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  • QuestionIs this device supposed to get so hot that it nearly burnt my finger with in minutes of plugging it into my phone?

    Asked by Anonymous.

    • Answer Hello, we regret to learn about your experience and since you had faced issues while using the SanDisk® Ultra Dual Drive USB 3.1 Type-C 128GB, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK and we will assist you towards the best possible resolution.

      Answered by SanDisk Team

  • QuestionIs this good for storing and playing music

    Asked by Cdplayer.

    • Answer Yes, this is good for storing and playing music.

      Answered by CommunityAnswer

  • QuestionWill this work with a Samsung Note 3?

    Asked by Tuffy.

    • Answer Hi, please be informed that the Samsung Galaxy Note 3 has a microUSB port and this USB Drive has a USB Type-C connector for mobile devices/ computers that have USB Type-C ports. We manufacture special USB Drives with the microUSB connectors for mobile phones with microUSB ports like your Samsung Galaxy Note 3 mobile phone. You can purchase SanDisk® USB Drives with a microUSB connector for your Samsung Galaxy Note 3 mobile phone or other devices with microUSB Ports.

      Answered by SanDisk Team

  • QuestionDoes this work with a Samsung s7 edge

    Asked by Mamaem.

    • Answer It works with my samsung galaxy S7 so i am sure it works with the Ssamsung S7 Edge.

      Answered by Savo4Life

  • QuestionIs this compatible with the Samsung S8 & S9

    Asked by BGRAMIL.

    • Answer Yes, this is compatible with the Samsung S8 and S9.

      Answered by CommunityAnswer

  • QuestionWill this flash drive work on my iPhone 6?

    Asked by Snoopy.

    • Answer No, the SanDisk® Ultra Dual Drive USB 3.1 Type-C has a Type-C connector and Apple iPhone 6 comes with lightning port hence, this Drive is not compatible with iPhone 6. However, we manufacture specific Flash Drives for iOS devices which comes with lightning port.

      Answered by SanDisk Team

  • QuestionWill this work for a ps4

    Asked by Anonymous.

    • Answer No, it will not work with PS4.

      Answered by CommunityAnswer

  • QuestionHow do I get my photos from flash drive to a photo frame

    Asked by MJ.

    • Answer I presume your frame would have to have a type C input. If it has a micro USB or USB input, then you MIGHT be able to get an adapter type C to USB or micro USB depending on which input it needs/has. Now, I am not the most tech savvy person so my suggestion is just a guess.

      Answered by Savo4Life

  • QuestionWill this work with a Samsung Galaxy s10 plus?

    Asked by Eeyore.

    • Answer Yes, with USB C and Sandisk memory zone is available at google play

      Answered by KingHabagat

  • Questionwill it work with a Samsung S 5 Phone

    Asked by UncaDon.

  • Questionis this a device that i can transfer photos from my iphone 6s to my laptop

    Asked by tedd.

    • Answer No, the SanDisk® Ultra USB 3.1 Type C is not compatible with Apple iPhone 6s as it has lightning port.

      Answered by SanDisk Team

  • QuestionWill this work with Samsung 9 plus phone

    Asked by 9plus.

    • Answer Yes, the SanDisk Ultra USB 3.1 Type- C 128GB Drive is compatible with Samsung Galaxy S9 Plus.

      Answered by SanDisk Team

  • Questioncan you use this to save pictures from you Iphone8?

    Asked by Anonymous.

    • Answer No, the SanDisk® Ultra USB Type C 128GB is not compatible with Apple iPhones as it comes with lightning port. However, we manufacture separate drive for iOS devices i.e iXpand Flash Drives..

      Answered by SanDisk Team

  • QuestionWill it work with iPad Pro 3rd generation?

    Asked by TheCQE.

    • Answer It will work on any usb type-c devise. I use it on a MacBook Pro 16.

      Answered by rah425

  • QuestionWill this work with the Google Pixel 3x

    Asked by Anonymous.

    • Answer Yes it will buy it from Best buy, make sure it does not say iPhone on top. They make one for both

      Answered by YolandaB

  • QuestionIs this compatible with the iPhone 6 & iPhone 7, iPad mini?

    Asked by gnae.

    • Answer No but they have one that works with yours, on the package it will say iPhone . It has a different tip on it. Bestbuy sells it

      Answered by YolandaB

  • QuestionDoes this product work with an iPad Pro for photos?

    Asked by Littlesis.

    • Answer Yes, the SanDisk® Ultra USB 3.1 Type C 128GB works with the Apple iPad Pro if you iPad has a Type port.

      Answered by SanDisk Team

  • QuestionSamsung Galaxy s7 edge. How can I increase the number of rings for incoming calls

    Asked by Kunagunda.

    • Answer Hi, please be informed that the Samsung Galaxy S7 Edge has a microUSB port and this USB Drive has a USB Type-C connector for mobile devices/ computers that have USB Type-C ports. We manufacture special USB Drives with the microUSB connectors for mobile phones with microUSB ports like your Samsung Galaxy Galaxy S7 Edge mobile phone. You can purchase SanDisk®️ USB Drives with a microUSB connector for your Samsung Galaxy Galaxy S7 Edge mobile phone or other devices with microUSB Ports. Please contact to your device manufacturer to know how to increase the number of rings for incoming calls.

      Answered by SanDisk Team

  • QuestionCan it fit a PS4

    Asked by Anonymous.

    • Answer I know the older Play Stations don't have a USB-C slot, but the latest might.

      Answered by Doug