A:AnswerHi InterestedBuyer! Thank you so much for bringing this to our attention, we will work to get this corrected. The HW-A650 Soundbar features Dolby Digital 5.1 / DTS Virtual:X support. Dolby Atmos support begins with our 2020 HW-Q70T Soundbar and above, and our 2021 HW-Q600A Soundbar and above. ^Gina
A:AnswerA quick follow up.
I contacted Samsung Chat: Use the Samsung remote!
I called Samsung, the lady who helped me had me reset the soundbar (Press and hold both the + & - buttons on the device for 5 seconds). On first glance, this seems to have worked, the AppleTV remote is controlling the sound, but it always did if I unplugged the soundbar. I will give this a go, and maybe the reset process helps someone else.
Overall, I have no other issues with the soundbar, it does what I expect it to do.
A:AnswerHi! The remote features a Woofer button allowing you to adjust the level of the wireless subwoofer. Rock the button forward or backward to adjust the level up/down, or press it in to set the level to 0.
^Tim