Questions & Answers

Name: Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
Brand: Shark
SKU: 6459338
Price: 89.99 USD
Rating: 4.7 (791 reviews)

Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray

Model:: HE602; |
SKU:: 6459338

User rating, 4.7 out of 5 stars with 791 reviews.

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Page Showing 21-40 of 61 questions

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QuestionCame back from vacation and noticed house dustier than usual and machine was off and will not power on. Cannot find troubleshooting past off on or check filter. Need parts list
Asked 1 year ago by Debbie.
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QuestionI have had this air purifier for a year and a half and some of the lights on the top no longer work. I run the unit most of the time and in the same location always. Not sure how the lights can be replaced. Is this a warranty item?
Asked 2 years ago by Mimi.
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QuestionM Shark air purifier has worked great for the past 18 months but recently stays around 38% clean air on the panel. I've noticed the difference in air quality as my husband is a smoker. The air filter is new and only has about 250 hours on it.
Asked 2 years ago by TheresaLynne.
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QuestionWill the filters ever be in stock again?
Asked 2 years ago by Emily.
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QuestionCarbon monoxide detector? Is it included in purifier?
Asked 2 years ago by 1108.
- Answer No
  Answered 2 years ago by AaronH
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QuestionI noticed some dust on the return air vent fins is this normal or is the filter not able to catch very fine dust
Asked 2 years ago by Anonymous.
- Answer We would like to let you know that this is normal.
  Answered 2 years ago by Shark Support Team
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QuestionThere is a rattling sound when on low. How do I fix this. It’s one of the “fans” in the back making noise
Asked 2 years ago by Brandon.
- Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
  Answered 2 years ago by Shark Support Team
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QuestionMy filter looks dirty after only a momth. Does it need to be replaced early?
Asked 3 years ago by Heidy.
- Answer No, the filter has charcoal in it to help absorb odors as the fans pull the air through the filter. The charcoal makes filter appeat dirty.
  Answered 3 years ago by MichaeljB
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QuestionHow often does the air exchange? I’ve read that some exchange the total air every hour.
Asked 3 years ago by Tilly.
- Answer It appears to be almost immediate
  Answered 3 years ago by Rayray
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QuestionWhat are the dimensions of the purifier 6?
Asked 3 years ago by Spiquette.
- Answer 32x9x17 32 pounds
  Answered 3 years ago by Aksum
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QuestionIs this house pet bird safe? Birds have extremely sensitive lungs
Asked 3 years ago by Erin.
- Answer I would think so, your air is being cleaned, it takes all the allergens and any bacteria out of your air quality, so good for you and your bird.
  Answered 2 years ago by Story81
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QuestionWhat is the hepa rating on this filter. "True HEPA" is not a rating is it H10 H11 H12 H13...?
Asked 3 years ago by James.
- Answer I believe the filter rating is H13. As the replacement filters are listed as “H13 True HEPA”
  Answered 3 years ago by OmarR
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QuestionDoes this purifier remove airborne micro plastics?
Asked 3 years ago by Anonymous.
- Answer Yes as it had a heap filter that removes particles down to .3 microns
  Answered 3 years ago by Darren
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QuestionThe power button on my air purifier does not light up anymore. I can turn it on by touching it and turning off. Can i reset it or what can i do to get it to light up again.
Asked 3 years ago by Natasha.
- Answer Ensure that the contrast is all the way up. On the remote you’ll see something that looks like a little lightbulb or a sunshine icon. I’m sure it is turned all the way up in the light might come back on. If not you can always contact shark and ask them
  Answered 3 years ago by MsLR
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QuestionWill this unit eliminate and/or neutralize formaldehyde fumes in the air?
Asked 3 years ago by ForceFields.
- Answer Yes it will!
  Answered 3 years ago by BrandonGurnee
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QuestionHow often does the filter need replaced?
Asked 3 years ago by Anonymous.
- Answer The control panel has a icon that tells you the filter life. Typically it’s about 5000 hours or six months, give or take
  Answered 3 years ago by MsLR
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QuestionWe've had the Shark Air Purifier 6 for several months. It's always been in the 100% zone. Today, it's been running for hours in the yellow and red modes. It's not getting into the clean zone. Can you tell me why?
Asked 3 years ago by Richard.
- Answer Try to move it to a different location. If it’s close to the kitchen it will get into the yellow/ red zone.
  Answered 3 years ago by Hunain
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QuestionWhat is the CADR on this unit?
Asked 3 years ago by Lancent.
- Answer 160 (smoke, pollen, dust)
  Answered 3 years ago by JVMV
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QuestionDoes the original purchase come with the filter??
Asked 4 years ago by Cundy.
- Answer Yes it does. Make sure to open the packaging and follow the instructions to remove all plastic packaging from unit.
  Answered 4 years ago by DanT2
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QuestionWill this purify a room where people smoke cigarettes ? We have a sunroom separate from the main home where smoking is allowed. It is about 200 square feet. Also is there a charcoal layer in the filter ?
Asked 4 years ago by Colleen.
- Answer Yes it has a charcoal filter, will clean 200 sq. ft. room
  Answered 4 years ago by UrbanReviewer
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Showing 21-40 of 61 questions

Questions & Answers

Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray

Q: QuestionCame back from vacation and noticed house dustier than usual and machine was off and will not power on. Cannot find troubleshooting past off on or check filter. Need parts list

Q: QuestionI have had this air purifier for a year and a half and some of the lights on the top no longer work. I run the unit most of the time and in the same location always. Not sure how the lights can be replaced. Is this a warranty item?

Q: QuestionM Shark air purifier has worked great for the past 18 months but recently stays around 38% clean air on the panel. I've noticed the difference in air quality as my husband is a smoker. The air filter is new and only has about 250 hours on it.

Q: QuestionWill the filters ever be in stock again?

Q: QuestionCarbon monoxide detector? Is it included in purifier?

Q: QuestionI noticed some dust on the return air vent fins is this normal or is the filter not able to catch very fine dust

Q: QuestionThere is a rattling sound when on low. How do I fix this. It’s one of the “fans” in the back making noise

Q: QuestionMy filter looks dirty after only a momth. Does it need to be replaced early?

Q: QuestionHow often does the air exchange? I’ve read that some exchange the total air every hour.

Q: QuestionWhat are the dimensions of the purifier 6?

Q: QuestionIs this house pet bird safe? Birds have extremely sensitive lungs

Q: QuestionWhat is the hepa rating on this filter. "True HEPA" is not a rating is it H10 H11 H12 H13...?

Q: QuestionDoes this purifier remove airborne micro plastics?

Q: QuestionThe power button on my air purifier does not light up anymore. I can turn it on by touching it and turning off. Can i reset it or what can i do to get it to light up again.

Q: QuestionWill this unit eliminate and/or neutralize formaldehyde fumes in the air?

Q: QuestionHow often does the filter need replaced?

Q: QuestionWe've had the Shark Air Purifier 6 for several months. It's always been in the 100% zone. Today, it's been running for hours in the yellow and red modes. It's not getting into the clean zone. Can you tell me why?

Q: QuestionWhat is the CADR on this unit?

Q: QuestionDoes the original purchase come with the filter??

Q: QuestionWill this purify a room where people smoke cigarettes ? We have a sunroom separate from the main home where smoking is allowed. It is about 200 square feet. Also is there a charcoal layer in the filter ?

QuestionCame back from vacation and noticed house dustier than usual and machine was off and will not power on. Cannot find troubleshooting past off on or check filter. Need parts list

QuestionI have had this air purifier for a year and a half and some of the lights on the top no longer work. I run the unit most of the time and in the same location always. Not sure how the lights can be replaced. Is this a warranty item?

QuestionM Shark air purifier has worked great for the past 18 months but recently stays around 38% clean air on the panel. I've noticed the difference in air quality as my husband is a smoker. The air filter is new and only has about 250 hours on it.

QuestionWill the filters ever be in stock again?

QuestionCarbon monoxide detector? Is it included in purifier?

QuestionI noticed some dust on the return air vent fins is this normal or is the filter not able to catch very fine dust

QuestionThere is a rattling sound when on low. How do I fix this. It’s one of the “fans” in the back making noise

QuestionMy filter looks dirty after only a momth. Does it need to be replaced early?

QuestionHow often does the air exchange? I’ve read that some exchange the total air every hour.

QuestionWhat are the dimensions of the purifier 6?

QuestionIs this house pet bird safe? Birds have extremely sensitive lungs

QuestionWhat is the hepa rating on this filter. "True HEPA" is not a rating is it H10 H11 H12 H13...?

QuestionDoes this purifier remove airborne micro plastics?

QuestionThe power button on my air purifier does not light up anymore. I can turn it on by touching it and turning off. Can i reset it or what can i do to get it to light up again.

QuestionWill this unit eliminate and/or neutralize formaldehyde fumes in the air?

QuestionHow often does the filter need replaced?

QuestionWe've had the Shark Air Purifier 6 for several months. It's always been in the 100% zone. Today, it's been running for hours in the yellow and red modes. It's not getting into the clean zone. Can you tell me why?

QuestionWhat is the CADR on this unit?

QuestionDoes the original purchase come with the filter??

QuestionWill this purify a room where people smoke cigarettes ? We have a sunroom separate from the main home where smoking is allowed. It is about 200 square feet. Also is there a charcoal layer in the filter ?