A:AnswerHi, please note that the issue has been resolved by releasing updated firmware for the drive. If you already have the drive, you can refer to the link (https://support-en.sandisk.com/app/answers/detailweb/a_id/50763). If you are going to buy a new drive, you can buy it without any hesitation.
A:AnswerPlease be informed that the SanDisk Extreme Portable V2 SSD is a simple storage device which you can use to store your data from the computer. For further assistance please submit a support ticket at: https://support-en.wd.com/app/askweb.
A:AnswerNo, you would need to manually create new folders and specifically move the files to those respective folders if you wanted to keep the organization.
A:AnswerPlease allow us to inform you that all the SanDisk®️ portable SSDs are a plug and play storage devices. You can connect the drive to the computer and start transferring the data using drag and drop or copy/paste method. You do not require any special driver, firmware update or software to use the drive on computer. Our drives use the native drivers of the host device.
A:AnswerHello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you an appropriate information. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
