Questions & Answers

Q: QuestionWhat is the noise level of the air purifier at different fan speeds? Is it suitable for quiet environments?

• A:Answer The noise level of the Shark Clean Sense Air Purifier varies depending on the fan speed. At the lowest fan speed, it operates at a quiet 24 decibels, making it suitable for quiet environments such as bedrooms. As the fan speed increases, the noise level gradually rises, reaching 54 decibels at the highest fan speed.

Q: QuestionDoes the Clean Sense Air Purifier have a sleep mode or quiet setting for nighttime use?

• A:Answer Yes, the Clean Sense Air Purifier has an ultra-quiet performance mode and dimmable lights, making it suitable for nighttime use with minimal sleep interruption.

Q: QuestionHow often should the HEPA filter be replaced, and does the purifier indicate when it needs changing?

• A:Answer The HEPA filter should be replaced every 6 months. Yes, the purifier has a filter indicator light that will illuminate when the filter needs to be changed.

Q: QuestionDoes the air purifier have smart features or app connectivity for remote control or scheduling?

• A:Answer The Shark Clean Sense Air Purifier does not have smart features or app connectivity for remote control or scheduling. The purifier's control panel is easy to use and displays real-time air quality, filter life, fan speed, Eco mode, and more.

Q: QuestionWhat is the maximum recommended room size for this air purifier to effectively clean the air?

• A:Answer The maximum recommended room size for the Clean Sense Air Purifier with Odor Neutralizer Technology, HEPA Filter, 500 sq. ft. is 500 square feet. This is based on AHAM AC-1, at one air change per hour. It is perfect for smaller rooms such as bedrooms, laundry rooms, mud rooms, and nurseries.

Q: QuestionWhat is the Clean Air Delivery Rate (CADR) of this air purifier compared to other models in its class?

• A:Answer The Clean Air Delivery Rate (CADR) of the Clean Sense Air Purifier with Odor Neutralizer Technology is 161 cubic feet per minute (CFM). This CADR is relatively low compared to other air purifiers in its class, which typically have CADR ratings ranging from 200 to 400 CFM.

Q: QuestionWhat are the dimensions and weight of the air purifier? Is it easy to move around if needed?

• A:Answer The dimensions of the air purifier are 14.56 inches in height, 8.66 inches in width, and 8 inches in depth. It weighs 5.86 pounds, making it relatively lightweight and easy to move around if needed.

Q: QuestionWhat kind of warranty or guarantee does the manufacturer offer for this air purifier?

• A:Answer The manufacturer offers a 2-year warranty on parts and labor for the Clean Sense Air Purifier with Odor Neutralizer Technology.

Q: QuestionCan it be placed on the floor and can two of them be about 5 ft apart?

Asked 1 month ago by ChristinaM.

• A:Answer Yes, the Clean Sense Air Purifier can be placed on the floor, but for best performance, most air purifier experts recommend placing purifiers a few inches off the ground so they can draw in air more efficiently and avoid pulling in only the heaviest floor‑level dust. As for spacing, placing two units 5 feet apart is completely fine. Air purifiers simply need open airflow around them and shouldn’t be placed directly against walls or furniture that could block the intake or output.

  Answered 1 month ago by SharkNinja Product Expert

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Q: QuestionIs it battery operated?

Asked 10 months ago by Bill.

• A:Answer No, this air purifier has a power cord that plugs into a wall outlet.

  Answered 6 months ago by ElizabethSVerified Purchase

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Q: QuestionCan you wash the filters? If I have a lot of dog hair, should I at least take the filter out and tap it outside and put it back in before the six month window is up? Or do I just rely on the machine to tell me when the filter is clean?

Asked 1 year ago by Annie.

• A:Answer To maximize your air purifier's filter life we recommend leaving your unit in AUTO mode. After 100% clean air status is achieved for 10 minutes in AUTO mode, your air purifier will enter ECO mode and further optimize your filter life. We also recommend flipping and rotating the direction of your filter every 3 months. This will help equalize and balance the distribution of captured particles throughout the filter, allowing for extended usage.

  Answered 1 year ago by SharkNinja Product Expert

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Q: QuestionWhere can I buy additional filters/ what is the exact product name for the filter for this model?

Asked 1 year ago by Annie.

• A:Answer To assist you with ordering replacement filters, please reach out to our phone support at 855-427-5127. We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET.

  Answered 1 year ago by SharkNinja Product Expert

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