“warranty I am within the 2 years, and need to send my Sennheiser earphones in for replacement. I ordered them online a) How do I send them in ? and b) What kind of documentation do I need ?”

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• I had my ear buds replaced by Best Buy at the store with the extended warranty. I spoke with customer service in-store and then with the store manager for approval. It took about 20 mins or so, but they did honor the warranty. Best of luck!

  Answered by Keith05 10 years ago

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• Hello, I'd check first with Geek Squad 888-bestbuy. Then you can also check with the manufacturer.

  Answered by keith830 10 years ago

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