tablet connect to wifi and work with GoPay?

Asked 9 months ago by Compatibility.

• A:Answer Hey Compatibility, thank you for asking us your question about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 is a Wi-Fi enabled device. Please feel free to reach out to the manufacturer of QBO Go Pay to inquire about compatibility requirements. If you have any other questions for us, feel free to reach out to Support. Thank for being a loyal Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionAre there any keyboards and/or cases go with this tablet?

Asked 10 months ago by Bob.

• A:Answer Greetings Bob, thanks for asking us your question about the Samsung Galaxy Tab S9. Yes, the Galaxy Tab S9 Outdoor Cover is an example of the compatible cases available for your device. If you have any other questions, feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionDo we know if this has been locked to the prior owner's account? Is there a PIN? I just returned this same item, also "excellent" open box, but it could not be started up. Had a PIN and would not sign onto my Google account.

Asked 11 months ago by pbasch.

• A:Answer As far as I know this was a new iPad and I had no issues transferring or starting up the iPad.

  Answered 6 months ago by PamSVerified Purchase

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Q: Questionhello is there a jack for headphones?

Asked 11 months ago by DearBoss.

• A:Answer no

  Answered 9 months ago by CelesteGVerified Purchase

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Q: QuestionWhat does it mean 'GPS enabled' ? Does it have GPS or not ?

Asked 1 year ago by Gpsy.

• A:Answer It has GPS. You can use location services and find my device

  Answered 9 months ago by makoVerified Purchase

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Q: QuestionDoes this product have a front facing and back facing camera ? also can you take video with it?

Asked 1 year ago by Tim.

• A:Answer Yes, it has a front and rear camera and you can shoot stills and video

  Answered 1 year ago by YuvalVerified Purchase

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Q: QuestionDoes this table support dual bluetooth audio. Ex: Can two people listen to a movie with there Sony blutooth headsets?

Asked 1 year ago by William.

• A:Answer Hey William! Thanks for your great question! The Galaxy Tab S9 features dual audio, which allows you to stream media audio to two different Bluetooth devices simultaneously. This means you can use two pairs of headphones at the same time or share audio between two different sets of Bluetooth speakers. After pairing both Bluetooth devices with your Samsung Galaxy phone, simply access the Media panel in the Quick Settings menu. For any other questions or concerns, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDo you have the option to connect to a Hot Spot or buy data to use this tablet outside of the home or when traveling?

Asked 2 years ago by LuvstoClean.

• A:Answer You can connect to a hotspot on both versions, but if you want to connect directly to mobile internet, you'll need to buy the compatible version and pay for a separate cellular plan for the tablet.

  Answered 1 year ago by YuvalVerified Purchase

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Q: QuestionI'm planning to use this device for mainly work. I would plan to use it to take notes and would like to sync up with my current Microsoft OneDrive. Is this capable and how is the note taking abilities with the S-pen? Is there a "hand-drag" while writin

Asked 2 years ago by MattBobcat.

• A:Answer No hang drag, has a lot of components that may take a bit to get used but once managed definitely worth it

  Answered 1 year ago by Lani

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Q: QuestionCan you use a ubs thumb drive to store photos on the Samsung 9 tablet

Asked 2 years ago by Beeboo.

• A:Answer Hi there Beeboo, thank you for reaching out to us with your question about the Samsung Galaxy Tab S9. This tablet does not have a dedicated USB-A port that would allow to plug in a drive to save your photos. If you are looking to expand the storage or keep your photos, you can use a micro SD card with the device up to 1TB in size. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the GalaxyS9 Tablet come with a foot switch to advance/return pages such as sheet music?

Asked 2 years ago by Bruce.

• A:Answer Hey Bruce, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Tab S9. No, the Galaxy Tab S9 box includes the tablet, a S Pen, and the USB-C Cable. Let us know if you have any additional questions for us by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionMust my router be 6E or will the S9 tablet work great with my 5g router?

Asked 2 years ago by Radio.

Q: QuestionDoes the tab s9 connect with major brands of hearing aids software for streaming

Asked 2 years ago by 20MG.

• A:Answer Thanks for reaching out to us with your inquiry. We see that you are interested in pairing your hearing aid with this tablet. Each hearing aid manufacturer has its own app that is designed specifically for use with its hearing aids. In order to take full advantage of the smartphone and tablet features, you will need to download the app specific to your hearing aid from Google Play. If you have any other questions, reach out to us at Support for further assistance. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the TAB S8's keyboard work on Tab S9?

Asked 2 years ago by Fernando.

• A:Answer Hello Fernando, thank you for reaching out to us with your question about the Samsung Galaxy Tab S9. To ensure complete compatibility between a device and the accessory, we do recommend using accessories designed for your specific device. As some of the design has changed with this new upgrade. We hope you'll reach out to us again if you have additional questions. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this unit GPS enabled? I plan on using it for navigation with Navionics maps and my Galaxy phone

Asked 2 years ago by Sailor.

• A:Answer Hello Sailor, we love hearing from our valued customers. We understand that you are trying to use your Galaxy Tab S9 on your boat and would like clarification on whether this device is GPS-enabled. It is GPS enabled but you would need to be connected to the Wi-Fi via a wireless connection or hotspot for the GPS funtionality to work. We also recommend reaching out to the application developer to see if there are any recommendations for this situation. If you have any other concerns or inquiries, contact us at support. –Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat charger is compatible with this product? So mad it's not included.

Asked 2 years ago by NotHappy.

• A:Answer Not sure which one you got but mine came with a charger and uses a c cable

  Answered 1 year ago by Lani

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