Warantee discrepancy Website says 5 years, inside the box it says 2 years... what's the deal?

Question

19bernhard55 · Accepted Answer

If the box says two Years that means two years. Some of them has up to 5 years warranty. So you have always double check it.

Hrddrvguy · Answer

5yrs - 2yrs =3yrs if you divide it by 2 1.5 yrs, 1,5+1.5+2= five years

LadyAnne · Answer

Mine are actually three years. Not sure about the differential. Contact Seagate.

edgy · Answer

5 year warranty is for the Enterprise line. 2 year is for the retail line.

tazman622 · Answer

2 years.

PCTech · Answer

Hard drive manufacturers in the past, 10 years or so ago, had fairly long term warranties. In recent years, in Seagate's case, this went from 5 to 3, then to 2 years warranty. I'm afraid that 2 years is most likely what you'll get for a warranty, but the product may last longer depending on usage. I still have 1 hard drive that had a 5 years warranty, but it's still going strong at 8 years.

Answered by PCTech 11 years ago

Mwitte · Answer

Seagate has been known to extend their warranties to 5 years if you can prove it was an actual failure on their part.

I would save and print that page you saw with the 5 year warranty, because they would then have to honor it, in my opinion.

Quicksilver88 · Answer

Seagate only does 5 years on server line HDs which generally cost more. 2 years is still pretty generous as most other manufactures have gone to 1 year on desktop hard drives.

profilert91 · Answer

Alot of things get misprinted these days. I noticed a couple of them had a 5 year warranty on them when I bought my two aswell. Best to assume everything in the electronics world is a 1 year warranty unless thoroughly printed. In this case 2 years. :)

Answered by profilert91 12 years ago

“Warantee discrepancy Website says 5 years, inside the box it says 2 years... what's the deal?”

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