A:AnswerFor questions regarding installation services provided by Best Buy, please call 888-BEST BUY or contact your local Best Buy Appliance Team.
Thank you,
Ms. Samsung
A:AnswerThanks for the question. The pedestal drawer is secured to the rails with screws, so to remove the drawer, you'll need to follow these steps:
- Open the pedestal drawer
- Locate the 2-3 Phillips head screws toward the front of the track on each side
- Remove the screws from each side, then lift and pull the drawer off the track
Reverse these steps to reinstall the drawer in the pedestal.
- Ms. Samsung
A:AnswerYes, other than the color (Stainless Platinum vs. Tango Red), the WE357A7P is compatible with the WF393BTPARA washer and DV393ETPARA dryer.
Thanks for your interest,
Ms. Samsung
A:AnswerI'm sorry to hear you're having difficulty purchasing the pedestals online. Please call 888-BEST BUY or contact your local Best Buy store associates for assistance.
Thank you!
Ms. Samsung
A:AnswerThe WE357A7W pedestals are compatible with the WF455ARGSGR and DV455GVGSGR washer and dryer in terms of fit, but they're a different color; this pedestal is Neat White and the laundry units are Onyx. If you'd prefer for the pedestals, washer and dryer to be the same color, you could either order the WE357A0C in Onyx, or the washer and gas dryer in Neat White (WF455ARGSWR, DV455GVGSWR).
Thanks for your interest,
Ms. Samsung
A:AnswerYes, the WE357A7W pedestal is both compatible with, and the same color as, the WF457ARGSWR/AA washer and DV457GVGSWR/AA dryer. They are all white.
Thanks for your interest,
Ms. Samsung
A:AnswerThanks for the question. While the pedestal feet may be very similar to those that come with the washer, they are a different part number than the ones that come with the WF448 so may not be a perfect fit or have the locking mechanism necessary for secure leveling and installation. The part number for the original WF448 legs is DC97-00920N. The part number for the shipping bolts is DC97-14489A; it's very important that the shipping bolts be reinstalled if the washer is to be laid on its side during this transition. I would suggest calling 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help you locate these parts.
When stacking the dryer on top of the washer, the dryer feet would typically be removed so there's no need to replace them.
- Ms. Samsung
A:AnswerThanks for the question. As part of a "Top Load" laundry pair (meaning the matching washer is a top load model), the DV456 dryer is not designed to be mounted on a pedestal.
- Ms. Samsung
A:AnswerThanks for the question. The WE357A7P will fit the WF306BHW/XAA washer, but the color will not match. This pedestal is Stainless Platinum in color, and the washer is Neat White. The matching white pedestal will have a 'W' at the end, as in WE357A7W (Best Buy item #8259127).
- Ms. Samsung
A:AnswerThe WE357A7W pedestal is designed to be used with Samsung's front load washers and matching dryers. The top load washers and matching dryers, including the WA422PRHDWR and DV422EWHDWR, are not designed to be mounted on pedestals.
Thanks for your interest,
Ms. Samsung