Questions & Answers

Name: Samsung - Galaxy Watch3 Smartwatch 41mm Stainless LTE - Mystic Silver
Brand: Samsung
SKU: 6420345
Price: 449.99 USD
Rating: 4.4 (299 reviews)

Samsung - Galaxy Watch3 Smartwatch 41mm Stainless LTE - Mystic Silver

Model:: SM-R855UZSAXAR; |
SKU:: 6420345

User rating, 4.4 out of 5 stars with 299 reviews.

Highly rated by customers for:

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QuestionWhat is the difference between BT and LTE in the Samsung smartwatch?
Asked 5 years ago by Jerry.
- Answer Jerry, the difference between BT and LTE is that bluetooth you connect it tk your phone and works while its near your phone. But LTE it shares your phone number and you can leave it at home and stilll make/take calls, text while out and about.
  Answered 5 years ago by Luisp87
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Questionanyone else have a hard time connecting to network because there was no sim in box? After more time spent on the phone with AT & T I am now waiting for a card to be delivered.
Asked 5 years ago by annoyed.
- Answer YES I had a hard time Called Sprint and they had me take it to corporate store. They still couldn't get it connected. Called Samsung and they had me send it in. I was told the same as you from sprint on the phone, that no Sims card but when I went to the corporate store she said watches don't come with Sims cards no matter if they are LTE. Frustrated as you are. Hope you find an answer because I'm still furious. Should have came READY out of the box.
  Answered 5 years ago by tmaitlan
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QuestionI would assume that the LTE version also has the BT feature correct? I can buy the LTE version and hook it up later, and use the BT connectivity until I add the shared line?
Asked 5 years ago by Memo1.
- Answer Yes. This watch will connect to your phone via Blue Tooth. The watch will need to stay in proximity to your phone. I can move about my house without issue. I have only owned this watch for approx. a month. I have not yet taken the next step to contact my phone carrier to set up the watch LTE to be a stand alone. So far, I really like the watch,
  Answered 5 years ago by Bear
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QuestionI have been unable to get this activated on Verizon. When I called Verizon, after days of checking, they advised the watch must be purchased from Verizon, Is this true? Has anyone figured out a way around?
Asked 5 years ago by Bryan.
- Answer no that is not true i purchased my watches through best buy and they are both activated. Tell them you are doing a number share with your number, also if you follow the prompts on the watch it should guide u on doing that.
  Answered 5 years ago by Luisp87
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QuestionDoes this phone have trip detection & can I call 911?
Asked 4 years ago by Anonymous.
- Answer These are great questions to have! The Galaxy Watch3 does have the trip detection feature available. You are aslo able to make a SOS call and send a SOS message when a hard fall is detected. Thank you for asking this question. ^Kayla
  Answered 4 years ago by Samsung
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QuestionIf I want to send and receive telephone calls and messages on this device on a Sprint plan, do I need to add a line? I see that if connected by Bluetooth, this device will work with my Samsung phone. But what if I want to have only the Watch when I go fo
Asked 5 years ago by Ce.
- Answer Yes, you will have to pay the additional $15 i think to use it as a stand alone device for calls and texts without your phone.
  Answered 5 years ago by ncn642
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QuestionDo the active 3 Samsung Galaxy watch over heat? My active 2 Samsung Galaxy watch over heats like crazy. This is my third one..
Asked 4 years ago by Treya.
- Answer Had my series 2 watch 3 years never had any issues never overheated and still works great I just purchased tgw new galaxy smartwatch because I like to be up ro date with technology but honestly besides the look of tge watch there is no difference or any added features which was disappointing
  Answered 4 years ago by Ipad
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QuestionDoes anyone know if you can use this on a prepaid phone service? I have at&t prepaid.
Asked 4 years ago by Latish.
- Answer Hi Latish, You cannot. Watches only work on postpaid service. David, AT&T Community Specialist
  Answered 4 years ago by AT&T
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QuestionIs the incident detection on ALL THE TIME or just during activities? I'm looking at this watch for my father. He's getting up in age, and I like the idea of it detecting a fall whether he's on a walk or at home.
Asked 4 years ago by MarkB.
- Answer It is on all the time. I use a Samsung phone (S8 edge) and am non-ambulatory with MS . I have the LTE watch, but not activated (treat as if Bluetooth watch). If your watch is within Bluetooth range (~20 without barriers) of your phone, watch is connected to wifi (same network as phone) or the watch is activated LTE (~$10/mo), a fall (which you setup via the Samsung Galaxy Wearable app on your phone/watch for LTE) will contact your emergency list via text message. I do not know about calling or to 911. The text message to your emergency contact list will send location (Google Maps link) and message for help every certain interval for 24 hours or until cancelled. A fall has a certain definition (check Samsung website for definition to prevent false-positives). Three presses of the Home button on the watch will act like a fall. For falls where the victim is conscious, able to work the watch and no emergency notification went out, I would advise sending a text message or call from the watch to one person to help. The emergency contact list may get annoyed if the fall is not cancelled. If the user does not have a phone or a phone within range, I would advise getting the LTE version and paying the extra per month.
  Answered 4 years ago by thrudacus
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QuestionIs there EKG and oxygen monitors on this watch
Asked 5 years ago by LIzzie.
- Answer It does have both the EKG and Oxygen monitor. These came out a few months after the Watch did and it is an easy update. However they also claim it will do Blood Pressure, which they promised years ago for the previous models and have yet to deliver.
  Answered 5 years ago by BonitaMike
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QuestionIs the charger included with the purchase of the Galaxy Watch 3 Smartwatch ?
Asked 4 years ago by Audia512.
- Answer Hi, Audia512. The Galaxy Watch3 does come with a charger. Thank you for asking this question. ^Kayla
  Answered 4 years ago by Samsung
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QuestionIs the watch Verizon compatible?
Asked 5 years ago by Anonymous.
- Answer Of course you need the LTE version, but the LTE Watch 3 sold by Amazon does not work with Verizon. I got mine from Verizon and it works, but they charge full retail price of $449 for the 41mm. It's anyone's guess if the LTE version of the watch sold by Best Buy will work with Verizon. I'm guessing it won't. Of course the Bluetooth version works with almost any smart phone but it is problematic if you happen to be out of Bluetooth range of your phone.
  Answered 5 years ago by BonitaMike
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QuestionCan you use the LTE with a pre-paid phone plan?
Asked 3 years ago by Anonymous.
- Answer Yes
  Answered 3 years ago by Amazing
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QuestionI have a refurbished Samsung Galaxy watch 3 and it’s been working very well, I had it now for over a year and recently on the back of the watch face the little tiny round sticker moves around and just today it actually fell off on the floor now what?
Asked 3 years ago by Sheri.
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QuestionWhat is the difference between the GPS and Unlocked version? Note: I am using it outside the US and I am more concern about the exercises feature not calling nor texting.
Asked 4 years ago by NoorA.
- Answer Hello, NoorA. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
  Answered 4 years ago by Samsung
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Questionwhat is the difference between GPS and Unlocked version
Asked 4 years ago by njd60546.
- Answer That is a great question, njd60546! If the Galaxy Watch3 is described as the GPS version, it refers to the Bluetooth version that requires your phone be within range for the device to remain fully functional. If the watch is described as the Unlocked version, it means that once services are setup with your carrier, you will be able to receive calls, text messages, etc. without your phone being nearby. Thank you for taking the time to ask this question. ^Kayla
  Answered 4 years ago by Samsung
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QuestionMy carrier is Xfinity Mobile. Will they set up this watch for LTE?
Asked 4 years ago by Icaru.
- Answer I believe that as long it is andriod and you have bluetooth it should work . You need to check if you have play store or call your carrier and ask if your model phone supports the watch .
  Answered 4 years ago by MrGman
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Questionwhat is the standard manufacturer warranty on this item
Asked 4 years ago by daria.
- Answer Hi, Daria. The Galaxy Watch3 comes with the standard 1-year manufacturers warranty. I have included a link with more information. Thank you for taking the time to ask this question. ^Kayla https://www.samsung.com/us/support/warranty/
  Answered 4 years ago by Samsung
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QuestionI have a Samsung Galaxy A51 phone and use net 10 prepaid service. Will this watch work with that?
Asked 4 years ago by Jennn11.
- Answer As long as you connect the Bluetooth it will work perfectly.
  Answered 4 years ago by Bluerosepr
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QuestionWill this watch work with Xfinity Mobile? That's who my service is through.
Asked 4 years ago by 3836Safety.
- Answer Hello. Although this Galaxy Watch3 is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla
  Answered 4 years ago by Samsung
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Showing 1-20 of 52 questions

Questions & Answers

Samsung - Galaxy Watch3 Smartwatch 41mm Stainless LTE - Mystic Silver

Q: QuestionWhat is the difference between BT and LTE in the Samsung smartwatch?

Q: Questionanyone else have a hard time connecting to network because there was no sim in box? After more time spent on the phone with AT & T I am now waiting for a card to be delivered.

Q: QuestionI would assume that the LTE version also has the BT feature correct? I can buy the LTE version and hook it up later, and use the BT connectivity until I add the shared line?

Q: QuestionI have been unable to get this activated on Verizon. When I called Verizon, after days of checking, they advised the watch must be purchased from Verizon, Is this true? Has anyone figured out a way around?

Q: QuestionDoes this phone have trip detection & can I call 911?

Q: QuestionIf I want to send and receive telephone calls and messages on this device on a Sprint plan, do I need to add a line? I see that if connected by Bluetooth, this device will work with my Samsung phone. But what if I want to have only the Watch when I go fo

Q: QuestionDo the active 3 Samsung Galaxy watch over heat? My active 2 Samsung Galaxy watch over heats like crazy. This is my third one..

Q: QuestionDoes anyone know if you can use this on a prepaid phone service? I have at&t prepaid.

Q: QuestionIs the incident detection on ALL THE TIME or just during activities? I'm looking at this watch for my father. He's getting up in age, and I like the idea of it detecting a fall whether he's on a walk or at home.

Q: QuestionIs there EKG and oxygen monitors on this watch

Q: QuestionIs the charger included with the purchase of the Galaxy Watch 3 Smartwatch ?

Q: QuestionIs the watch Verizon compatible?

Q: QuestionCan you use the LTE with a pre-paid phone plan?

Q: QuestionI have a refurbished Samsung Galaxy watch 3 and it’s been working very well, I had it now for over a year and recently on the back of the watch face the little tiny round sticker moves around and just today it actually fell off on the floor now what?

Q: QuestionWhat is the difference between the GPS and Unlocked version? Note: I am using it outside the US and I am more concern about the exercises feature not calling nor texting.

Q: Questionwhat is the difference between GPS and Unlocked version

Q: QuestionMy carrier is Xfinity Mobile. Will they set up this watch for LTE?

Q: Questionwhat is the standard manufacturer warranty on this item

Q: QuestionI have a Samsung Galaxy A51 phone and use net 10 prepaid service. Will this watch work with that?

Q: QuestionWill this watch work with Xfinity Mobile? That's who my service is through.

QuestionWhat is the difference between BT and LTE in the Samsung smartwatch?

Questionanyone else have a hard time connecting to network because there was no sim in box? After more time spent on the phone with AT & T I am now waiting for a card to be delivered.

QuestionI would assume that the LTE version also has the BT feature correct? I can buy the LTE version and hook it up later, and use the BT connectivity until I add the shared line?

QuestionI have been unable to get this activated on Verizon. When I called Verizon, after days of checking, they advised the watch must be purchased from Verizon, Is this true? Has anyone figured out a way around?

QuestionDoes this phone have trip detection & can I call 911?

QuestionIf I want to send and receive telephone calls and messages on this device on a Sprint plan, do I need to add a line? I see that if connected by Bluetooth, this device will work with my Samsung phone. But what if I want to have only the Watch when I go fo

QuestionDo the active 3 Samsung Galaxy watch over heat? My active 2 Samsung Galaxy watch over heats like crazy. This is my third one..

QuestionDoes anyone know if you can use this on a prepaid phone service? I have at&t prepaid.

QuestionIs the incident detection on ALL THE TIME or just during activities? I'm looking at this watch for my father. He's getting up in age, and I like the idea of it detecting a fall whether he's on a walk or at home.

QuestionIs there EKG and oxygen monitors on this watch

QuestionIs the charger included with the purchase of the Galaxy Watch 3 Smartwatch ?

QuestionIs the watch Verizon compatible?

QuestionCan you use the LTE with a pre-paid phone plan?

QuestionI have a refurbished Samsung Galaxy watch 3 and it’s been working very well, I had it now for over a year and recently on the back of the watch face the little tiny round sticker moves around and just today it actually fell off on the floor now what?

QuestionWhat is the difference between the GPS and Unlocked version? Note: I am using it outside the US and I am more concern about the exercises feature not calling nor texting.

Questionwhat is the difference between GPS and Unlocked version

QuestionMy carrier is Xfinity Mobile. Will they set up this watch for LTE?

Questionwhat is the standard manufacturer warranty on this item

QuestionI have a Samsung Galaxy A51 phone and use net 10 prepaid service. Will this watch work with that?

QuestionWill this watch work with Xfinity Mobile? That's who my service is through.