“Anyone having issues creating a floor plan with the app? After several hours and a couple recharges (3,000 sqft house) the floor plan it generates looks nothing like my house and is useless. Any suggestions?”
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Just following up. After a few tries (took 3 recharges to complete) we ended up with a decent floor plan. What I did was declutter the floors as best as I could (chairs on the tables, moved dog beds etc.). I also reduced the suction to quiet to extend the battery life. I ended up relocating the robot to a central part of the house as opposed to a spare room on the far side. After initiating it seemed to prefer this method and mapped part of the house and recharged. You have to leave it alone and not mess with the app (will say making floor plan). It took a while and the result was actually pretty good. Keep in mind that the floor plan will not look exactly like your house. I have large gaps in mine and some rooms are combined which is fine with me. The gaps resulted from stairwells and closets not being mapped (closed those doors). So while it doesnt look like my blueprints, it did a pretty good job showing the areas that are actually accessible to it and divided them up accordingly. My pie in the sky wish would be that Samsung makes the floor plan creation tool available to us as consumers so we could tinker and perfect it the way we want.
Sorry, there was a problem. Please try again later.We have been experiencing similar issues making the map of the house. Although we have not been successful in getting the whole floor plan developed, we have found that closing doors to minimize the robot from going into other rooms that you want separated helped. I'll be following this thread as we are still in need of help as well.
Sorry, there was a problem. Please try again later.I am having the same problem with my new Samsung Robotic Vacuum. I have contacted Samsung on 10 different occasions & talked with 10 different agents & not one of them could help me figure out the problem. I have someone from Geek Squad coming to my home tomorrow to see if he can figure it out. The manual that came with the vacuum is very poorly written & difficult to understand
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