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  • QuestionSamsung - HW-S50B 3.0 Channel S-Series All-in-one Soundbar, Dolby 5.1 / Virtual:X - Black It says that this Soundbar comes with an HDMI Cable, also says it does not have an HDMI plug on the sound bar. Why would that be? I don't want to use Bluetooth.

    Asked by LW.

    • Answer It comes with an HDMI cable and a place for it on the soundbar. The plug on the soundbar end does look a little different than a regular one.

      Answered by Lizzy

  • QuestionHow do I connect my DVD player to the sound bar & TV All in one?

    Asked by WDE.

    • Answer Easily to hook up to the TV

      Answered by AndrewA

  • QuestionI have a Samsung 55" DU 7200 that has an HDMI (e)ARC port. Will that work with this sound bar's HDMI ARC port? Also, is this Q-Symphony Compatible with the DU7200? Thank you.

    Asked by Walt.

    • Answer Hi Walt, Yes you can connect the HW-S50B Soundbar to your TV with the included HDMI cord. It also does have our Q-Symphony feature. ~ Samsung Solutions

      Answered by Samsung

  • QuestionHow do I get the woofer to work in this sound bar?

    Asked by John.

    • Answer Hi John, Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. ~ Samsung Solutions

      Answered by Samsung

  • Questionwhat year is this soundbar from

    Asked by Anonymous.

    • Answer Hi there, The HW-50B Soundbar was released in 2022. ~ Samsung Solutions

      Answered by Samsung

  • QuestionHow do you do a firmware update with this soundbar.

    Asked by Mikey.

    • Answer Hi Mikey, When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the Micro USB port of the Soundbar. 1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner. 2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model 2. Download the firmware file (USB type). 3. Save the downloaded software to a USB memory stick and select “Extract Here” to unzip the folder. 4. Turn on the Soundbar and connect the USB memory stick containing the software update to the female port on a Micro USB adapter cable (not supplied). Connect the cable to the USB port on the Soundbar. 5. Plug USB into Soundbar and switch to USB source, the software will update automatically and will complete update within 2 minutes. During the update process, the 5 LEDs will start flashing in a loop, and then the 5 LEDs will all be bright white, and then the 5 LEDs will flash in a loop again. When the update is complete, the cyan indicator blinks 3 times, and the soundbar automatically restarts. If LED sequence flashing is not displayed: 1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar’s USB port. 2. Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar. If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

      Answered by Samsung

  • QuestionWhich is the best way to connect this tooth TV, HDMI or Optical Cable.

    Asked by RamsFan.

    • Answer Hello RamsFan, Connecting your soundbar to a TV through HDMI will give you the best audio because HDMI cables transmit sound digitally. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar. ~ Samsung Solutions

      Answered by Samsung

  • QuestionIf I'm watching Netflix, should I use the English 5.1 setting or the basic English setting in order to maximize voice quality?

    Asked by EdinJax.

    • Answer Hi EdinJax, With the HW-S50B Soundbar you can press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported. You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard". I would recommend testing the settings in Netflix to see which you prefer. ~ Samsung Solutions

      Answered by Samsung

  • QuestionDoes it show the volume level that its at, when you hit the volume button (up or down) Thank you, CJ5

    Asked by Anonymous.

    • Answer Hi there, Unless you have the HW-S50B Soundbar connected to a Samsung TV you are unable to see the soundbar's volume level. ~ Samsung Solutions

      Answered by Samsung

  • Questioncan the soundbar be connected to a samsung tv with Bluetooth instead of a cable?

    Asked by DavidB.

    • Answer Hello DavidB, Yes you can connect the HW-S50B to your TV by using Bluetooth. ~ Samsung Solutions

      Answered by Samsung

  • QuestionHow many speakers are there and is the "sub" ported?

    Asked by MarkT.

    • Answer Hi Mark, The HW-S50B is a 3-channel Soundbar with a built-in subwoofer. ~ Samsung Solutions

      Answered by Samsung

  • QuestionIs this soundbar compatible with my Samsung 55" NU7100 series TV that I purchased in 2018? If so, is it possible to get brackets to mount to the bottom of the TV instead of into the wall? Thanks!

    Asked by HPfan.

    • Answer Hi! The HW-S50B features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. Here is a Universal Soundbar Mounting Bracket, check it out at Best Buy: https://www.bestbuy.com/site/rocketfish-universal-soundbar-mounting-system-black/6354301.p?skuId=6354301 ~Samsung Solutions

      Answered by Samsung

  • QuestionThis product says to be 3.0 channel, but also says Dolby 5.1, and there is a description for a built-in subwoofer. So is it 2.1 (total of 3) channels for a left and a right and a sub? or is it 3.0 for a left, center, and right, no sub? or 3.1?

    Asked by Anonymous.

    • Answer It is 3.0 Left, right, and center. You can add a sub (3.1) You can add rears and sub (5.1)

      Answered by Anonymous

  • QuestionWhat cables are included to connect to Samsung TV?

    Asked by Anonymous.

    • Answer Hi there! The HW-S50B includes 1 HDMI cable, which can be used to connect the Soundbar to your TV. ~ Samsung Solutions

      Answered by Samsung

  • QuestionIs this sound bar compatible with a Samsung UN55C6900VF TV?

    Asked by bjy687.

    • Answer We have it used with a Samsung TV

      Answered by Chrisann

  • QuestionDoes the HWS50B work with an Apple TV remote?

    Asked by woodman.

    • Answer Hello woodman!! Yes, If your soundbar is connected to your TV with either an optical cable or HDMI via ARC, you can control the volume and mute the soundbar using your TV's remote. The soundbar should also turn on and off with the TV. 1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV. 2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV. Other manufacturer’s remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker. ~ Samsung Solutions

      Answered by Samsung

  • Questiondoes the HW55B work with the Samsung QN55? Is it difficult to program?

    Asked by woodman.

    • Answer Hi woodman! The HW-S50B features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. You should have no issue connecting the soundbar to your TV. ~Samsung Solutions

      Answered by Samsung

  • QuestionDoes this sound bar have an RCA sub out jack?

    Asked by Rich.

    • Answer Hello Rich! No, the HW-S50B soundbar does not have a RCA sub jack. If you would like to add a subwoofer, the SWA-W510 subwoofer is exclusively compatible with the HW-S60B & HW-S50B Soundbars. ~Samsung Solutions

      Answered by Samsung

  • QuestionThe voice control on the remote does not work after installing this soundbar. How do I make it work?

    Asked by RichardB.

    • Answer Hi RB! As long as your soundbar is connected to your TV with either an optical cable or HDMI via ARC, you can control the volume and mute the soundbar using your Samsung TV's remote. The soundbar should also turn on and off with the TV. 1. Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV. 2. Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV. By default, Samsung TV remotes should be able to control Samsung soundbars. If it isn't working, be sure the soundbar is powered on, and then press and hold the WOOFER button up until "ON - TV REMOTE" appears on the display (about 5 seconds). Next, you'll need to choose between connecting with an optical cable or an HDMI cable. For detailed instructions, please visit: https://www.samsung.com/us/support/answer/ANS00049279/ I hope this helps to resolve the issue for you. If you need further assistance, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

      Answered by Samsung

  • QuestionWhat sound bar will work with model UN40N5200AFXZA/

    Asked by John.

    • Answer Yes you can use either the ARC HDMI or optical Toslink cable for the connection.

      Answered by sst1