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Questions & Answers

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  • QuestionIs it compatible with an iPhone 14 plus that has a usb-a

    Asked by Anonymous.

    • Answer Hi, thank you for reaching out to us. The SanDisk Creator Phone SSD features a USB-C connector and is optimised for devices that support USB-C (and MagSafe), such as newer iPhones and compatible Android devices. Since your iPhone 14 Plus uses a Lightning port, this SSD will not directly work with it. To ensure smooth compatibility, we recommend using a storage solution with a Lightning connector. You may also check our flash drives that come with a lightning connector at (https://shop.sandisk.com/en-ie/product-portfolio/usb-flash-drives?filterByConnector_List=Lightning)

      Answered by SanDisk Team

  • QuestionIs it compatible with the iPhone 17pro? Looking to put photos from phone onto it & use to put onto computer.

    Asked by Jb.

    • Answer Hi, thank you for reaching out to us. Please note that the SanDisk 1TB Creator Phone SSD is compatible with the iPhone 17 Pro as it features a USB-C connector, just like the latest iPhone models. You can easily transfer photos and videos from your phone to the drive and then move them to your computer without any hassle. Please make sure to use Apple's Files app.

      Answered by SanDisk Team

  • QuestionIs this product compatible with IPhone 13 Pro max

    Asked by Anonymous.

    • Answer Hi, thank you for contacting us. Please note that the SanDisk Creator SSD is designed primarily for high-speed storage and editing on USB-C devices like laptops, desktops, and compatible Android & iOS devices. It’s not natively compatible with Lightning connectors. Specifically, the drive is compatible with Windows® 10+, macOS 14+, iOS/iPadOS 17+, Android™ 14+, and is formatted with exFAT.

      Answered by SanDisk Team