Questions & Answers

Q: QuestionHow do you save files to this external hard drive?

• A:Answer This hard drive supports simple drag-and-drop file saving.

Q: QuestionWhat is the total storage capacity of this Seagate hard drive?

• A:Answer This Seagate hard drive has a storage capacity of 2 terabytes.

Q: QuestionDoes this Seagate hard drive come with any data recovery services?

• A:Answer Yes, the Seagate Expansion drive includes Rescue Data Recovery Services for peace of mind.

Q: QuestionDoes this hard drive require a separate power source?

• A:Answer No, the hard drive is powered by the USB port.

Q: QuestionWhat kind of interface does this external hard drive use for data transfer?

• A:Answer This hard drive uses a USB 3.0 interface for fast data transfer speeds.

Q: QuestionHello. Is this compatible with Mac? Thank you.

Asked 4 years ago by Sands.

• A:Answer Yes, but will have to be reformatted for the MAC OS. Says it wants macOS® X 10.13 or higher operating system. Most Seagate drives are formatted in exFAT so they work on both Windows and macOS. Reformatting for use with Time Machine required.

  Answered 4 years ago by Scott

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Q: QuestionWhat is the life span of this hard drive compared to SSD? I only need it to store photos and some videos

Asked 2 years ago by Harry.

• A:Answer This will work for that type of storage. I’ve had similar drives to store image and data files for over 10 years.

  Answered 2 years ago by BillyVerified Purchase

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Q: QuestionI need something that I can store photos on. I want them to go from my phone to something where I can get the photos later to print. Will this work?

Asked 3 years ago by Irene.

• A:Answer Yes

  Answered 3 years ago by RickyrickVerified Purchase

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Q: QuestionIs this device compatable with Windows 10 & 11 on HP computers?

Asked 4 years ago by Thomas.

• A:Answer Yes. Pretty much all Windows formats after XP was the NT File System (NTSF). This drive comes formatted in the NTSF and is compatible with any computer that has an available USB 3.0 port. It will also work in a USB 2.0 slot, however performance is reduced on USB2.0 just due to speed limitations.

  Answered 4 years ago by Scott

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Q: QuestionIs this a wireless external hard drive?

Asked 2 years ago by Kim.

• A:Answer not wireless. it includes a 6 to 8inch cord to plug into drive and your pc/laptop. thx. D

  Answered 2 years ago by Hoolio

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Q: QuestionIs this compatible with Xbox?

Asked 4 years ago by J.

• A:Answer We have xbox one and xbox s and it works just fine

  Answered 3 years ago by Stacyboo

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Q: Questionwill this backup my system files?

Asked 2 years ago by Anonymous.

• A:Answer it should back up anything you tell it to....

  Answered 2 years ago by Hoolio

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Q: QuestionWhat is the difference between this external drive and a regular small thumb drive? Why would this one be better, if it is?

Asked 7 months ago by lmquestion.

• A:Answer It's just like a thumb drive, but with much greater capacity. You can easily back up you whole computer on this drive.

  Answered 7 months ago by user165029Verified Purchase

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Q: QuestionDoes this work to store and play games on PC?

Asked 2 years ago by Blueyeswhitegrl.

• A:Answer I bought mine to download and store my Steam games, so far no problems with it. works fine

  Answered 2 years ago by JasonM

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Q: QuestionWill this work as external disk for DISH recordings?

Asked 2 years ago by silver1205.

• A:Answer Yes. That is the main reason I got it and it has been working fine without any issues.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIf this is a 2TB external hard drive, why does it ask you to choose a Storage Capacity? I don't understand.

Asked 3 years ago by Dore.

• A:Answer That drive is offered in different capacities. It lists as a 2TB, but lets you know that you have other options to fit your storage needs. It's basically the same model available in different sizes. So you can choose a 2B or a 4TB etc and the price will change accordingly.

  Answered 3 years ago by JVB7517Verified Purchase

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Q: QuestionWill this work for the ps5?

Asked 3 years ago by Anonymous.

• A:Answer It does work!! If you can play directly the ps4 games from the hard drive, but the Ps5 games you have to send them again to the ps5 if you wanna play

  Answered 3 years ago by RyzenVerified Purchase

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Q: QuestionWill files copied from a Mac to this drive be readable on a PC, and vice-versa without reformatting?

Asked 3 years ago by rick.

• A:Answer Yes

  Answered 3 years ago by RickyrickVerified Purchase

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Q: QuestionIs this compatible with playstation 5?

Asked 1 day ago by Anonymous.