Questions & Answers

Q: QuestionHow does ear bud pairing work and will it work with amazon music from my phone?

Asked 5 years ago by Joey0825.

• A:Answer yes

  Answered 5 years ago by EricaWVerified Purchase

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Q: QuestionI understand that this watch can take temperature??

Asked 5 years ago by Judy.

• A:Answer No this watch cannot take your temperature. It can only do blood pressure and stress levels. Not too many smartwatches can do temperature. I mean there might be apps, but they're more than likely a gimmick and inaccurate. I think you may have been thinking off checking the temperature of the watch itself to avoid oberheating. Your best bet is to use a normal ol' thermometer.

  Answered 5 years ago by JuanDosTres

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Q: QuestionI notice the speaker work well to talk but can't hear the other person speak.

Asked 5 years ago by Egypt.

• A:Answer This particular model doesn't have a speaker. When you receive a call it give you the option to pickup on your phone only

  Answered 5 years ago by Ninfafly

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Q: QuestionDoes this watch have fall detection? Looking for a watch for older father.

Asked 5 years ago by reba.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer No the active does not. I am not sure about the active 2 or higher models.

  Answered 5 years ago by CrabbyswinVerified Purchase

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Q: Questionhello, I was wondering if you could use napster on it?

Asked 5 years ago by Music.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer I dont think you can directly use it on the watch but you could probably use it on the phone but use your watch for the controls. Check the Samsung app store and if they have it, it should work in the watch too

  Answered 5 years ago by LextheLion

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Q: QuestionWhy doesn't it say someplace that it won't work with older phones like the S 5. I bought this and started trying to pair and it wouldn't it just kept saying that my phone wouldn't support it. The S 5 is 4.4.4 and this watch requires at least 5.0'

Asked 5 years ago by Diz.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer It is because the watch needs to be on a phone running a specific android to run. I believe I needs android 8 or higher to run. Second it pairs with Bluetooth 4 and so is only 3.

  Answered 5 years ago by Spaz691Verified Purchase

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Q: QuestionCan this watch monitor blood pressure?

Asked 5 years ago by GG.

• A:Answer Yes it will.

  Answered 5 years ago by PoppyVerified Purchase

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Q: QuestionCan you recieve and make phone calls when connected to bluetooth on this watch?

Asked 5 years ago by Anonymous.

• A:Answer Hey there, that's a really good question! You can make and answer calls right from your wrist! You just need to make sure the watch is connected to your phone through Bluetooth or through a mobile network. With a LTE watch model you can even handle calls remotely. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you change the color of the display on these watches?

Asked 5 years ago by Peg.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer Hello Peg, good question! You can also make the watch face on your watch look more appealing by adjusting the background and font style. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this Watch have the option to change the screen language?

Asked 5 years ago by hithere.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello hithere, this is a really good question! Your Samsung smart watch's language, date, and time can only be manually set if the watch is set up as a standalone - in other words, when it's not connected to a phone. When your watch and phone are connected via Bluetooth or the Galaxy Wearable app, the information is generated from the phone's time settings and cannot be set from the watch. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it have the ability to measure blood pressure? I understand there is an app in Korea that has been developed. Is it acceptable?

Asked 5 years ago by Anonymous.

• A:Answer Not for this varient of the watch. The Active 2 does have it but has yet been released due to the public as it's still being reviewed for approval. In Korea, they approved the use of the feature, but like I said it's only with the Active 2 not the original Active. There could be apps but I would not trust them as they're not tested.

  Answered 5 years ago by JuanDosTres

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Q: QuestionDo this watch count calories

Asked 5 years ago by dre.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello dre, good question! The Health app on your watch monitors how many calories you burn in real time and records exercise information like steps. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this watch come with a manufacturer warranty?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer Hey there, great question! This watch comes with a manufacturer's warranty. Please follow this link (https://downloadcenter.samsung.com/content/UM/201903/20190305092914262/WEA_SM-R500_Galaxy_Watch_Active_EN_TC_012519_Final.pdf) to view the warranty details! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this have screen adjustment so you can see the screen on bright sunny days ?

Asked 5 years ago by Ronnie.

• A:Answer Hello Ronnie, great question! When the watch is worn in brighter environments, Outdoor mode will automatically adjust the display brightness to suit the environment for better visibility. You must move indoors or into a darker environment to adjust the brightness (unlike Auto low brightness). ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWill this work with I phone 8 ? Will it also work with Run The Year app ?.

Asked 5 years ago by Ronnie.

Q: QuestionDoes this watch have a calculator app?

Asked 5 years ago by Beee.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer There is a free calculator app available to download and install on the watch from the Galaxy Store.

  Answered 5 years ago by Helm001KVerified Purchase

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Q: QuestionIs there a built-in GPS or do you have to rely on your phone?

Asked 5 years ago by Mysticruler.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer Hello Mysticruler, thanks for asking! This watch does have GPS navigation. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes Galaxy Active have rotating bezel?

Asked 5 years ago by Onthefence.

• A:Answer no

  Answered 5 years ago by EricaWVerified Purchase

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Q: QuestionCan the Beachbody App be downloaded and added to the Samsung Galaxy Watch Active?

Asked 5 years ago by Alexis.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green