Questions & Answers

Name: Samsung - Ultrabook 13.3" Geek Squad Certified Refurbished Touch-Screen Laptop - 4GB Memory - 500GB HDD - Silver
Brand: Samsung
SKU: 8342049
Price: 499.99 USD
Rating: 1 (6 reviews)

Samsung - Ultrabook 13.3" Geek Squad Certified Refurbished Touch-Screen Laptop - 4GB Memory - 500GB HDD - Silver

Model:: GCRF- NP540U3C-A01UB; |
SKU:: 8342049

User rating, 1 out of 5 stars with 6 reviews.

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QuestionHow is the quality of the laptop?is it lower quality, or is it just like a new laptop? and if it's just like new, why does it only has 3 month of warranty?
Asked 12 years ago by Anonymous.
- Answer It is a low quality product.
  Answered 12 years ago by RichardBergeron
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QuestionIs the battery replaceable or sealed?Am i able to take off the battery?
Asked 12 years ago by Anonymous.
- Answer It is able to be removed, yes. Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
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QuestionThis system does not come with all original Samsung software and original drive partitions?Mr. Samsung, Based on your response I ordered another refurb of this same model. It came, again without any software, no drive partitions, and no Samsung software. Another unit will be returned. I am disappointed.
Asked 12 years ago by Anonymous.
- Answer The laptop comes with the Windows operating system, and partitions can be created provided a backup disc has been made prior to changing the partitions. This is not unique for laptops, although we do apologize for the confusion, and for what we imagine is a frustrating experience. We hope you find something that best meets your needs, and we hope you'll considering Samsung products in the future. --Mr.Samsung
  Answered 12 years ago by Samsung
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QuestionDoes this system come with all original Samsung software and original drive partitions?Does this system come with all original Samsung software and original drive partitions? You need the windows recovery drive, and original partitions in order to make the machine run properly. Not just windows 8 software.
Asked 12 years ago by serial.
- Answer Yes, the software is fully restored and partitions reset. For more information on what is detailed with a Geek Squad Certified Refurbished item, please reach out to a Best Buy salesperson or Geek Squad Agent for more details. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
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Questionis there an included warranty???my laptop i got in feb. has terrible sound and is really slow (i barley use it) i want to return but im not sure if i can
Asked 12 years ago by Anonymous.
- Answer There would be documentation that came with the laptop that would explain the warranty terms. We do encourage you to reach out to the Best Buy Geek Squad Agents or the Samsung customer service center for more information on your warranty. Thanks for your support of Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
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Questionis this the series 5 ultrabook?
Asked 12 years ago by Anonymous.
- Answer Yes.
  Answered 12 years ago by ToryBBY
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QuestionIs this really expandable to 8gb RAMBest Buy says it is but on the Samsung website it say 4gb is the max. Can this be verified?
Asked 12 years ago by Anonymous.
- Answer It can be expanded to 8GB of DDR3 RAM. Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
  Answer this question
Questionquestionis it world warraty after serivce policy?
Asked 12 years ago by Anonymous.
- Answer Im sorry, but no, it is only a 90 day warranty through the manufacturer. Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
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Showing 1-8 of 8 questions

Questions & Answers

Samsung - Ultrabook 13.3" Geek Squad Certified Refurbished Touch-Screen Laptop - 4GB Memory - 500GB HDD - Silver

Q: QuestionHow is the quality of the laptop?is it lower quality, or is it just like a new laptop? and if it's just like new, why does it only has 3 month of warranty?

Q: QuestionIs the battery replaceable or sealed?Am i able to take off the battery?

Q: Questionis there an included warranty???my laptop i got in feb. has terrible sound and is really slow (i barley use it) i want to return but im not sure if i can

Q: Questionis this the series 5 ultrabook?

Q: QuestionIs this really expandable to 8gb RAMBest Buy says it is but on the Samsung website it say 4gb is the max. Can this be verified?

Q: Questionquestionis it world warraty after serivce policy?

QuestionHow is the quality of the laptop?is it lower quality, or is it just like a new laptop? and if it's just like new, why does it only has 3 month of warranty?

QuestionIs the battery replaceable or sealed?Am i able to take off the battery?

Questionis there an included warranty???my laptop i got in feb. has terrible sound and is really slow (i barley use it) i want to return but im not sure if i can

Questionis this the series 5 ultrabook?

QuestionIs this really expandable to 8gb RAMBest Buy says it is but on the Samsung website it say 4gb is the max. Can this be verified?

Questionquestionis it world warraty after serivce policy?