Questions & Answers

Name: Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Brand: Shark
SKU: 6326262
Price: 279.99 USD
Rating: 4.6 (361 reviews)

Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue

Model:: ZS362; |
SKU:: 6326262

User rating, 4.6 out of 5 stars with 361 reviews.

Highly rated by customers for:

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QuestionDoes this vacuum stand up on its own?
Asked 6 years ago by NikD.
- Answer No…what ignorant engineer thought a vacuum that falls over when you let it go was a solid move forward. And how many more nitwits approved this design? Lol.
  Answered 3 years ago by Tommy
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QuestionThis model has a self-cleaning brushroll. Does this mean that hair will not wrap around the brushroll?
Asked 5 years ago by KelBear.
- Answer Yes. The self cleaning roller will not allow string or hair to wrap around the roller. This vacuum cleaner is powerful and lightweight. I always had a concern about the electrical cord when you wind it up for storage that the cord would become weak. This one has a different way to store it that the cord will stay strong and last. This is my favorite vacuum cleaner i have ever owned.
  Answered 5 years ago by tylowery
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QuestionWhere does the stuff you vacuum up go?
Asked 5 years ago by Peggy.
- Answer At top by handle it has the little section/cup compartment that all trash goes into. Easy to clean and remove
  Answered 5 years ago by Edgar
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QuestionDoes this lay down to go up under your bed?
Asked 6 years ago by Anonymous.
- Answer Hello, We are happy to confirm that the Shark® APEX® DuoClean® Bagless Pet Handheld/Stick Vacuum can lay almost flat to allow you to vacuum under a bed. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionDoes this vacuum stand up on its own, or do you need to lean it against something to keep it from falling over?
Asked 5 years ago by Mike.
- Answer You have to lean it against something. The cannister at the top makes it fall over.
  Answered 5 years ago by Allieb
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QuestionCan I remove the roller brush for Cleaning and maintenance?
Asked 6 years ago by Tiernanog3.
- Answer Hello, We would like to inform you that the main brushroll for the Shark® APEX® DuoClean® Bagless Pet Handheld/Stick Vacuum is not removable. With this being said, the floor nozzle has a removable lid to give you easy access to the main brushroll. The soft brushroll is removable. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionCan this vacuum safely vacuum long hair shag rugs? If not which Shark model do you recommend for shag rugs? Thanks!
Asked 5 years ago by Kc4500.
- Answer No, it will not vacuum a shag run. But it does do well going from hard surfaces to a low pile throw rug. I love how light this vacuum is.
  Answered 5 years ago by Clnteeth63
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QuestionIs the Dust-Away™ Hard Floor Attachment Model #: XHFGV321 compatible with this vacuum?
Asked 6 years ago by Shannon.
- Answer Hello Shannon< We would like to inform you that the Shark® Dust-Away® Hard Floor Attachment is not compatible with the Shark® APEX® DuoClean® Bagless Pet Handheld/Stick Vacuum. We would like you to know that this vacuum is equipped with the DuoClean® technology. This is a dual-brushroll system to deep-clean carpets and directly engage floors for a polished look. We hope this information helps. The Customer Support Team
  Answered 6 years ago by Shark Support Team
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QuestionMy carpet is 1/2 inch deep and I have 4 dogs, 2 are long hairs. Can this vacuum do the work?
Asked 5 years ago by Amy.
- Answer We would like to let you know that this unit would work for your needs.
  Answered 5 years ago by Shark Support Team
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QuestionWhat is the weight of just the canister? I saw the weight of the whole vacuum is 9 pounds just curious about when you take the canister off. What does that weigh?
Asked 5 years ago by Wednesday.
- Answer The canister is pretty heavy. The next heaviest part is the floor attachment. I would say the canister is about 5 pounds.
  Answered 5 years ago by Avery15
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QuestionCan you use the extension on any of the attachments? So, I would like to be able to use the upholstery brush on a longer attachment as the vacuum unit itself gets in the way.
Asked 6 years ago by extension.
- Answer You can use the head unit with any attachments I use the main rollers with the head unit to vacuum stairs make it really easy
  Answered 5 years ago by Spawnevil666
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QuestionIs this vacuum easy to slide/push over carpet? I just bought a Shark Navigator and is super hard to push on carpet, but it's a whizz on my hard floors.
Asked 5 years ago by CountryGal.
- Answer Easy
  Answered 5 years ago by Duchess
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QuestionDoes brushroll shut off?
Asked 6 years ago by Anonymous.
- Answer Yes. There are two settings, one for floors and one for carpets. The brush still rolls for both settings, but just enough to pick up the little things without shooting them out the back or sucking up an area rug.
  Answered 6 years ago by Anon
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QuestionDoes the Shark Apex work on hardwood floors without scratching the floor? Do I have to make an adjustment or setting for hardwood floors?
Asked 6 years ago by Jim.
- Answer Works without scratching the floors and you don't have to do anything just use the lower speed
  Answered 5 years ago by Spawnevil666
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QuestionWill a ZS360 or a ZS362 Soft roller fit a ZS364qr Shark Apex ?
Asked 4 years ago by DLSB.
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QuestionWhat is the weight of this vacuum?
Asked 5 years ago by Anonymous.
- Answer Ridiculously heavy
  Answered 3 years ago by Anonymous
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QuestionHow much dirt does this hold before it has to be emptied compared to regular bagless upright models?
Asked 5 years ago by romarub.
- Answer Not as much as my previous vacuum.
  Answered 5 years ago by Joys
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QuestionWhat is the serial number for this model?
Asked 5 years ago by Olesya.
- Answer The serial number is specific to each unit. This would only be present on the unit itself.
  Answered 5 years ago by Shark Support Team
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QuestionCan you order the hook to hang the vacuum on the wall? It didn't come with the other attachments.
Asked 5 years ago by MFM.
- Answer You will need a hook of some kind from the hardware store. Under no circumstances will this vacuum stand up on its own.
  Answered 2 years ago by disappointed
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QuestionCan you replace the belt on this vacuum?
Asked 5 years ago by Vmc.
- Answer You can but you literally have to take the whole vacuum apart. It's normal for the belt to break on big vac but I've owned several stick vacs and the belt is practically invincible.
  Answered 5 years ago by Housecleaner1
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Showing 1-20 of 24 questions

Questions & Answers

Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue

Q: QuestionDoes this vacuum stand up on its own?

Q: QuestionThis model has a self-cleaning brushroll. Does this mean that hair will not wrap around the brushroll?

Q: QuestionWhere does the stuff you vacuum up go?

Q: QuestionDoes this lay down to go up under your bed?

Q: QuestionDoes this vacuum stand up on its own, or do you need to lean it against something to keep it from falling over?

Q: QuestionCan I remove the roller brush for Cleaning and maintenance?

Q: QuestionCan this vacuum safely vacuum long hair shag rugs? If not which Shark model do you recommend for shag rugs? Thanks!

Q: QuestionIs the Dust-Away™ Hard Floor Attachment Model #: XHFGV321 compatible with this vacuum?

Q: QuestionMy carpet is 1/2 inch deep and I have 4 dogs, 2 are long hairs. Can this vacuum do the work?

Q: QuestionWhat is the weight of just the canister? I saw the weight of the whole vacuum is 9 pounds just curious about when you take the canister off. What does that weigh?

Q: QuestionCan you use the extension on any of the attachments? So, I would like to be able to use the upholstery brush on a longer attachment as the vacuum unit itself gets in the way.

Q: QuestionIs this vacuum easy to slide/push over carpet? I just bought a Shark Navigator and is super hard to push on carpet, but it's a whizz on my hard floors.

Q: QuestionDoes brushroll shut off?

Q: QuestionDoes the Shark Apex work on hardwood floors without scratching the floor? Do I have to make an adjustment or setting for hardwood floors?

Q: QuestionWill a ZS360 or a ZS362 Soft roller fit a ZS364qr Shark Apex ?

Q: QuestionWhat is the weight of this vacuum?

Q: QuestionHow much dirt does this hold before it has to be emptied compared to regular bagless upright models?

Q: QuestionWhat is the serial number for this model?

Q: QuestionCan you order the hook to hang the vacuum on the wall? It didn't come with the other attachments.

Q: QuestionCan you replace the belt on this vacuum?

QuestionDoes this vacuum stand up on its own?

QuestionThis model has a self-cleaning brushroll. Does this mean that hair will not wrap around the brushroll?

QuestionWhere does the stuff you vacuum up go?

QuestionDoes this lay down to go up under your bed?

QuestionDoes this vacuum stand up on its own, or do you need to lean it against something to keep it from falling over?

QuestionCan I remove the roller brush for Cleaning and maintenance?

QuestionCan this vacuum safely vacuum long hair shag rugs? If not which Shark model do you recommend for shag rugs? Thanks!

QuestionIs the Dust-Away™ Hard Floor Attachment Model #: XHFGV321 compatible with this vacuum?

QuestionMy carpet is 1/2 inch deep and I have 4 dogs, 2 are long hairs. Can this vacuum do the work?

QuestionWhat is the weight of just the canister? I saw the weight of the whole vacuum is 9 pounds just curious about when you take the canister off. What does that weigh?

QuestionCan you use the extension on any of the attachments? So, I would like to be able to use the upholstery brush on a longer attachment as the vacuum unit itself gets in the way.

QuestionIs this vacuum easy to slide/push over carpet? I just bought a Shark Navigator and is super hard to push on carpet, but it's a whizz on my hard floors.

QuestionDoes brushroll shut off?

QuestionDoes the Shark Apex work on hardwood floors without scratching the floor? Do I have to make an adjustment or setting for hardwood floors?

QuestionWill a ZS360 or a ZS362 Soft roller fit a ZS364qr Shark Apex ?

QuestionWhat is the weight of this vacuum?

QuestionHow much dirt does this hold before it has to be emptied compared to regular bagless upright models?

QuestionWhat is the serial number for this model?

QuestionCan you order the hook to hang the vacuum on the wall? It didn't come with the other attachments.

QuestionCan you replace the belt on this vacuum?