A:AnswerHit the start/windows button on the keyboard and type webcam it should show up. In the event it does not go to http://www.samsung.com/us/support/ and chat with a representative from samsung they will guide you to how to install it.
A:AnswerGo to http://www.samsung.com/us/support/ and use the chat option and ask a samsung rep. BestBuy offers 45 day if you are a elite member. You cannot register this laptop to samsung because the do not have this particular model listed for US.