Questions & Answers

Q: QuestionWhat comes included with the Seagate Expansion desktop drive?

• A:Answer The Seagate Expansion desktop drive comes with an 18-inch USB 3.0 cable, an 18W power adapter, and Rescue Data Recovery Services.

Q: QuestionIs this Seagate Expansion desktop drive compatible with Mac computers?

• A:Answer Yes, this hard drive is compatible with Mac computers, but reformatting is required for use with Time Machine.

Q: QuestionDoes this hard drive require any software for setup on a Windows computer?

• A:Answer No, this hard drive does not require any software for setup on a Windows computer, it is automatically recognized.

Q: QuestionWhat type of interface does this Seagate hard drive use?

• A:Answer This Seagate hard drive uses a USB 3.0 interface for fast data transfer speeds.

Q: QuestionDoes this Seagate hard drive come with any data recovery services?

• A:Answer Yes, the Seagate Expansion desktop drive includes Rescue Data Recovery Services for added peace of mind.

Q: QuestionHow do you save files to this external hard drive?

• A:Answer You can save files to this external hard drive by dragging and dropping them.

Q: QuestionHow can I tell how many years the drive is likely to last, in comparison to other similar storage devices? Longevity is the most important factor for me.

Asked 2 years ago by bobc455.

• A:Answer The half-life of a hard drive is about 5 to 6 years what I mean by that is if I had 100 hard drives, 50% of them would have already failed at 5 1/2 years , some sooner some later, but it’s pretty much the same for all manufacturers and hard drive types.

  Answered 2 years ago by RobertGVerified Purchase

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Q: Questionis this drive formatted for both Mac and pc, or is it singular OS use?

Asked 2 years ago by nini.

• A:Answer Comes formatted for windows PC, but using Apple disk utility, you can easily formatted for macOS - for data use extended journaled for a boot drive use APFS format, scheme should be GUID for either.

  Answered 2 years ago by RobertGVerified Purchase

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Q: QuestionWill this 16TB Seagate Expansion work with new MacBook Pro M1 chip- OS? Since MacBook Pro only have USB-C connections.

Asked 2 years ago by BostonTennisPlayer.

• A:Answer I don’t know for certain. It doesn’t come with USB-C connector. It might if you get an adapter for the connection cable or get a connector cable with USB-C. Sorry I can’t be more helpful. The device is working well for me on my PC.

  Answered 2 years ago by LarryVerified Purchase

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Q: QuestionCan it be used with ps5

Asked 3 years ago by Nico.

• A:Answer Absolutely not. PS5 and PS4 both have a 8 Tb limit with External HDDs with only external hdd allowed for storage.

  Answered 2 years ago by AmazonIsBetter

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Q: Questionwhat is an expansion HD?

Asked 3 years ago by Earltz.

• A:Answer It is an external storage device that connects to your computer by USB. Easy to use and portable!

  Answered 2 years ago by LarryVerified Purchase

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Q: QuestionWhat is the Read Speed

Asked 1 week ago by SportFan97346.

Q: Questionis this compatible for iMac desktop or MacBook computers?

Asked 2 months ago by Anonymous.

Q: QuestionCan I use this for a laptop. My laptop is an Inspiron 3593 Windows 11 Home, Intel (R) Core (TM) 13-1005GI CPU 1.20GHz 8GB Memory 1288GB SSD. I need more space and memory.

Asked 3 months ago by RAS.

• A:Answer Yes, it is compatible with Windows 11, so you should be good to go.

  Answered 2 months ago by quandary99Verified Purchase

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Q: QuestionHow long is the warranty for this HDD?

Asked 4 months ago by Robwil.

Q: QuestionIs this a Raid 1 hard drive? Are there 2 physical hard drives in this enclosure?

Asked 6 months ago by BK.

• A:Answer This is NOT a raid enclsure. It is a single physical drive.

  Answered 1 month ago by anonymouseVerified Purchase

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Q: QuestionIs this new, used, refurbished?

Asked 8 months ago by collywood.

• A:Answer I bought this at Best Buy and it was new.

  Answered 1 month ago by anonymouseVerified Purchase

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Q: QuestionMy 16 TB HD says it was delivered according to my phone, but my security cameras show that it never came. What do I do?

Asked 10 months ago by Born.

Q: QuestionMy phone says my 16TB HD was delivered to my house today but I cannot find it. WE have security cams and none of them picked up a delivery. What do I do?

Asked 10 months ago by Bryan.