Questions & Answers

Q: QuestionWhat is the maximum data transfer speed this hub supports?

• A:Answer The Thunderbolt 4 Slim Hub supports speeds up to 40Gbps.

Q: QuestionHow many Thunderbolt 4 ports are available on this hub?

• A:Answer This hub features three Thunderbolt 4 downstream ports.

Q: QuestionWhat is the maximum charging power this hub can provide to a connected laptop?

• A:Answer The Thunderbolt 4 Slim Hub can provide up to 60W of charging power to the host device.

Q: QuestionDoes this hub support daisy-chaining of devices?

• A:Answer Yes, it allows for up to 6 levels of daisy-chaining from the downstream Thunderbolt 4 ports.

Q: QuestionCan this hub charge my laptop through the USB-C port while also being used to send power and signal to two extra monitors? Or will I still need to use my laptop's power supply?

Asked 1 year ago by Sam.

• A:Answer Hello Sam, Yes, the Thunderbolt 4 Slim Hub will provide up to 60W power delivery to the host device and can support up to two external monitors. Note that this would greatly depend on your computer if 60W is enough to power the computer especially under heavy load, as well as if it can support two external monitors natively. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWould this dock work well with a 14 inch macbook pro?

Asked 2 years ago by Mark.

• A:Answer Yes it is thunderbolt 4 ready. I don't own any Mac devices to test it with.

  Answered 2 years ago by MikeVerified Purchase

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Q: QuestionDoes this have an on-off switch?

Asked 4 months ago by Rick.

• A:Answer Hello Kitty, The Thunderbolt 4 Slim Hub Pro does not include an on-off switch. The Thunderbolt 4 ports can be used to charge up to three devices at 13W maximum if it is not being used as a docking station. Please let us know if you have any other questions or concerns! Many regards, Satechi Technical Support

  Answered 4 months ago by Satechi Support

  
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Q: QuestionI want my WD Passport External Hard Drive and my "Archgon" DVD player (which still works with the old 2007 Mac) to communicate (read & write) with my 24" M3 "chip" iMac (2 TB4 ports) running Sequoia 15.3. Will this do the job?

Asked 1 year ago by CACowgirl.

• A:Answer Hello! For product compatibility and recommendations, please reach us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWill this device allow me to connect 3 hard drives to my MacBook Pro?

Asked 1 year ago by BenS.

• A:Answer Hello Ben, Yes, we can confirm that the Thunderbolt 4 Slim hub can accommodate multiple external drives. We would still recommend using 1 drive at a time for optimum performance. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWill this work with the New iPad Pro 4 13? I am wanting to use it to transfer files to and from from other USB devices (SD card and USB A) to the iPad at the same time. The new IpAd has 1 port.

Asked 1 year ago by dadhammer123.

• A:Answer Hello, We can confirm that the Thunderbolt 4 Slim Hub Dock will support your new 13-inch M4 iPad Pro. Keep in mind that the iPad only supports one external display which you will have to connect via USB-C/Thunderbolt connection from the hub to your monitor. The USB-A port will support external storage devices and card readers as well. Be sure that your external storage devices are formatted to either ExFAT or APFS in order for the iPad to read/view the files. We hope this information helps! Feel free to reach back out to us at [email protected] if you have any other questions or concerns. Many regards, Satechi Technical Support

  Answered 1 year ago by Satechi Support

  
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Q: QuestionSorry for the stupid question, but I'm new to transferring info. I'm appalled by the slow transfer speed of clips I film on my phone when transferred to laptop. Will this device speed things up? TYIA

Asked 1 year ago by IlonaR.

• A:Answer Hello Nonie, Before proceeding, the data transfer rate of a device (your computer/phone) greatly depends on the model and the interface it uses to function. In context, using a USB 3.0 device with a Thunderbolt 4 port does not inherently increase the data transfer speed beyond the USB 3.0 specifications. I recommend talking to support to discuss this further. Please send us an email at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWill this device work with an Apple TB 3 to TB 2 adapter? I have TB 4 ports in my Alienware M18 R2 laptop and looking for a hub that can backward convert to TB 2 hardware. Thank you!

Asked 1 year ago by Al.

• A:Answer Hello, Thank you for reaching Satechi! As far as hardware support, we generally recommend a direct connection between devices without using any additional adapters or converters. This ensures optimum performance, efficiency and compatibility. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWill this allow me to extend 2 monitors beyond the 1 extended display on my MacBook Air m3 2024?

Asked 1 year ago by Anonymous.

• A:Answer Hello, Thank you for reaching Satechi! We can confirm that the Satechi Thunderbolt 4 Slim Hub will support a maximum of 2 external monitors up to 4K at 60Hz. It also confirmed that the new M3 MacBook Air will support 2 external monitors while the lid (built-in display) is closed. We encourage you to reach us at [email protected] or call us at +1(858)268-1800 (US) if you need more information about this specific product. We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionWill this support 3440x1440p over 60hz? I have a monitor that goes up to 165hz and if possible I want to be able to get at least 120hz.

Asked 1 year ago by DRTA.

• A:Answer Hello, Thank you for reaching Satechi! We appreciate your interest in our products. We can confirm that the Satechi Thunderbolt 4 Slim Hub will support any resolution up to 4K capped at 60Hz (x2) and 1 x 8K@30Hz. For any additional questions or concerns you may email us at [email protected] or call us at +1(858)268-1800 (US). We look forward to hearing from you!

  Answered 1 year ago by Satechi Support

  
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Q: QuestionIf my laptop laptops USB-C port has the data transfer symbol will I be able to use this to set up dual monitors?

Asked 2 years ago by tom.

• A:Answer Yes

  Answered 2 years ago by JeromeRVerified Purchase

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Q: QuestionWill this run dual QHD G-Sync HDR gaming monitors at 144hz?

Asked 2 years ago by 53119.

• A:Answer Hello, Depending on your host device, the Thunderbolt 4 Slim hub will support a maximum of 2 x 4K displays at 60Hz or 1 x 8K@30Hz (6K on Macs). The hub can also support lower resolutions (QHD) but the refresh rate will be capped at 60Hz. For any additional questions or concerns please reach out to us directly at [email protected]

  Answered 2 years ago by Satechi Support

  
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Q: QuestionWill this work with a Pro Display XDR?

Asked 2 years ago by User123.

• A:Answer Hello there, Thank you for reaching Satechi! We appreciate your interest in our products. Depending on your host device, the Thunderbolt 4 Slim hub can support video output up to 2 x 4K@60Hz or 1 x 8K30Hz or 6K on Macs. For any additional questions or concerns please reach out to us directly at [email protected]

  Answered 2 years ago by Satechi Support

  
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