Questions & Answers

Q: QuestionCan I use the Segway scooter in wet weather?

• A:Answer The scooter has an IPX5 waterproof rating, so it can be used in wet weather.

Q: QuestionWhat is the maximum speed of the Segway scooter?

• A:Answer The Segway scooter has a maximum speed of 18 mph.

Q: QuestionHow is the Segway scooter powered?

• A:Answer This scooter is powered by a battery.

Q: QuestionDoes the scooter have a dual braking system?

• A:Answer Yes, it is equipped with a front disc brake and an electronic rear brake.

Q: QuestionDoes the scooter come with a warranty?

• A:Answer Yes, the scooter comes with a 1-year warranty for both parts and labor.

Q: QuestionWhat type of tires are on the Segway scooter?

• A:Answer The scooter has 10-inch self-healing tires with a width of 58mm.

Q: QuestionIs this one waterproof/resistant

Asked 1 year ago by Sccc.

• A:Answer Hi! The Segway F2 is not waterproof. It can typically handle light splashes but please make sure to be careful about the scooter getting wet as it can definitely damage the unit. Please let us know if you have any more questions and we'll be happy to assist you!

  Answered 1 year ago by Official Segway Support

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Q: QuestionI have a screw in the tire of my scooter. If I pull the screw out, is it gonna fix itself? I’ve spent the last week adding air to it every now and again and I’ve left the screw in cause I’m not in a place where I can get it repaired. Any advice

Asked 1 month ago by Anonymous.

• A:Answer Thank you for taking the time to write a review. Please reach out to [email protected], we can offer information on where to get the spare tire or a local repair shop. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.

  Answered 3 weeks ago by Official Segway Support

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Q: Questionwhat is the battery charge time and how often should this be charged

Asked 2 months ago by Lisa.

Q: QuestionHow long is Segway warranty?

Asked 3 months ago by Anonymous.

• A:Answer They have a 2 year warranty

  Answered 2 months ago by YanidLVerified Purchase

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Q: Questionhow many people fit on the scooter?

Asked 7 months ago by human.

• A:Answer One only unless you have amazing balance and wear size 3 shoes

  Answered 2 months ago by YanidLVerified Purchase

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Q: QuestionDoes the this scooter have dual shock absorbers

Asked 8 months ago by Meel100.

• A:Answer No it doesn't.

  Answered 3 months ago by KEVINHVerified Purchase

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Q: QuestionIs this water proof? Is it rust proof? If it's not water proof, where are the vulnerable parts to water?

Asked 9 months ago by RandomBuyer.

• A:Answer The Segway Ninebot F2 is not waterproof, but it is water-resistant with an IPX5 rating. This means it can withstand light rain and splashes but is not designed for submersion in water or heavy downpours. Riding in wet conditions may still cause damage over time, especially to the battery and electrical components.

  Answered 9 months ago by Official Segway Support

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Q: QuestionDoes this scooter fold?

Asked 10 months ago by HELP.

• A:Answer It does just takes a second for it to close

  Answered 2 months ago by YanidLVerified Purchase

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Q: Questionmax weight listed in specs state 265...but someone had a question and the comment said 220????

Asked 11 months ago by Neci.

• A:Answer It is 265 thats written in the manual,BUT the closer u are to the max weight it takes the scooter way more power to push. :) DONT go over the weight limit it will kill the scooter, unfortunately i know from experience.

  Answered 2 months ago by YanidLVerified Purchase

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Q: QuestionIs the battery detachable? Looking for a Segway that is weather resistant and the battery can be removed for charging-due to school dorm regulations. Thanks

Asked 1 year ago by Bones.

• A:Answer You can not detach the entire battery system. I’m sure you can replace it some how. If you are looking for a scooter that you can quickly switch the batteries Google hiboy S2r / S2r plus.

  Answered 5 months ago by cocusVerified Purchase

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Q: QuestionWhy is my scooter stuck in eco and won’t turn off

Asked 1 year ago by Anonymous.

• A:Answer U need to double tap the power button twice to change the speed, then hold it to turn it on and off.

  Answered 2 months ago by YanidLVerified Purchase

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Q: QuestionHow is this scooter at hills… also if there is a Segway better at hills? Thx

Asked 1 year ago by BombayKid1.

• A:Answer Guess it depends on your build, for me there’s no issue. I stand at 130lbs

  Answered 11 months ago by CrystalynnLVerified Purchase

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Q: QuestionIs this scooter and battery listed? California requires that all scooters in an apartment be listed by a third-party testing agency, i.e., UL or ETL.

Asked 1 year ago by TheOak.

• A:Answer Yes it is .

  Answered 1 year ago by Mezza

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